We used Sam the Concrete Man in March…
We used Sam the Concrete Man in March 26 to replace some cracked sections of our large driveway. They were able to do the work while we were on vacation. They gave us several reasons why the old concrete was cracked and said they would replace with new concrete. While we were gone we received a text explaining that our concrete was poured to 5” instead of the usual 4” and we had the option to pour the new slabs at 4” the price quoted and they would just use extra base material to fill it in for 900 bucks or pour it at 5” for 3k more. We didn’t want substandard concrete so we went with the 5”. When we got home all looked good. Approximately 2 months later I noticed that the cracks were back in 3 of the sections. We contacted Joey and told him. He came out and looked at it. Then we were put on hold for several weeks before we found out there was some kind of insurance inspection started and we had to wait for their findings. That was more than strange. Warranty is not insurance. I contacted Joey again and he said the owner was going to call. I missed his call but he left a message that came across all wrong. Trying to say he pulled some survey that says we have terrible soil here. I’m sure that’s why they dug tons of rock out when building our pool 🙄. I’m thinking if that were so as concrete experts would they had offered to pour it at 4” instead of 5”? Also don’t experts pull these surveys before they pour to avoid these issues or only afterwards to defend them not backing the warranty? We are waiting to hear back from the owner, I now fear it will be an excuse duck and cover call. If they do not remedy this situation this review will be only the tip of the iceberg. Until then I would not recommend any company that doesn’t honor their warranty.








