I had a great bike fit with Andrew. Having had a year plagued with injuries, I visited Sigma for a bike fit. Andrew really helped me, I left not only with a much better bike position and fit, but a... See more
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Outstanding customer service, attention to detail and mechanical competency. I purchased my new bike through cycle to work from Sigma Sports in their Oakham store. The C2W process was made super sim... See more
Bought my second expensive bike from Sigma in a year. All the basics were done very well - correct bike, built well, available on time, set to my measurements… Just left a little disappointed that no... See more
The team at Sigma in Oakham are great.. Really helpful and knowledgeable. Thanks for all your help ‘Young’ Will during the sales process of my new bike and Joshua for overseeing the collection in Will... See more
Company details
Written by the company
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Written by the company

- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Contact info
South Street, LE15 6HY, Oakham, England, United Kingdom
- 0333 006 8833
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Stock levels on Garmin that no-one else…
Stock levels on Garmin that no-one else has. Really easy click and collect. Nice guys.
Replaced faulty bib shorts with no quibbles.
My Castelli bib shorts were faulty. A hole appeared on the seam first time I wore them. I called them up. They made a note. I returned them and they sent me a new pair by return.
Gravel Bike Purchase
I purchased a gravel bike from Sigma Sports and the customer service was amazing. I'm very happy with my purchase and the level of customer service I received. I'll use Sigma Sports for future component and bike purchases.
Quick delivery by a decent delivery company
Quick delivery by a decent delivery firm -DPD, so not left on my doorstep and off before I took delivery. My Ale cycling bib shorts were well packaged, are good quality and in good condition.
Left a little disappointed loyalty isn’t recognised
Bought my second expensive bike from Sigma in a year. All the basics were done very well - correct bike, built well, available on time, set to my measurements… Just left a little disappointed that no discounts/freebies were offered on bottle cages, bottles or mini multitool that isn’t supplied with an £8k bike even though there’s a storage fittings for it! Basic torque kit freebie is a nice touch, but with only three settings, (4, 5, 6Nm) of limited use.
Absolutely first class service for a…
Absolutely first class service for a follow up bike fit. Uldis was completely professional and offered an excellent service. He resolved all of my issues and even gave me a few riding tips along the way
First time visiting the store…
First time visiting the store and was greeted by friendly, well informed, and thoroughly nice staff. The shop was well stocked with a range of brands, equipment, and lots of sizes in most of the clothing, helmets, shoes, etc. Staff were not pushy and was made to feel like it was fine to look around, try on, and generally take time. Great bike shop for sure and will definitely be back.
Very efficient ordering system
Very efficient ordering system. Ordered 3 bags with intention of keeping one. Assistant was excellent with advice and help with fitting.
Very friendly and a great price
Amazing service
Amazing service! They are friendly and professional. I am new to cycling and they took the time to explain things to me and helped me get set up with everything I need. Would highly recommend!
Fantastic service
As always Sigma Oakham are very helpful, Zoe this time sorted everything out at speed for me and went above and beyond.
The guys at Sigma sports
The guys at Sigma sports were really helpful, helped with everything in a friendly manor and I left with my dream bike feeling very confident in everything about the purchase.
Would like to thank Kane, Will and Andrew at the Oakham store for all their help.
Everyone at the Oakham store did…
Everyone at the Oakham store did everything they said they would. A rare occurrence these days very happy
Great customer service
Really helpful and knowledgeable staff. Product range is excellent.
Fantastic workshop and very helpful…
Fantastic workshop and very helpful showroom personnel
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