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ReSupply Reviews 

26,017
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 17,079 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being polite, professional, and exceptionally careful when removing heavy furniture from homes. People highlight that the pickup process is extremely smooth, fast, and very easy to schedule from start to finish. Reviewers consistently note that communication is clear and helpful throughout the entire donation process. Some reviewers were not happy with unexpected extra charges that arose on-site, differing significantly from their initial online quotes. Additionally, a few consumers mentioned occasional scheduling delays, communication issues, or difficulties when coordinating with the drivers. Others felt that the overall pricing structure was rather high compared to past free donation services.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that movers are efficient,... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers consider the rates very fair and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall great experience. Very helpful staff in the phone, scheduling, etc. very fair pricing. friendly, hardworking gentlemen who moved the furniture. They were very careful with our walks & floors.... See more

Rated 5 out of 5 stars

The booking process was easy and straightforward. The driver arrived on time, was courteous, respectful not to drag mud through the house and efficient with the pick up and loading of the large size i... See more

Rated 5 out of 5 stars

ReSupply did what was requested and also took a couple of framed wall posters we offered as additional donation pieces. The GGG onsite movers moved the heavy, donated desk to their truck as effecient... See more

Rated 5 out of 5 stars

Every part of the process went smoothly and they provided immediate pickup. That was my dream! The 2 young men who arrived to take my donation thanked me profusely and genuinely for what I was donati... See more


Company details

  1. Donations Center
  2. also in
  3. Delivery Service

About ReSupply

Written by the company

ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.

To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.

What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.

Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.

Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.

Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.

How ReSupply works

Written by the company

Schedule your donation pickup today
Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
We pick up from anywhere in your home
Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
Your donation supports a local nonprofit
Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.

Every donation is documented

Tax receipt with every pickup

You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.

Contact info

Promotion box for ReSupply

We pick up, so you can give back

Donation pickups from your home, delivered to local nonprofits

4.6

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.6

All reviews

(26,017)

16,257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service and staff were great

JDog Junk Removal guys were terrific. The updates on ETA were very helpful. I would strongly recommend Restore because the process was smooth from start to finish.

13 October 2026
Rated 5 out of 5 stars

The process was flawless

The process was flawless! I called and received great support. My pick up was scheduled, no hassle. The very next morning, the driver was at my door, my items were picked up and it was a wrap! Great company service, thank you.

13 October 2026
Rated 5 out of 5 stars

Excellent

Professional, courteous, on time, very careful with my furniture and not damaging anything as they moved it out.

13 October 2026
Rated 5 out of 5 stars

Excellent!

Movers were on time, extremely polite and helpful. The website and payment process was very easy, and I couldn't be happier with my experience! I will definitely use again.

13 October 2026

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