Solo Salon Supplies Reviews 

1,537
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 401 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that orders arrive promptly and securely with professional packaging that ensures items are well protected from potential damage. People consistently mention the incredibly helpful staff, smooth ordering process, and the wide selection of quality professional products available at very competitive prices. Some reviewers were not happy with receiving faulty items and experienced frustrating issues when trying to arrange returns or get refunds. Others also mentioned occasional delivery delays, unexpected stock issues, or poor communication regarding shipping updates and tracking information.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting exceptionally fast and prompt... See more

Product

Consumers find product to be positive, highlighting high quality, great value, and items that match... See more

Service

Customers consistently note positive experiences with service, highlighting the friendly staff and... See more

Order

Customers report great satisfaction and positive experiences with their order processes. Reviewers... See more

Quality

Users describe positive interactions with quality, noting that items arrive well made and as described.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery was so quick … The product arrived well packaged and ready to use … I’m impressed it’s refreshing when things go to plan Ive observed over a period of time most customer service has fa... See more

Rated 5 out of 5 stars

Wide range of products at competitive prices. Items were ordered on a Monday, arrived by DPD Wednesday, need I say more. From start to finish, it was a simple timely process, will definitely be orde... See more

Rated 5 out of 5 stars

Received exactly what I ordered. Packaging was professional and well done to protect the product from possible damage. Fast processing and delivery. Excellent service. If I need anything else in the f... See more

Company replied

Rated 5 out of 5 stars

Received item quickly. It was easy to order and I’m happy! Just one thing! I purchased Crazy Colors Anti Bleed Spray from Solo Salon Supplies as none of the usual stockists of Crazy Colors Hair Dye... See more


Company details

  1. #6 of 23 best companies in Beauty Product Supplier
  2. #1 of 3 best companies in Barber Supply Store
  3. #4 of 15 best companies in Hair Product Store

About Solo Salon Supplies

Written by the company

Buying from us:
Serving trade customers, we place a strong emphasis on offering a large selection of top-quality brands in our store. In order to ensure that our orders are delivered on time and with efficiency, we use a premium courier service.

Who we are:
We are a family-owned and operated business that is 100% Irish and has been in operation since 2005.

Visit Us In One Of Our Stores Or Sign Up and Place An Order Online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,537)

387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i am not able to find how to return the…

i am not able to find how to return the item

2 September 2026
Solo Salon Supplies logo

Reply from Solo Salon Supplies

Hi Mayur,

We are sorry to see this 1-star review, particularly as your order was delivered within 24 hours of placing your it and we have not received any contact from you regarding a return.

Your order confirmation email includes information on how to contact us regarding returns, and both your order confirmation and dispatch emails contain our customer service email address: info@solosalonsupplies.ie.

We also have a full Returns Policy on our website which explains exactly how to return an item, including our full return address and return instructions, should you prefer to send it back without contacting us first.

In light of this, we do not feel a 1-star review fairly reflects the service provided. However, we would be very happy to help you with your return. Please email us at info@solosalonsupplies.ie and we will organise this with you.

Kind regards,
Solo Salon Supplies

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, everything was well packaged, safe and sound.

4 September 2026
Solo Salon Supplies logo

Reply from Solo Salon Supplies

Hi Alina,

Thank you for your feedback. We are very glad to hear that your delivery was fast and that everything arrived well packaged, safe and sound.

We just wanted to check whether the 1-star rating may have been selected by mistake, as your comments seem very positive. If so, we would really appreciate it if you could update the star rating when you have a moment.

Thank you again for ordering with us.

Kind regards,
Solo Salon Supplies

Rated 5 out of 5 stars

Fast

Fast, efficient, safe and price of product is below retail. Product is the same as those available in retail outlets.

26 August 2026
Rated 5 out of 5 stars

I have to say anytime

I have to say anytime, I visit the shop, Ciara and the girls are just so friendly and nice, make you feel very welcome and the service you receive is brilliant they will help with any questions I have and the product knowledge is amazing, keep up the good work Ciara and the girls

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Solo navan

I use solo salon supplies in navan. The customer service is great. The girls are a pleasure to deal with. Always have the products i need in stock and are extremely helpful and friendly

24 August 2026
Unprompted review

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