Sofology - Doncaster Reviews 

First time we have ever looked in store at doncaster.
We were immediately greeted by a member of staff usually i dont like been approached straight away but she asked if we had something particular in mind ( which we did )
She was straight on board with what we was looking for and showed us options. She was friendly helpful.
Pauline gave me all the info I needed and even gave me information on a sofa I was looking at dfs which I never got from actually shopping in dfs and it put me off the sofa but I actually understood the point and I never had thought of it. She showed me the sofa I loved and gave me options if it wouldn't fit. She emailed me the details and kept in touch to follow up if we had any thoughts. We came back the next day and I think it was graham that then had to sit and listen to me and my partner squabble on details. Everyone was patient and friendly and helpful. They gave us lots of reassurance on our purchase

Sofology at Doncaster
staff were incredibly helpful and friendly throughout and made the experience great!”

Big thank you to Pauline for showing us all the options and helping us get the exact sofa we wanted, she gave us a detailed explanation of exactly what we were getting and how to care for our sofa which made us super confident in our purchase.
Would recommend.
Couldn't be more happy!

First class service friendly staff resolution easily to understand can’t wait to get the new sofa

Very Polite, the lady was very professional. Kept smiling and made me feel comfortable and at ease.

The staff were extremely helpful friendly and knowledgeable about the sofas

Pauline was a great advisor and spent time making sure we were happy with what we were ordering.

Pauline has been amazing and patient with me choosing a settee and given me real good advice She is extremely helpful and polite and I feel she was very trustworthy

Excellent service and most helpful from Pauline

Gary at Doncaster was really helpful and recommended a slightly smaller sofa to fit into the space. He even sorted me out when I put the wrong mobile number in the order!!

We had a very pleasant experience in the store!
We spent some time there. We went from one side of the store to the other couple of times, and finally found the perfect corner sofa for our home.

We would like to say a BIG thank you to - Aaron - , the sales consultant, from the bottom of our hearts, for his patience and understanding. He's the best!

Extraordinary experience!
We will be back with pleasure!!

Really helpful and easy to deal with

Very patient staff, no pushing for sales. Cannot fault them

Well i was greeted by Pauline she was very polite , funny and very professional 👌.
I told her what I was looking for and she showed me several sofas with everything I asked for. She certainly new her job and aimed to please. I cant thank her enough she was so nice and at the end I decided on my new sofa which will be arriving in April . I would highly recommend sofology to anyone and there sofas are amasing .

We purchased our sofa from the York Road branch ,and served by Gary and Pauline who were the nicest genuine people who gave great advice and listened to our needs. We didn't purchase straight away but still they gave us measurements to take away and try and their number in case we needed to get in touch. All in all they wasn't pushy in the slightest and the products in sofology were far superior to those in other stores we had looked at.
The non pushy approach and great advice made our decision easy to purchase with this company.

Absolute 5 star experience with Pauline at the Doncaster store at Danum Retail Park. Nothing but helpful (and not pushy) from start to finish. We made 3 trips before we finished the purchase on our new sofa and she was so helpful feel like I made a friend for life. This lady is the best.

More helpful to customer especially pensioners who are not internet savvy

Really helpful and good knowledge

We visited the Doncaster store and were greeted by 3 members of friendly staff on a fairly quiet Monday afternoon. We were asked if we had been before and Gary proceeded to tell us the about the choices of fabrics and styles of sofas. He guided us to a sofa he thought might suit our needs and left us to browse, frequently coming back to check on us. We were able to ask questions regarding pet friendly fabrics and delivery expectation times. We weren’t expecting to make a decision today but left the store having ordered a sofa and chair! Very happy to recommend to friends and family

I highly recommend Aaron. He is very knowledgeable, friendly, and professional. He took the time to understand what I needed and made the entire process easy and pleasant.