Sofology - Reading Reviews 2,301

Our advisor was super helpful - knowledgeable and friendly, and talked us through various options - made the entire sofa choosing experience good fun

Humza greeted us upon arrival and gave us a brief appraisal of safety within the store followed by a guide to the pricing and fabric choices etc.
He was very helpful and gave us all the information we required to make a decision.
At no time did we feel pressured.
It was a very pleasant experience.

Excellent service from Yasser, who helped me make the right choice of a new sofa, taking me through all the steps to placing my order. All my questions answered clearly and efficiently. Yasser made the whole process easy and dealt with me in a professional but friendly way: most satisfied.

Great choice of sofas with no pressure from anybody to buy.

Attentive staff, without being overbearing;
Friendly engagement on each visit to the store;
Clear explanation of all aspects of the sale process.

Sara made our purchase smoother and explained very well on sofa fabrics and maintenance

Great service, Sarah was very efficient and easy to deal with.

Really helpful, friendly staff

Sofa shopping can be daunting, but at Sofology, we didn't feel overwhelmed. We were welcomed and let freely roam the shop, no pressure, no staff following us. When we chose the right sofas, our questions were answered politely. Sarah was super helpful, friendly and knowledgeable. I can't wait to see our new sofas in a few months.

The guys in the Reading store were so friendly, welcoming and very funny

Myself and my partner recently purchased a sofa from Sofology in Reading and cannot fault the service we received.

Staff were all really friendly and did not try to hard sell in the slightest. We were given a quick introduction when we arrived, offered a drink and then left alone until we needed assistance.

Sarah assisted us with our purchase and was really helpful resulting in a smooth process from start to finish.

I would recommend this store.

We wasn't pushed into buying anything, the sales people didn't follow you around the store. And it was nice and warm in the store.

The staff were so helpful and friendly, they made shopping a pleasure. The range was also more impressive than other shops in the area.

We visited the venue on several occasions and the staff were fantastic throughout. Faran, in particular, was young, energetic, and genuinely open-minded, he talked us through the whole process clearly and patiently, answered all our questions, and made everything feel easy. Thanks to his support, we felt confident and ended up buying a sofa. Highly recommended.

Outrageous delivery charge of £120 tapped on at the end of the sale!!! This amount cannot be justified!
However sales assistant, Sara was excellent.

So helpful and great price