Banner for ReSupply

ReSupply Reviews 

25,881
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 16,943 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the polite and professional staff works efficiently to handle heavy furniture and large items with great care. Consumers highlight the exceptional service provided, noting that communication regarding estimated arrival times is accurate and helpful. People also appreciate the user-friendly website and clear scheduling process that makes booking quick and simple from start to finish. Some reviewers were not happy with unexpected extra charges that were added during the pickup process. Others mentioned frustrating issues with delivery timing, noting that workers occasionally arrived late or missed appointments entirely without proper communication.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing the pickup team as punctual, highly... See more

Service

Reviewers mention positive feedback about service, noting that drivers and movers are consistently punctual,... See more

Delivery service

Consumers find delivery service to be a mixed experience with varied scheduling reliability. While many... See more

User experience

Clients share positive opinions on user experience, noting that the website and the overall process are very... See more

Price

People report ambiguous experiences with price, as some consumers praise the very fair and inexpensive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was in the process of moving and discovered that it was going to be too expensive to move everything so that meant I needed to repurpose it. ReSupply came the next day and picked up everything. I co... See more

Rated 5 out of 5 stars

There was great communication through the entire process by everyone involved, especially the driver. Gave us an estimated time, texted when he was on the way and arrived when he said he would. Very f... See more

Rated 5 out of 5 stars

I made my appointment several weeks before the date. They reached out to confirm in a timely manner, and arrived well within the time frame given. The two men who disassembled a an upholstered king... See more

Rated 5 out of 5 stars

They were very professional, very efficient, and quickly and carefully removed all of the items that I wanted to donate. I would highly recommend them. Their prices are also the most reasonable compar... See more


Company details

  1. Donations Center
  2. also in
  3. Delivery Service

About ReSupply

Written by the company

ReSupply is a Veteran-founded company that partners with nonprofits across the country to provide convenient, affordable, full-service donation pickups for their donors. We pick up when nonprofits can't. Our vetted pickup teams collect items that are clean, usable, and in good condition, often within 24 hours, from anywhere in your home, and deliver them directly to a local partnered nonprofit to support their mission and be reused. Learn more about our story and mission at resupply.com.

To date, because of generous donors, ReSupply has kept over 80 million pounds out of landfills and delivered over $90 million in resources to our nonprofit partners. Founded in 2015, ReSupply holds official partnerships with more than 3,000 nonprofit locations across 48 states, including housing organizations, furniture banks, animal welfare groups, and community thrift programs.

What we pick up: furniture, couches, mattresses, appliances, clothing, dressers, office furniture, and household goods. Explore all of our services.

Where we serve: donation pickups are available in communities across 48 states, including Boston, Chicago, Los Angeles, New York, Philadelphia, Phoenix, and Saint Louis. Find your area on our locations page.

Scheduling is simple: book your donation pickup online at donate.resupply.com or call (765) 436-6283. Our team is available 9am to 8pm ET, 7 days a week. See what donors say on our customer reviews page, and give your furniture, clothing, and household goods a second life in your community. It's Giving Made Simple.

Follow ReSupply: Facebook, Instagram, LinkedIn, YouTube, and TikTok.

How ReSupply works

Written by the company

Schedule your donation pickup today
Book online 24/7 at donate.resupply.com or call 7654-DONATE, available 9am to 8pm ET, 7 days a week.
We pick up from anywhere in your home
Our vetted pickup teams collect furniture, clothing, appliances, and household goods that are clean, usable, and in good condition.
Your donation supports a local nonprofit
Items are delivered directly to one of 3,000+ nonprofit partner locations across 48 states to be reused and support their mission.

Every donation is documented

Tax receipt with every pickup

You receive a donation tax receipt for every completed pickup, so your gift is documented for tax season.

Contact info

Promotion box for ReSupply

We pick up, so you can give back

Donation pickups from your home, delivered to local nonprofits

4.6

Excellent

TrustScore 4.5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(25,881)

16,137 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam Company

I took my time and listed each item to be donated which totaled between 15-17 items, I also downloaded pictures and was quoted $600+. When Resupply got to the house, they immediately told my husband what wouldn’t be acceptable to donate to Goodwill and if we still want them to move the furniture that Goodwill wouldn’t accept that it’ll change the quote. After the reassessment it cost us $1223.00!! We had a closing scheduled and didn’t have time to schedule with another company. I felt taken advantage of, I told the guy I listed all my pieces with pictures and he just kept talking over me tell me I could call 1-800-JUNK, which was insulting because he saw the items as junk. Terrible experience, I will let Goodwill know too of my experience and hopefully they will choose other companies to partner with!!

8 October 2026
Rated 5 out of 5 stars

Kind

Kind, professional and efficient! Would highly recommend.

8 October 2026
Rated 5 out of 5 stars

Straightforward process and great customer service

The booking process was easy and straightforward. The driver arrived on time, was courteous, respectful not to drag mud through the house and efficient with the pick up and loading of the large size items we needed to donate. Pricing was clear and easy to complete. I would recommend this service for anyone moving or trying to donate household items and furniture.

11 October 2026
Rated 5 out of 5 stars

Booking process was very easy

Booking process was very easy. Great communication, able to provide an accurate pick up window for furniture donations. Movers were friendly and efficient. Highly recommend their services.

9 October 2026
Rated 5 out of 5 stars

Easy Pickup

Things went very smoothly. Driver was very professional and courteous. I would highly recommend.⁸

11 October 2026
Rated 4 out of 5 stars

Excellent experience with contract people

The contract people who came to. pickup my items were on time and professional and easy to communicate with. I was disappointed that resupply did not share ahead of my pick up day, that they charge an additional fee for pianos.

10 October 2026
Rated 2 out of 5 stars

Driver did not show up on the day we…

Driver did not show up on the day we reserved. (Moving the items the day we planned was important to us. We had people coming to stay with us due to a death in the family.) When he did finally show up the next day, he dropped the cabinet and damaged it.

8 October 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ **Excellent Service from Start to…

⭐⭐⭐⭐⭐ **Excellent Service from Start to Finish!**

I had a great experience with ReSupply arranging the pickup and delivery of my furniture donation to The Salvation Army.

The pickup was handled by Eazy Hauling Services. The team consisted of Lupe and two gentlemen. Lupe did an excellent job organizing and coordinating the pickup, and the entire team was professional, careful, and efficient.

They did a fantastic job, and I truly appreciated their hard work and excellent service.

I highly recommend ReSupply and Eazy Hauling Services. Well-deserved 5 stars!

10 October 2026
Rated 5 out of 5 stars

The entire process was great and easy…

The entire process was great and easy from talking to operators on phone setting up the pickup to the actual pickup itself.the guys explained everything they were going to do and were mindful of the house and items they were not taking

8 October 2026
Rated 5 out of 5 stars

EXCELLENT EXPERIENCE!!

Every part of the process went smoothly and they provided immediate pickup. That was my dream! The 2 young men who arrived to take my donation thanked me profusely and genuinely for what I was donating. And it was clear that they themselves really care about usable or sellable items NOT going into landfills as trash...they weren't just a couple of guys who came to "pick stuff up". In the future I will only use ReSupply!

6 October 2026
Rated 2 out of 5 stars

That I was given drivers who came to…

That I was given drivers who came to pick up the items who didn't show up. Then the one who did was at the wrong home and had a nasty attitude with me because he didn't follow his own gps correctly. I also didn't like that face that when I tried to call and speak to someone about his driver i was given a link to only communicate through texts.

9 October 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look