The experience with Support has been outstanding, particularly with Ley. I had many questions to be answered and issues to be resolved. This has been over a period of months, and everytime I get a qui... See more
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Amazing products and services. And what sets spritz apart from other platforms is their customer service. Knowledgeable, friendly and experienced staff makes needing help maybe once a year if soo m... See more
Great UX, terrible customer care. Can’t even imagine how to describe to you the slow careless nature of these Chatbot workers. And since I can’t post a reply I’ll make an edit - you can see below wher... See more
Company replied
Spritz finance has historically executed their crypto off ramp successfully but in the last 24 hours has gone dark. Poor and misleading communication, lack of transparency and money “ in progress”... See more
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Company details
Written by the company
Use Spritz to off-ramp or pay your bills directly from your preferred crypto wallet or exchange. We support ANY token on Ethereum, BNB Chain, Polygon, Avalanche, Base, Optimism, or Arbitrum, as well as Bitcoin, Tron, Solana, and more! Unlimited in ~30 countries, and the highest limits on day 1 in the US and Canada! You can even load your pre-paid SpritzCard with crypto to spend anywhere that accepts Visa. Spritz also offers unlimited on-ramping - you can buy stablecoins across Ethereum, Solana, Arbitrum, Optimism, Polygon, and more! Go bankless and refresh your finances when you use Spritz!
Contact info
1297 E Putnam Ave #1021, 06878, Riverside, United States
- support@spritz.finance
- spritz.finance
You should know
No recent history of asking for reviews
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Replied to 72% of negative reviews
Typically replies within 2 weeks
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Still down and all card accounts locked and funds frozen over a month. I am fileing a SEC compant and following up with the FBI Today so major legal issues are on its way for this company/Ponzi Sche
Still down,
All card accounts locked and funds frozen over a month. I am filing a SEC complaint and following up with the FBI Today so major legal issues are on its way for this company/Ponzi Schema

Reply from Spritz Finance
they hung online with me while i…
they hung online with me while i trouble shot the banks issue and were very helpful. Specifically the person who helped me was Ley

Reply from Spritz Finance
Spritz is the best US based exchange
Spritz is the best US based exchange. Low fees on off ramps, support staff is always quick to reply. UI is nice and sleek as well.

Reply from Spritz Finance
Quick response and helpful response
Quick response and helpful response. Cordial chat. Same fellow that helped me a year ago. I love the continuity that way!

Reply from Spritz Finance
Suspended the spritzcard all of a…
Suspended the spritzcard all of a sudden!! Not acceptable with funds frozen!!
Stay away

Reply from Spritz Finance
Good customer service
Good customer service and your funds are 100% safe

Reply from Spritz Finance
Excellent company, even when things go wrong
Excellent company and even when things go wrong, they have someone to talk to and they will take care of it.

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Reply from Spritz Finance
Great for desktop, mobile not there yet
Works great on desktop, I'm sure they'll eventually make it great for mobile is well.
Customer support was great as well (reached out twice so far).

Reply from Spritz Finance
Digital Money Movers!
Spritz Finance is a complete game changer! I operate heavily in the Private Sector utilizing the traditional barter system and Digital Assets and Spritz Finance has made it a breeze for transactions between digital assets and Fiat Exchange.

Reply from Spritz Finance
Problems with their "Pay Bills"!
To be fair with SF, the "off ramp" for me has worked out great. I've had no problems with that. However, the "pay bills" side has been a nightmare! On January 31, 2025 I made a payment of $1500 for my credit card. The estimated completion date was Feb. 6, 2025. The date has come and gone. I've been in contact with customer services and still nothing has been worked out. I very disappointed in SF bill pay services. It is not something that I can recommend to anyone. I've requested a refund of my crypto and still waiting for the refund.
Update on 02/26/2025: I want to be fair with Spritz. My bill finally got paid. I can only assume that the pay bill section seems to take quite longer than sending money into your bank account. But thanks for paying my bill. It was late.

Reply from Spritz Finance
If you're off-boarding any other way stop right now
Fantastic experience off-boarding from my Phantom wallet to Bank. Fees are small and its fast. I highly recommend anyone use Spritz for off-boarding if still using Coinbase, Cashapp or another CEX. Best part is US residents can verify themselves easily.

Reply from Spritz Finance
I signed up to take advantage of the…
I signed up to take advantage of the $25 sign up bonus and didn't receive it they kept telling me it was in the account but I had to start a transaction using the wallet connect so I did that still no $25 in my account so I emailed again and they tell me it's in the account and to hurry up and use it I had only 12'hours left to use it but how do you use something that's no there what a joke they should not be in business for lying to people and telling them they get a $25 bonus to sign up and I see plenty of people in here with same experience so this is not how a company should be allowed to run and their app should be taken from the play store and the apple store it's rediclous and unacceptable(UPDATE)Now they tell me I had to use the app on computer not my phone in order to get the $25 sign up bonus complete numbers nonsense so why not let people know this oh yeah it's because you only have 3 days to use it so by the time you go through all this garbage the $25 sign up bonus is no longer good cause the 3 days has passed these companies that lie and steal should all get sued and I'm now talking to a lawyer and getting a petition going to sue this company because someone has to say enough is enough

Reply from Spritz Finance
Its difficult to use SUI wallet…
Its difficult to use SUI wallet connection improve their connection depending on users review they say its a scam. hard to use. All this crypto headache when it comes to connection. Please make it super easy to use. Financial Hardship because I lost my job, now unemployment Financial emergency please super easy.

Reply from Spritz Finance
I would say it was like an SNL skit.
I would say, spritz is a complete joke. Customer service was subpar at best. Um, when they did finally return my queries, they explained that I had about 17 minutes left, and they would walk me through it. Then they so much as laughed at me when I said i'm sorry, but I don't have time to right now. The last email that I read, I had to laugh because they said even though the sign on bonus had expired that I should look into the. Referral bonus program. Yeah, 'cause that's what I want to do after my experience is send my friends their way. I don't even think I would send an enemy there for torture. Every time I tried to use their bonus, no matter how I did it, it would say that I didn't have enough funds to cover it. There was a link i was supposedtouse to approve the transaction. And when I'd click on that, I got an "oops. This page doesn't exist"when I brought this to customer service, they just ignored it, and didn't even give me a response. If there was a lot of a lower score then one star, I would have definitely given it to them.
Ya i had 71 and 3/4 hours with out and support. When I first reached out to them they had a message that said be back in a few hours. That then with no return changed to will return tomorrow. Haha. There goes roughly 24 of 72 long story short when I finally got in touch with someone I was just headed out the door for a prior obligation. I explained that I didn't have time now and it would have been nice to have help the 3 days while I struggled alone on with no support staff to assist and help links that said opps this had moved or such language, which obviously, is no help at all. If they really wanted to give out an incentive bonus. They'd probably time frame it. Bye. We will give you 72 hours while our offices are open instead of 72 hours over the weekend with no one home.

Reply from Spritz Finance
Never heard of them and there was an…
Never heard of them and there was an offer for $25 for signing up. Signed up connected my to make a transfer and there web site says there's nothing in my wallet.Then they continue to email me after hitting unsubscribe a bunch of times. To whoever responds, sorry doesn't mean anything. It's not going to get you my business. Instead of being sorry do what you say and maybe you will have more customers....

Reply from Spritz Finance
Scam company that won’t stop sending you emails.
I’ve unsubscribed from this company’s marketing emails 4 times in the last year and keep getting emails. At this point I’ve reported the company to the FTC. My partner and a friend have all had the same experience with emails for this company and have each filed reports with the FTC too.

Reply from Spritz Finance
Just terrible
Too much bs to go through and such a restrictions on everything

Reply from Spritz Finance
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