Sparkle Lighting Reviews 284

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their beautiful appearance and high quality, often describing them as stunning and elegant. Many people appreciate the wide selection of lighting options available, suitable for various indoor and outdoor settings. Reviewers frequently mention the efficiency of the delivery service, noting that items arrive quickly and are well-packaged. However, some customers experienced issues with faulty products, including lights that stopped working shortly after purchase, and found the return process inconvenient. A few other people also felt that some items were smaller than expected or had design flaws like inaccessible on/off switches or tight battery compartments.

What people talk about most

Product

Reviewers mention positive feedback about product, often describing them as beautiful, stunning, and unique,... See more

Quality

People report positive experiences with product quality, describing items as beautiful, stunning, and lovely,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt arrival of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had excellent customer service and follow up from Sparkle. I wasn’t sure whether the lights would be suitable but a questioned asked on the website was answered fully and promptly. The lights a... See more

Company replied

Rated 5 out of 5 stars

Classy products. I bought some of the copper wire fairy lights; they weren't super cheap – but nor were they largely ugly plastic wire (as most fairy lights that you see in the shops are), and I am ve... See more

Company replied

Rated 5 out of 5 stars

Absolutely in love with my stunning trio of candle lights from Sparkle Lighting! They are such a realistic interpretation of real candles and come with a handy control allowing you to change the warmt... See more

Company replied

Rated 5 out of 5 stars

Quick delivery of really lovely products, sadly they were too big for the intended space so I had to return them. Helpful communication throughout the return process and my money was refunded promp... See more

Company replied


Company details

  1. Lighting Store

Written by the company

Sparkle Lighting is an online store offering pretty decorative lighting that will bring joy to your space anytime of year. Featured in The Sunday Times, The Guardian, The Telegraph along with the majority of the Homes & Gardens Magazines including Ideal Homes & House Beautiful.


Contact info

4.8

Excellent

TrustScore 5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful lamp

Beautiful lamp
Very delicate in real life not just in the advert
Ordering was easy and delivered on time
Very pleased with this purchase

8 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for your fantastic review Kim and I am so pleased you love your lamp. x

Rated 5 out of 5 stars

Battery operated lamp

Absolutely love my new light from this company. Great service too.

6 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for positive review, it is so appreciated.

Rated 5 out of 5 stars

Happy customer

I loved the Pom Pom lights so much as soon as I received them I ordered another set. Great company and personal customer service and lovely lights. A happy new customer!

6 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review Kay, it is so appreciated. I am so pleased you love your lights.

Rated 5 out of 5 stars

Lovely product and great service

After searching the internet for fairy lights that were modern and not boring I came across Sparkle Lighting, what a great choice of products. I chose the Copper Wire Fairy Lights and they arrived quickly. The lights are lovely, really delicate and just what I was looking for as all year round fairy lights!

6 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you are using your fairy lights all year as this is so the thought behind our collection. Thank you so much for the review, it is so appreciated.

Rated 5 out of 5 stars

The gentle glow of cordless ribbed lights

I bought the Cordless Ribbed Lights in green and tan. The order arrived quickly and was well packed. The company kept me advised throughout the process. The lamps are attractive when not turned on, and can be used in addition to other room lighting or just to provide a gentle glow on their own. I am very happy with the products, and hope their one use bulb will last as long as advised. Batteries were not included, so you'll need to have two AA batteries for each lamp. Thank you, Sparkle Lighting.

3 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased to hear you love your lights. Thanks so much for the review.

Rated 5 out of 5 stars

Absolutely lovely!

Great experience when ordering and with packaging and delivery, and we are delighted with our lamp! Will definitely use this company again - 5 stars!

28 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing review, thank you so much. Pleased to hear you will be back for more. :)

Rated 5 out of 5 stars

The best and brightest lights I’ve ever…

The best and brightest lights I’ve ever had!!! Very fast delivery and even purchased another set as a gift. Would definitely recommend

3 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much Louise for the amazing review, it is so appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service. Lights as advertised and prompt delivery.

3 January 2025
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review, they make such a difference.

Rated 5 out of 5 stars

Happy Customer

Excellent communication, really well packaged. Prompt delivery and lovely product. Will definitely be a returning customer

27 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the lovely review! So pleased to hear you will be back.

Rated 5 out of 5 stars

Excellent service

Excellent service with super speedy delivery of lights that I had left it to the absolute last minute until deciding I wanted fairy lights in the kitchen for the holidays. Superb customer care and communication from the company. The lights are very pretty and exactly what I wanted. Would definitely recommend this company.

28 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the fantastic review Lulabelle, it is so appreciated.

Rated 5 out of 5 stars

Very pretty lights

Very pretty lights, which arrived in time for Christmas even though I'd left it very late! Glad to have discovered your company and thank you for the excellent product and service.

23 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Amazing review! Thanks so much

Rated 5 out of 5 stars

Beautiful light

Beautiful light - exactly what I was looking for and it arrived in time for Christmas! Lovely communication - would definitely shop here again

19 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Pleased to hear you will be back. Thanks so much for the review, they make such a difference.

Rated 5 out of 5 stars

Great sparkly star

Great sparkly twinkling star with genuinely warm lights. This is our second purchase, arrived before Christmas! Perfect 🤩

23 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the great review, it is so appreciated and I am so pleased you love your star.

Rated 5 out of 5 stars

Speedy Delivery

Lights were great. I ordered these very last minute just before Christmas and they still got here super quick! Thank you!

17 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review Rachel! It is really appreciated.

Rated 5 out of 5 stars

Best in the market at this price

Great product , robust and easy to erect. Lacks a timer on the transformer, which may affect some, we used an Nooie plug so it is synchronised with other devices. Great service and seemingly a friendly forward thinking company

23 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks so much for the review and for the feedback.

Rated 5 out of 5 stars

Great lights, great service

Beautiful lights and very friendly service, with the proprietors getting in touch to make sure I'd received the item and was happy with everything.

19 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thanks for the lovely review, it is so appreciated.

Rated 5 out of 5 stars

Amazing service…

This is the second order I have made with Sparkle Lighting and it was a bit of a last minute Christmas present purchase. I fully expected it to be a close call as to whether it arrived on time as I’d left it so late but my goodness, it arrived the next day! So prompt and with an email to check it had arrived safely, amazing service!

20 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Thank for the amazing review and so pleased it arrived in time.

Rated 5 out of 5 stars

Happy customer

Delivered quickly, well wrapped and pleased with my choice. It’s a pretty light and looks good on one of my coffee tables.
I also had a lovely follow up email from the lady who owns the business to ensure I was happy. What a lovely gesture.

20 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

So pleased you love your light. Thanks so much for the lovely review.

Rated 5 out of 5 stars

Excellent customer service

Great selection of lights, quick to despatch and excellent customer service. I would definitely buy from them again.

18 December 2024
Unprompted review
Sparkle Lighting logo

Reply from Sparkle Lighting

Pleased to hear you will be back. Thanks so much for the fantastic review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look