Sofology - Leeds Reviews 3,638

I have yet to receive the sofa, however the staff in store were very helpful during the purchasing stage - we had gone a little unprepared and needed to check measurements but the colleague we spoke to gave us all the information we needed, no pressure, and sent a link with the sofa we had chosen. Completed the order when we got home which was approved within minutes despite being a Sunday and pleased with the suggested delivery window of approx 7 weeks. Overall, very smooth, efficient and easy process.

Lovely assistant very kind and helpful.
Really pleased with my foot stool.

Everything made quick and easy

I visited the Birstall store and was greeted by a lovely young man called Ade. He was very helpful, patient, knowledgeable and funny. It was a pleasure dealing with Ade. On our second visit to the store Ade recognised us straight away and approached us with a big smile and friendly approach. He provided us with all of the information we needed and completed the sale for us. Having staff like this is imperative. He is a real asset to the company. Based on my experience with Ade I would not hesitate to recommend to friends and family.
The sofas were very nice too of course.

Polite and knowledgeable salesman - Scott

Very friendly and very helpful and wasn't pushy. Spent the time to listen and search for what we wanted rather than trying to give us something else.

Brandon was very helpful, and phil as well

Really good staff and really helpful

Jess was really good and helpful

Scott was very friendly and informative about the options we had. He showed us a few different sofas after asking what we were looking for. He wasn’t pushy and was able to answer all our questions and offer advice

Very helpful and knowledgeable staff, to make sure I had the perfect choice. Great and easy finance option as well

great guy Scott . very helpful not pushy. just have to wait 12 weeks for delivery

Joe was knowledgeable and very patient while we decided which sofa then which colour to choose.
Reasonable price for a good quality sofa

The assistant who helped us was called Scott and he was very patient and helpful, he wasn't pushy and let us make our minds up in our own time.

Had a great experience in store. Staff were all helpful and polite. Had to amend order which was done quick and efficiently and with no fuss.

Spoke to Joe on the phone from the Leeds store. He answered any questions I had and was extremely helpful in next steps of the sale!

Nice and pressure free sales experience, very supportive of queries etc.

We were well informed by the various salespeople and Joe dealt with our order in a very professional manner 10/10