Sofology - Chester Reviews 

Brilliant and helpful

Nic at the Chester store was wonderful - friendly, helpful, and knowledgeable. Great experience. Thanks Nic! 🐆

Dealt with a lady in chester called Nicola. Absolutely amazing from start to finish. So professional and helpful. Couldn't ask for more

Pete was very helpful during our visit. We ended up being quite picky, but Pete wasn’t phased and helped us with all decisions.

Fantastic service the staff are so helpful and don't harass you,they are also very knowledgeable.

The staff at both The Chester (Julie?) and Stoke (James) branches were very helpful in our decision making process. We told them what our needs were and they gave us sound advice without being pushy.

Great service from the in-store team again. The store is clean, well laid out and welcoming. Pete was very helpful and gave great advice and guidance. We are looking forward to receiving our second sofa from Sofology in 12 months.

Covered all the points important, professionally, quickly and politely

Salesman Daniel was extremely helpful and informative

Very helpful & knowledgeable sales lady . Good choice of sofas & very nice showroom & staff .

Great choice and John who dealt with us was fantastic

A really helpful and very informative salesperson who knows the products well and was able to guide us to what we wanted

Good service and explained everything

No pressurised sales, staff member in Chester very helpful left us to make up our own mind but in hand to answer any questions.

We were meet by Kirsten as we walked in, my dad is in his 90s and can’t walk far Kirsten ask him what he was looking for and took us straight to a sofa that was exactly what we were looking for. She was very professional and looked after us and Dad was really happy. He’s looking forward to receiving his new sofa, thank you Kirsten

To be fair Pete kept us interested in your products, we stopped by before going into DFS, he was so informative on all the products that we viewed and there was a few 🤣. Of course we ended up coming back as we felt we knew what we were getting for our hard earned cash. Pete was great, friendly and personable. 10/10 for Pete alone, we're just hoping the sofa gets the same score, but we trust his advice and are excited to receive it in a few weeks!

Excellent Sofa, loads of options.
Most importantly the salesman, John was excellent, informative, helpful and didn’t hassle or rush anything. A credit to the company.

Knowledgeable staff really polite and helpful not pushy

This was our first experience of Sofology and are pleased to say an extremely positive one. All staff were friendly, highly professional and knowledgeable. We are looking forward to delivery of our new settee.

We were dealt with by Pete, who was very helpful, it was nice to have someone who was pleasant & layed back and gave us plenty of time on our own after informing us of the designs closest to what we were looking for, with no pressure. Even stayed over his finish work time & with a bad back to go through everything with us. Thank you