Aida, our consultant, took the time to truly understand what we were looking for. It felt like she was genuinely invested in helping us find the ideal solution. Her guidance made what could have been... See more
Company replied
Location
Switch locationC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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See what reviewers are saying
Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... See more
Company replied
The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... See more
Company replied
I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... See more
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Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, United Kingdom
4.9
Excellent
4K reviews
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A great experience all round
A great experience all round. Lovely staff, not pushy and helpful. Full information provided at all points.
25 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Excellent customer service from Tonya
Excellent customer service from Tonya. Very helpful and knowledgeable. Would definately recommend.
28 January 2026
Reply from Sofology - Straiton Edinburgh
Thanks Bill
Reply from Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Miss Haghbin
Reply from Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Good customer service
Good customer service, staff are very helpful and knowledgeable.
24 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jonathan very pleasant and helpful
26 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Reply from Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Best to order in store and avoid the worst n line system I did it in store with no problemm and a…
I did it in store with no problem and a very helpful salesperson. The on line order system is awful and I gave up with it.
25 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly staff with no hard sell
Good choice of styles, and the Edinburgh showroom is well laid out. We got great advice from Aida, who was knowledgeable and friendly without being pushy.
24 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Harrison at Sofology in Edinburgh was…
Harrison at Sofology in Edinburgh was extremely friendly and helpful. We had a great experience and thank him for all his advice
25 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Great service from Aida
Aida was very friendly and helpful. Found her honest and open. Great service
25 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Great experience
We had a great experience at Sofology in Edinburgh. Jonathan was fantastic from start to finish, really helped up understand our options, was patient, friendly and a genuine pleasure to deal with. He is a huge credit to your company. We have left happy with a comfy new sofa being delivered soon.
24 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
No hassle from sales people browsed…
No hassle from sales people browsed round the store with ease till I decided what I want sales rep was really helpful
23 January 2026
Reply from Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind and helpful
Helped find what we wanted and what fabric colour would look like on the sofa we’d like
24 January 2026
Reply from Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Colin was very informative and helped…
Colin was very informative and helped us choose our sofa very pleasant to talk too which made our experience all the better
23 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Fantastic customer service and…
Fantastic customer service and everything was very well explained. Every member of staff we met was friendly and we never felt any sales pressure at all.
22 January 2026
Reply from Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great experience at Sofology Aida was…
Great experience at Sofology Aida was very helpful and knowledgeable
18 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Tonya was a great help
Tonya was a great help
In choosing our new suite
And a lovely tea and biscuits
21 January 2026
Reply from Sofology - Straiton Edinburgh
We are pleased that your visit tothe store was a positive one. Thank you for choosing Sofology.
Guy was very helpful with choosing and…
Guy was very helpful with choosing and matching the sofa and chair. Excellent service.
18 January 2026
Reply from Sofology - Straiton Edinburgh
Thank you for this great review :-)
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