Sofology - North Shields Reviews 

Great help and advice with buying the furniture

Just brilliant, staff member knew exactly what I needed and offered a different sofa to the one I wanted due to size restrictions of my living room, really friendly and professional. I don’t usually make decisions as quickly but this was not the case here. Excellent

Our visit to the Silverlink store was extremely refreshing.
Great choice of suits with no pressure sales at all.
Joanna was very helpful and knowledgeable. She helped us immensely, so much so, suit chosen and on order.
Great service, wonderful, friendly staff.
I’d recommend this store to anyone!!!
Thankyou all so much 🤩

The customer service was fantastic. Libby was amazing she had so much knowledge about all the sofas,really helped me make my decision to buy the one I bought.she was super helpful and has fantastic customer service she went the extra mile for me couldn't recommend them enough

The range of furniture is excellent. Leanne at Silverlink is great, not intrusive at all, very professional, knowledgeable and pleasant, a great example of how to provide the perfect service.

Mark who was the person went through our purchase, he was very professional, caring and knowledgeable about our purchase, explained everything to us from the actual sofa, after care,delivery, and all the essentials required about our sofa, after our purchase me and my partner were so happy with Mark, he's credit to the Sofology company. Many thanks to Mark.

Both Libby and Susie from Silverlink branch went above and beyond for our new sofa, they spent the time ensuring we chose what was right for us! Their friendliness, knowledge and professionalism remained out of this world throughout. Thanks again ladies, keep being great at what you do! Steph and James x

Very good customer service made purchase easy and extremely helpful.
Would definitely recommend to anyone.
Knowledgeable on the products we purchased pointing out details we’d not know. A big Thank You to all staff we talked to.
Especially Susan Thanks.

Karen, was very helpful explained everything in full. Didn’t feel rushed. All very good

Fabulous choice of good quality furniture, well set out store, excellent advice from helpful and friendly sales staff. A very pleasing experience overall

Susie approached me as I was looking at sofas, I told her I needed a new one and I showed her photos of my room.
She was absolutely brilliant on advice and so so helpful in getting me to choose the colour and design, thank you so much.

Susie was really helpful and friendly and offered great advice and knowledge when deciding what sofa to choose. She made the experience a lot easier. Thank you for all of your help.

Great selection of sofas to chose from, I wish I had a bigger room or two lounges as it was very difficult to chose from the selection of designs and fabrics on offer.
Joanna was brilliant to deal with, very knowledgeable about the products and talked us through all the options available to us, lead times and finance etc in a friendly and patient manor which made the whole process stress free.

Found stuff very friendly and very professional and knowledgeable in the job role could not do enough for me and my wife very happy

Sales girl was really good

Our sales assistant was called jo she had great knowledge of the sofa that we had chosen.
She helped us through the process and all delivery and care options that sofology had to offer.

Great service

Good information has been provided by Mark and he helped us finding right sofa as per our requirements. Thanks

Very helpful and give us time to look around and make our mind up.