PerfectPrime Reviews 

109
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered the SMPWKF K-type female flat connector. I was pleasantly surprised that they appear to be an unbranded equivalent of an Omega connector. Parts arrived quick. I had one invoice correcti... See more

Rated 5 out of 5 stars

There was a small issue with the first one sent to me. The customer service representative sent out a new one immediately. The new one works perfectly as described.

Rated 1 out of 5 stars

Really needs to be ZERO as a choice. Not only did it not work (tested on several phones) but a tedious chalkenged complaint elicited a replacement unit that was at least recognised as an accessory bu... See more

Company replied

Rated 5 out of 5 stars

Thanks so much. Having these thermometers helps us serve more clients in our programs. We are now able to give each cottage, school building, and cottage managers their own thermometers for thei... See more

Company details

  1. Electronics Store
  2. Camera Store
  3. Smart Shop

Written by the company

With PerfectPrime combination of Smart Controlled and Intelligent Sensing Products. We are creating innovative products with quality and affordability in mind.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(109)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered the SMPWKF K-type female flat…

I ordered the SMPWKF K-type female flat connector. I was pleasantly surprised that they appear to be an unbranded equivalent of an Omega connector. Parts arrived quick. I had one invoice correction that needed PerfectPrime help with, and it was handled immediately. I've been impressed so far.

30 March 2026
Rated 4 out of 5 stars

The fact it is flexible it can be used many way and being long is a plus. You can bend it to fit your need as they present themselves

I got it in a timely manner. I use it in my forge I'm glad it is long because my forge is 19 inches long and it works good for me. And lm glad it is flexible i can almost shut my door on it completely. Thankfully I don't have to drill holes in with this kind of prob. I would suggest it to others that don't wanna drill holes in their forge as well

26 September 2025
Rated 2 out of 5 stars

We were looking for '2' channel…

We were looking for '2' channel Temperature logger with data logging option. We have used TC0520 in the past, it's a 4 channel system and has independent data logging option (Has it's own internal memory) whereas TC0301 (which we purchased) needs a laptop to record the data, which is not possible in field condition. The units are not of use for us considering our testing condition.

26 August 2025
Rated 5 out of 5 stars

Several years ago

Several years ago, we bought the first camera from this company. It was recommended by a home inspector site. Within two months of buying it, our vehicle was broken into and the camera stolen. We talked to Perfect Prime. They were amazing, they gave us a discount on a new camera. After approximately 10 years of use that camera was accidentally dropped so we were in the market again for a new camera. Searched out this company one more time really happy with the new camera would recommend them to everybody in the home inspection field.

29 May 2025
Rated 1 out of 5 stars

I didnt get any confirmation about my…

I didnt get any confirmation about my order, no invoice no place to go and ask for the missing information.

7 April 2025
PerfectPrime logo

Reply from PerfectPrime

We are truly sorry for the confusion and the frustration you experienced.
We completely understand how important it is to receive clear updates and support.

We would like to let you know that your order has been successfully delivered.
If you have any questions, or if there’s anything else we can assist you with, please do not hesitate to contact us at cs@perfectprime.com — we are here to help and make sure everything is perfect for you.

We sincerely appreciate your feedback and patience, and we are very sorry again for the earlier inconvenience.
Your satisfaction is very important to us, and we hope to serve you better in the future.

Rated 1 out of 5 stars

I did not order anything

I did not order anything. Please cancel this order

22 March 2025
Unprompted review
PerfectPrime logo

Reply from PerfectPrime

Hi Melinda,
We’re really sorry to hear you had a negative experience. We’d love to help make things right, but unfortunately, we couldn’t locate your order based on the details in your review.

Could you please email us at cs@perfectprime.com with your order number? Once we have that, we’ll do our best to sort this out for you as quickly as possible.

If you’re unable to provide an order number, we won’t be able to verify the purchase on our end — and in some cases, unverified reviews may be flagged as potential spam.

We truly hope to hear from you and get this resolved. Thanks for your understanding!
– The PerfectPrime Team

Rated 3 out of 5 stars

I would give 5 stars but I didn’t…

I would give 5 stars but I didn’t receive part of my order. I am not to clear as to when I will receive the missing item. I don’t think I will be ordering from the company again

26 February 2025
PerfectPrime logo

Reply from PerfectPrime

We have sent the missing item right away. It was delivered.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look