Really enjoyed my CBT training with Phoenix. Everything was made clear, the staff are more than pleasant and helpful with any questions and there was no pressure through learning. JB who did our CBT w... See more
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Was a great day, great experience, Steve, Sam and Nick amazing instructors. I loved every minute, great fun. I rather recommend. Thank you so much for the patience, professionalism
Very pleased with the training I had would defo recommend to others thank you
My son came for CBT and he found the course very knowledgable, experienced staff and feels confident going on the road, thank you
Great tuition / instruction and a professional and friendly approachable instructors

Reply from Phoenix Motorcycle Training
My 3rd time doing a CBT and whilst the general content was the same I want to highlight Nic MacMillan my instructor. He was clearly experienced and kept the training flowing. Even though he had 3 trainees on his own I felt we all got full attention. Would highly recommend. I am considering looking at my full licence now which I want before.

Reply from Phoenix Motorcycle Training
Great instructor. Cai was a top bloke and made the day informative and interesting.
If you want to get on 2 wheels, go with these guys.

Reply from Phoenix Motorcycle Training

Reply from Phoenix Motorcycle Training
Gareth was extremely nice and patient and made everything look so easy !!!
Many, many thanks again !!!
Bogdan N

Reply from Phoenix Motorcycle Training
Done my cbt yesterday Ben was my instructor at Enfield said he works in Enfield, Milton Keynes and there was somewhere else but I forgot but he was a good instructor passed me had a good little laugh whilst I was there I don’t know how but you could call up to probably get him as your instructor would be worth it

Reply from Phoenix Motorcycle Training
Really pleased, I was quite nervous about the training but you made it a very enjoyable and rewarding experience

Reply from Phoenix Motorcycle Training
Great team. Very supportive even if you dont pass first time. They never make you feel bad and encourage you to try again. Genuinely a friendly understanding team.

Reply from Phoenix Motorcycle Training
Friendly experienced team of instuctors, plenty of loan kit and new bikes, all that you need to learn...

Reply from Phoenix Motorcycle Training
Ive recently done my full A license with Phoenix, after previously doing my A2 and 2x CBTs with them.
I have never had an issue - the office staff are fantastic, helping out with needing to move a date, confirming what I needed to bring with me as it was a progressive license, as well as just being really nice on the phones and emails.
I have now met Sean, Will, Chris, Emma [although I believe she has now left] and briefly Jorge from the Bristol/Bath departments.
Theyre funny when you're having a natter, and informative when also needed - definitely helps calm the nerves and provides the reassurance when needed.
I can never recommend Phoenix enough, I have had nothing but brilliant times here.

Reply from Phoenix Motorcycle Training
My instructors for training on campus & on the road were very paitent and thorrow throughout the whole cbt, gained my confidence up a bit more when on the road since. Taking the advice that was given to me!

Reply from Phoenix Motorcycle Training
Done my CBT with Harry he was brilliant and very patience with the group, explained everything very simply, and what happens when and why
Made it feel a very enjoyable experience, nerves eased very quickly
Good instruction and adjustment advice on the road ride
Will definitely be back next year to do my Mod 1 and 2

Reply from Phoenix Motorcycle Training
All the staff are very friendly and patient with all,

Reply from Phoenix Motorcycle Training
Best experience ever !
The environment was very welcoming. The level of teaching from the instructors helped me to pass my tests on the first go!! Want to thank you all of Pheonix Sidcup staff and instructors for making this long awaited riding dream possible!
If you want:
An amazing environment..
Learning about how to ride a bike safely..
Having a few laughs in between..
This is definitely the place !!

Reply from Phoenix Motorcycle Training
I did my motorcycle trading and test with them and the knowledge they have is amazing.

Reply from Phoenix Motorcycle Training
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