Edenmoor Reviews 

The quality of the meat is always excellent but the recent delivery was not up to standard as the dough balls and two sets of meat had defrosted in the box and we opened it as soon as it arrived which was disappointing. Every previous one was perfect but you do notice an issue like this as you pay for the quality.

Update Edenmoor followed up straight away and helped out. Great service

The sausage and the duck strips had almost defrosted when they arrived!!!
I had to cook them all straight away. Sausage tasted ok duck strips still in freezer.

Fresh and tasty meat. I found it to be better than other companies meat.

The meat comes well packed ( I use the wool on my garden ) the meat is always the best quality and cooks really well. I will continue to buy from them. Highly recommend. Courier could do with advising us better re delivery times

We placed our first order with Edenmoor, the order was placed early in the week for delivery Friday. The order arrived on the Friday afternoon, we opened it to find the venison burgers and steak were thawed out! This is very disappointing and makes us very skeptical of ordering from Edenmoor again.

Have been ordering now for several months and will continue to. Exceptional quality food , from the taste to healthcare of their animals. Love that they have special discounts and packaged goods are perfectly delivered. So pleased to be able to support all the businesses on their site . 10/10

Easy to use website. Food arrived on the day stipulated.
Like the eco friendly packaging. We have tried the burgers and the lamb steaks so far. The quality and flavour is excellent.

Second time I bought from Edenmoor and it’s never disappointing
Meat is fresh and very tasty you can tell the difference
Always well packaged and delivered on the day you choose

Arrived promptly. Ordered free range turkey steaks as can't get them elsewhere - very tasty. Also flat iron steak, which was delicious but had a lot of sinew that needed cutting off before barbecuing (so quite a bit wasted, hence 4-star review). Chicken waiting in freezer, but have ordered them before so know it will be good!

So far, from my order I have had the pork sausages, bacon, large pork chops and ribeye steak. All excellent.

Inadequate information and poor customer service. The score would have been even less if not for the quick response. After reading the information provided assuring of the products being from UK grass fed sources, I made an order which I anticipated using over a few weeks. It arrived defrosted with instructions to eat within 3 days and not to refreeze. Nowhere in the title or food description does it mention the meat is frozen. I sent a complaint to customer servicees to explain it's a huge waste for a single person only to be told the information can be found under 'storage'. No recompense or good will gesture only that they would try to ensure the information is more easily available. Not much use to me and I'm very disappointed

I ordered for the first time from Edenmoor after the company I had previously ordered from for many years went out of business. I was extremely impressed by the efficiency and courtesy of Liz who answered all my questions very professionally. My order arrived, expertly packed and with quality products. I will most definitely order again and will recommend Edenmoor to others.

I buy the whole chicken breast frequently. It’s always reliable,far superior to the best supermarket chicken and frequently praised for its taste and texture by friends and family. Keep up the good. work!

Delivery and order as advertised

Order received promptly.
Sausages are delicious. Minimum fat and not over spiced.
Smoked haddock was the best I have tasted for some time. Lamb and mint burgers were excellent.

I spent £159 on steaks, livers and 1 cut of cheese.
I was placed at the end of the delivery run. 14 cuts of meat fully defrosted. Advise is to eat within two days.
I don't care if it was hot outside, it was hot when I ordered it so delivery should be on priority or delivered in better temp controlled packaging. I buy alot of meat online this was offically the most disappointing purchase I've made. Plus side was the meat itself was very good.

Great service, great delivery time. Always next day.
The meat is excellent!!

The parcel arrived on the date stated, perfectly packed with ice packs and bag. Thought the mince would have started to defrost in this heat but no, The chicken is delicious cooked very simple with new potatoes and the mince tastes like beef not the expensive mince stuff you buy from the supermarket. All in all exceptional quality

First time customer but will be returning! Brilliant service, fantastic quality and feedback from our guests was really positive! Highly recommend and like I said will definitely be buying again!

Very easy to navigate the website. Order arrived really quickly, very well packaged. So far had chicken breast, rib eye steak and mince….all top notch! Will definitely order again and try other items.