SNG Barratt Reviews 

285
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, noting their quality and suitability, especially for classic car parts. The staff is highly regarded for being knowledgeable, helpful, and providing outstanding service, ensuring a smooth ordering process. Many people highlight the rapid and efficient delivery, with orders frequently arriving quickly and well-packaged. However, some customers noted concerns regarding delivery costs, particularly for smaller items, suggesting current shipping methods can be expensive. A few others felt that some products were not always accurately described or were out of specification, leading to fitting difficulties.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the excellent quality and value of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as fast, reliable, and... See more

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, knowledge, and... See more

Order

Consumers find the ordering process to be positive, often highlighting the ease of use, quick processing, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... See more

Company replied

Rated 5 out of 5 stars

I was looking for a part for my car and despite finding some second hand parts online, SNG Barratt were able to offer me a brand new part at a very reasonable price. Part arrived swiftly and well p... See more

Rated 5 out of 5 stars

After twenty plus years of purchasing old car bits from SNB, you have refined your operation to the point where its difficult to imagine how you could improve on it further. Not the aleays chaepest ar... See more

Rated 5 out of 5 stars

Being of the older generation I prefer to order by phone . I found the staff member very helpful and knowledgeable. The parts ordered arrived the next day as promised. I couldn’t ask for a better serv... See more


Company details

  1. Auto Parts Manufacturer
  2. Auto Machine Shop
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Jaguar Dealer

Written by the company

Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

285 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 55% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(285)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Low coolant level warning

Message on dash - Low coolant level even though coolant was ok.
Had previously replaced the coolant level sensor which failed to stop the message.
Replaced the header tank which seems to have immediately cured the fault.

29 June 2026
Rated 1 out of 5 stars

I placed an order on Monday 25th May

I placed an order on Monday 25th May, the website did not say the item was out of stock. Sent an email chasing no delivery on Thursday 28th May, no replay. Phoned Friday 29th and was told I would receive a delivery Monday 1st June which I did, thank you. Delivery is very expensive (£7.99). I manage the spares for our club, the Sunbeam Talbot Alpine Register, and send parcels with Royal Mail 48 Hours Tracked for £3.65. Our club could buy more items if the delivery charges were reduced. All in all not a great experience.
John Donegan

29 May 2026
Rated 1 out of 5 stars

The hand brake pad supplied to fit a…

The hand brake pad supplied to fit a mark 2 3.8 are out of spec as are nearly 2 mm to thick compared to originals .the mounting plate is thicker and the pad is also to thick compared to original .the back plates are missing the locking indent.took a long time to fit .luckily I anealed the brass arms to fit otherwise they would have snapped. Check with old original stock and advise new buyers to grind down or impossible to fit

29 May 2026

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