The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... See more
Company replied
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... See more
Company replied
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... See more
Company replied
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... See more
Company replied
I had a great experience with Sofology! The loan process was remarkably quick and straightforward, and their customer service was efficient and helpful. Everything went smoothly from start to finish.
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, United Kingdom
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Sofology clinched it for me because they have classic styles amongst all the bling which is fine but not my thing, even more importantly the one I chose (Hackney 4 seater sofa with memory foam)) is incredibly comfortable (so end up sleeping on it sometimes).
Plus they offer an interest free finance option which I chose over 2 years.

Reply from Sofology - Brent Cross
Vast selection of sofas at every price range and styles not available at other furniture shops. Sales staff Junaid is very helpful and friendly. Had good knowledge on the sofas we chose and went clearly through the finance procedure

Reply from Sofology - Brent Cross
Marijana at the Brent Cross branch, very honest clear and helpful with our sofa shopping journey.

Reply from Sofology - Brent Cross
Raza talked us through all the options available to us, why they would benefit us and discussed our concerns in detail. He helped us decide what would work best for our family and our home. He was super friendly from the moment we walked into the store. Thank you Raza!

Reply from Sofology - Brent Cross
The service was professional and friendly. We were given clear information on a range of questions and time to consider options.
We ended up buying on the spot!

Reply from Sofology - Brent Cross
All good. Friendly and helpful staff with no heavy sale. Allowed to browse freely.

Reply from Sofology - Brent Cross
The staff at Brent Cross took tine to help us match the sofa fabric and colour with the paint and carpet sample we had, and helped us choose the correct sofas to suit our room. At no time did we feel under pressure to buy, and there was no hard sell from the staff.

Reply from Sofology - Brent Cross

Reply from Sofology - Brent Cross
Mariana was excellent in assisting us help choose the entire package for our sofa

Reply from Sofology - Brent Cross
Great experience detailed information about my purchase from Mariana

Reply from Sofology - Brent Cross
Lied too when ordering the sofa, then it takes 3 days to get a response after contacting, while the staff are friendly on the phone there hands are tied unfortunately

Reply from Sofology - Brent Cross
Staff member was very polite and friendly. Made sure that I had all the measurements correct and gave me alternatives and explained everything to me in great detail! Very welcoming experience

Reply from Sofology - Brent Cross
I had a great experience here choosing a new sofa. The staff were friendly and I didn’t feel any pressure to buy. Raza introduced himself and then left me to browse alone which was much appreciated. Once I had settled on a sofa, Raza’s knowledge of the product was invaluable and helped me to decide on colour, size etc… in a fraction of the time it would have taken me to decide on my own. I highly recommend the Brent Cross Sofology store. Amazing Sofas and great staff. Thank you Raza!

Reply from Sofology - Brent Cross
Great experience at Brent Cross Sofology. Really good selection of sofas and helpful sales people who aren’t pushy.
Jay was really friendly and helpful when it came to placing our order.
Looking forward to receiving our Sofas in due course.

Reply from Sofology - Brent Cross
Extraordinary service with an interest in ensuring satisfaction and not just selling a sofa. Definitely recommend talking to Raza

Reply from Sofology - Brent Cross
It was quite pleasant and informative visit with Mariana. She explained patiently everything and answered all our questions. We placed the order at the end without feeling pressured.

Reply from Sofology - Brent Cross
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