We recently visited Sofology at Doncaster to choose our new sofa. Each staff member we spoke to was very friendly and welcoming. Gary helped us when it came to choosing our sofa, he explained all t... See more
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Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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We recently visited Sofology at Doncaster to choose our new sofa. Each staff member we spoke to was very friendly and welcoming. Gary helped us when it came to choosing our sofa, he explained all t... See more
Company replied
We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... See more
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From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... See more
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Pauline put me at ease, she listened to me and helped me choose exactly what I wanted. Pauline was very friendly and took time to explain everything I needed to know and how things would progress goi... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, United Kingdom
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Reply from Sofology - Doncaster
Graham the sales person went out of his way to satisfy what we wanted.He was patient and efficient.
We are looking forward to receipt of our suite

Reply from Sofology - Doncaster
Pauline was really helpful and knowledgeable, offering gentle advice and tips. Her unending patience and friendly understanding was just what we needed, knowing when we wanted help and when not. The whole process of buying a new sofa was made so much easier with her help and knowledge. Thank you Pauline, we really appreciated your efforts, taking the material outside was invaluable.

Reply from Sofology - Doncaster
We made multiple trips into the Doncaster store. Each time Gary was tentative and kept us informed. Very happy with the service.

Reply from Sofology - Doncaster
Great customer service, no pestering or following us around the shop. Great help and patience when ordering our sofa. Very attentive.

Reply from Sofology - Doncaster
The lady who helped my 91 year old dad, Pauline at Doncaster, so patient.

Reply from Sofology - Doncaster
Great range if sofas and a very friendly, helpful and non pushy saleswoman - Pauline. Really pleased with our experience and service.

Reply from Sofology - Doncaster
The guy that helped us Aaron was brilliant helped with all our enquires gave us chance to make sure we were set on the right sofa and gave us all the information we needed fab customer service!

Reply from Sofology - Doncaster
Brilliant customer service, left us to it until we needed help.
Not pushy and was quick to set up finance and all the details.

Reply from Sofology - Doncaster

Reply from Sofology - Doncaster
Excellent experience at Sofology Doncaster we’ve been to lots of sofa shops to find the right sofa, the Belargio is perfect for
us, Gary the sales advisor was extremely informative and helpful, and gave us time to chose the right colour, great experience thanks Gary

Reply from Sofology - Doncaster

Reply from Sofology - Doncaster
Gary was beyond helpful. With us every step of the way and ensured a smooth and easy process for us. 5* review.

Reply from Sofology - Doncaster
I could not fault the support the staff gave me while purchasing furniture. They were knowledgeable, friendly and relaxed. Which can’t be said for other retailers I have visited Thank you

Reply from Sofology - Doncaster
The whole experience was great, went into the Doncaster store and was greeted by Gary, he explained how the pricing structure worked and explained that most of the sofas came in a number of colours and designs.
It was the right amount of sales but without being pushy. He made the whole process easy from start to finish 🙃
Lovely bloke and I would definitely seek him out for future purchases.
Well done Gary and well done Sofology x

Reply from Sofology - Doncaster
We were greeted by sales assistant Arron, explained we were just having a look, he gave us time to wander freely around store with no hassle. Once we started to decide on a sofa, Aaron then gave us plenty of advice and options on purchasing and after care.
We found the store very relaxed and welcoming, the sales assistants not obviously following you around.

Reply from Sofology - Doncaster
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