My mower package (Stihl RMA 235 ) was competitively priced . Ordering was a breeze , communication throughout was superb . Product arrived very well packaged and on time . Mower is very quiet and cuts... See more
Company replied
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Review summary
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Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
Company replied
The advice from Ron Smith’s engineer who helped me select the right Huqsvarna robotic lawn for my garden was invaluable. He then came a few days later to install the mower and set up its mowing areas... See more
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After purchase I used the mower for the first time there seemed to be a fault as the electric cylinder kept cutting out. I emailed Ron Smith and had a response from Steffan virtually straight away. I... See more
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Company details
- Lawn Mower Store
- Garden Center
- Landscaping Supply Store
- Lawn Mower Repair Service
- Machine Repair Service
- Machine Shop
Written by the company
We're proud to be recognised as one of the UK's leading garden machinery specialists. In 2026, we were crowned UK's Leading Garden Machinery Dealer at the STIHL Awards and were also honoured with the prestigious STIHL 100 Year Award, recognising excellence across every aspect of our business. This follows being named Garden Machinery Dealer of the Year 2025 at the Service Dealer Awards. Welcome to Ron Smith & Co., a name synonymous with excellence in garden and estate machinery since 1967. Founded by Ron Smith, the business has grown from humble beginnings into one of the UK's leading specialists, supplying premium garden and estate machinery to both domestic and professional customers. Today, Ron's vision continues under the leadership of his son, Mark Smith, with the same commitment to quality, expert advice and outstanding customer service. Our extensive range includes everything from lawnmowers, ride-on mowers and chainsaws to robotic mowers, hedge trimmers, leaf blowers and other specialist equipment. As authorised dealers for many of the industry's leading brands, we're committed to offering products that deliver exceptional performance, reliability and value. Sales: Visit our Worcester or Hereford showrooms, or shop online at www.ronsmith.co.uk for delivery across Great Britain. Repairs & Servicing: Our experienced engineers provide expert servicing and repairs to keep your machinery performing at its best. Spare Parts: Our dedicated parts department stocks an extensive range of genuine replacement parts and accessories. Robotic Mower Specialists: Our specialist team provides expert advice, installation and ongoing support for the latest robotic mowing technology. At Ron Smith & Co., we believe in providing more than just great products. We're passionate about helping our customers find the right solution for their needs, backed by knowledgeable advice, dependable after-sales support and industry-leading service. For nearly 60 years, we've remained committed to the values on which the business was founded: integrity, expertise, quality and customer care. Whether you visit one of our showrooms or shop online, we're here to help you create and maintain beautiful outdoor spaces with confidence.
Buy with Confidence
Authorised dealer with expert support
Since 1967, we've supplied premium garden machinery backed by expert advice, manufacturer-approved servicing, genuine spare parts and dedicated after-sales support. When you buy from Ron Smith & Co., you're buying from a trusted authorised dealer.
Contact info
4 Newtown Road, Shrub Hill, WR5 1HF, Worcester, United Kingdom
- 01905738800
- sales@ronsmith.co.uk
- ronsmith.co.uk
STIHL Award Winners 2026
4.8
Excellent
871 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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AS mower repair
Recently had my AS mower collected, repaired & returned just over one week later.
Really impressed with their customer communication.
A first class service.
17 August 2026
Unprompted review
Reply from Ron Smith & Co Ltd.
Thanks for your review, Leslie! Great to hear you were impressed with our communication and service.
Fast efficient service
Ordered a Stiga hedge cutting attachment on 6 Aug, received order packing confirmation same-day, it came the next working day. Have not yet tried it but clearly a new genuine accessory. Thank you.
7 August 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review, Alun! Great to hear your Stiga attachment arrived so quickly.
Easy ordering and competitively priced
Order process was easy enough, goods delivered in a fairly timely manor (despite FedEx providing conflicting delivery updates) and Ron Smith kept order status to date with email notifications.
Four stars for their service and efficiency so far, but I haven't experience of their after service, hence the precautionary score.
I'd happily order from this supplier again.
1 August 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review, Paul! Glad everything went smoothly overall, and we look forward to helping you again.
Reply from Ron Smith & Co Ltd.
Thanks for your review, Neil! Great to hear you were pleased with everything.
We were not sure which machine we…
We were not sure which machine we needed but the Firm were very helpful and gave very good advice. The setting up went well and they were very good at explaining everything. Would use this Firm again
31 July 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review, Joanna! Glad we could help you choose the right machine and get everything set up.
Great service from Ron Smith & Co Ltd
Great service from Ron Smith & Co Ltd. Good price and really fast delivery. Thank you!
3 August 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review, Richard! Great to hear you were pleased with the price and speedy delivery.
Reply from Ron Smith & Co Ltd.
Thanks for your review, Karen! Great to hear you were pleased with the price and our team.
Reply from Ron Smith & Co Ltd.
Thanks for your review! Glad you were pleased with the price and service.
Reply from Ron Smith & Co Ltd.
Thanks for your review, Peter! Glad you found us easy to deal with and competitively priced.
Reply from Ron Smith & Co Ltd.
Thanks for your review! Glad everything arrived quickly and as expected.
Ease to order
Ease to order. And very fast delivery time , excellent company would recommend
27 July 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review, Chris! Glad everything went smoothly, and we really appreciate the recommendation.
Great price and quick delivery.
29 July 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review, Roy! Glad you were pleased with the price and quick delivery.
Reply from Ron Smith & Co Ltd.
Thanks for your review, Sue! Glad we could help get your robotic mower up and running.
Reply from Ron Smith & Co Ltd.
Thanks for your review, Alan! Glad your order arrived promptly.
Allet Kensington 14B
All good from a delivery and product perspective, the only thing which stopped me giving a 5 was it would have been good to have had some form of personal confirmation that petrol and oil had been added to the mower and that it had been tested and adjusted for optimal performance
21 July 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review! Glad everything went well, and we appreciate your feedback regarding confirmation of the pre-delivery checks.
Item was due for delivery 3/4/5 August
Item was due for delivery 3/4/5 August. These dates were requested as I have hospital appointments and treatment in July. I started getting text messages about item out for delivery etc and got concerned that my delivery dates were not being adhered to. I made a call to you and your agent informed me that my delivery dates of 3/4/5 August would be maintained as per my request on placing the order. Appearently these text are just internal memos and the item will be delivered as requested on 3/4/5 August. I was surprised to get a text from Palletways on Monday morning 20th July stating delivery was imminent! A again called you and spoke to your agent on this matter and he told me he would contact the delivery contractor and re arrange delivery on the appropriate days. I asked to be kept updated. I was not. At approx 14.45hrs on 20th July a Rammage haulage truck arrived at my house with the delivery. The driver called me and wanted to drop the heavy package! I explained I was at the hospital and unable to take delivery. I also informed him of the 3/4/5 August delivery dates. I viewed this from my phone in the hospital as it’s linked to my cctv system. This appears to be a total breakdown of communications on delivery and I believe I’m intitled to a full explanation and apology. I again repete the original delivery instructions: 3/4/5 August. Please confirm that will be carried. I’m really disappointed and been put to additional stress on this matter. Regards, walter
17 July 2026
Reply from Ron Smith & Co Ltd.
We're very sorry for the confusion and frustration caused by the delivery. Although your requested delivery dates were noted, they were unfortunately not followed, and we apologise for the stress this caused. Since your review, we've been in touch to explain what happened and confirm the correct delivery arrangements. We appreciate your feedback and are sorry we fell short on this occasion.
Very good advice and great service
Very good advice and great service. Very pleased with our robot mower.
1 July 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review! We're glad our advice helped and that you're pleased with your robot mower.
Really great service from initial order…
Really great service from initial order to final installation.
14 July 2026
Reply from Ron Smith & Co Ltd.
Thanks for your review! We're pleased everything went smoothly from your order through to installation.
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