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Phoenix Motorcycle Training Reviews 

9,287
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, knowledge, and encouraging approach, making the learning process enjoyable and effective. Many highlight the clear and tailored instructions provided, which greatly contributes to their success in passing tests on the first attempt. The overall service is described as excellent, with people appreciating the well-maintained, modern bikes and the supportive environment created by the team. However, some customers also noted that while instructors are generally knowledgeable, occasional instances of yelling instructions over the radio and unclear communication about errors increased the likelihood of mistakes. A few other people also felt that one particular instructor lacked patience and that their communication style was not always effective during training.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising the instructors for being incredibly... See more

User experience

People report positive experiences with user experience, highlighting the professionalism, patience, and... See more

Instructions

Customers had positive experiences with instructions, frequently highlighting the clarity and helpfulness... See more

Service

Customers consistently note positive experiences with service, describing it as fantastic, brilliant, and... See more

Product

Consumers find the product to be positive, with many reviewers praising the quality and maintenance of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From booking my CBT to taking my Mod1 &Mod2 has take over 12 months due to my lack of experience on a motorcycle. The training and knowledge which Phoenix advise and the instructors in Wigan (Nick & J... See more

Rated 5 out of 5 stars

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more

Rated 5 out of 5 stars

Lovely friendly staff. Was trained by Greg and Karen, both patient, excellent teachers. Karen really helped my daughter who was quite anxious and she made her feel at ease. Went on the road with Kare... See more

Rated 5 out of 5 stars

I would like to start by saying I had never touched a motorbike before, I was scared of the sound they made and on my first pre CBT lesson I didn’t move the bike…anyway Ben got me to my CBT in 3 les... See more


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

Promotion box for Phoenix Motorcycle Training

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(9,287)

1,050 reviews in the last 12 months

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Rated 5 out of 5 stars

Ashley was an amazing trainer

Ashley was an amazing trainer. He’s very easy going and thorough in the training. He will let you know if you’re ready and he will iron out your faults. He’s now more of a friend than a trainer and I will be popping back to see him with my new bike soon. Thank you

11 July 2026
Rated 5 out of 5 stars

I had a fantastic experience training…

I had a fantastic experience training with Phoenix Motorcycle Training. The entire team was incredibly friendly and supportive throughout the process. Thanks to their expert guidance, I was able to pass my Mod 2 test on the first attempt. A special thank you to Mark, Sam, and Chris for their help and encouragement.

3 July 2026
Rated 5 out of 5 stars

CBT done, thanks to Ray.

Done my CBT a couple of days ago, apart from the weather being so bloody hot, i had a great day.
Ray was brilliant, didn't beat about the bush, got on with the training, both verbal and practical and made the day a good one. I highly recommend Pheonix, and of course, Ray!.. 👌👍🏻

8 July 2026
Unprompted review
Rated 5 out of 5 stars

The Best Motorcycle Training in the North West Bar None

From booking my CBT to taking my Mod1 &Mod2 has take over 12 months due to my lack of experience on a motorcycle. The training and knowledge which Phoenix advise and the instructors in Wigan (Nick & John B)provided has been nothing short of outstanding in the time taken to pass both Mod 1 & Mod 2 on the first attempt. The bikes you learn on are top of the range Honda and Suzuki. I cannot recommend enough Phoenix training in the North West if you want to learn how to ride a motorbike

9 July 2026
Rated 5 out of 5 stars

Brilliant instructors and top-notch trening

Absolutely brilliant Trening centre! Just completed my CBT here at Three Sisters and couldn’t be happier.Big thanks to John who was fantastic and shared so much extra knowledge about bikes beyond what the course even required.Also a huge shoutout to Nick who used his free time to jump in and help out . Both are incredibly patient and professional.Highly recommended Phenix Wigan to anyone !

24 June 2026
Rated 5 out of 5 stars

Recommended for your CBT

The facilities were good and the instructor, Ben Turner, was very experienced and managed a good mix between support and direction in getting me up to standard as quickly as possible. I would recommend Phoenix and Ben to anyone looking to take their CBT

9 July 2026
Rated 5 out of 5 stars

Patient

Patient, experienced instructor made it an enjoyable day, learning and updating on riding skills, while gaining an CBT certificate.

4 July 2026
Rated 5 out of 5 stars

Thank you Sam!

Couldn't recommend this school enough and in particular the trainer called Sam! Sam took me through my CBT almost 2 years ago and my Mod 1 and Mod 2 fully motorbike test. He genuinely cares and has incredible patience along with great experience and clear instruction. He made the course a breeze and I genuinely feel safe and confident on the road.

Overall the school has great equipment, all the gear you need and a large enough facility where you can practise all of the manoeuvres comfortably in the car park. It sounds like a given but I know that with other schools you need to practise some manoeuvres on the road...

7 July 2026
Rated 5 out of 5 stars

To be a CONFIDENT Rider, you go here!

Sam, Ken, and Pete. Amazing guys made the experience a great one. Everything was easy to understand and they gave great advice. Was well looked after. Appreciated the icepoles they gave out on the super hot day I took my cbt.

8 July 2026

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