Pedibal Bikes Ltd Reviews 

It was a great experience from start to finish Pedibal/Mark was extremely helpful and my bike was delivered on time with no problem. I have now had it three weeks and so pleased with it. It's a high quality product and does exactly what they said thank you Pedibal!!!!

Easy to converse with, answered all of my queries, and backed it up by carrying out my order straight away.

After a few issues with my Maxima which Mark and his team sorted for me I can say that after care customer service is excellent and goes beyond expectations. Thank you Pedibal.

Quick delivery and very fast and friendly communication when asking about the delivery

So refreshing to speak directly to the business/ owner. Took the time to answer all my questions and never pushed the sale on me. We spoke several times before I placed the order and when I did, I sent the order twice. Mark had it all sorted in the time the bikes took to be delivered….2 days.
Absolutely spot on.

Needed new part for my Pedabal bike. Great service arrived next day.

Very quick delivery already assembled a great little bike made me feel young again as I whizzed up a hill

Quick delivery and very pleased with the bike, seems to be top quality

Required a front Lamp.
Arrived within 2 days under warranty.
Excellent CS

Mark was incredibly helpful.
I had a couple of issues (primarily around my knee given I had operations on it years ago) and the height of the pedal on the Navigata Mk11 given those issues
In the end and after discussions with Mark I got the seat to the right height for me and swapped out the crank set for a shorter one.
It took a while and Mark was very patient with me and the process to solve the problem so that I was happy,

Overall from purchase through delivery to the end product of a satisfied customer an excellent experience.
I would absolutely recommend Mark, the team and the Pedibal Navigata M11

Had my navigata cite over 2 years brings a smile to my face every time I use it. Only ever had 2 small issues and the 2nd was entirely my own fault. 1st time, a part was needed, it was sent ( under warranty) immediately. Today's problem was i managed to disable the motor by pressing the wrong buttons on the display. 1 phone call and an immediate return email with instructions put things right.
This is without doubt the best company I have had the pleasure of dealing with for many years. It's like phoning a mate. No complicated phone menu's. No call centre and absolutely NO BULL S**T! Just fantastic customer service. NOTE ( other than being a customer, I have no connection with the company)

Really happy with both delivery and support

Website was clear and easy to use. Instructions were clear on how to adjust bike.
Easy to fold up and fit into the boot of my car which makes it very portable.

So I cancelled my Chinese import after complete radio silence and frankly poor customer service. At least the refund arrived quicker than the bike.Spoke to Pedible and what a difference. ordered and received my(mad) Maxima in no time at all. First ride today only 5 miles to get used to it and riding again. First impressions: the bike is total quality, parts, build everything you touch is solid, Comfort, on another level absolutely amazing, great easy rider driving position. On a completely different planet , not just a different level is the throttle, just amazing and so easy. Need a boost to get started, pulling away, up hills just wow. But, it is a lump and a half. Luckily I will only be cruising, nimble it is not. You do have to pre plan where you are going , but I quite like that reassurance anyway. I will definitely be fitting armour and flat out because it will be a mission and a half to sort out a puncture on the trails. Finally, ghost pedalling, that is something I need to get used to and manage with the gear change but that will come as I get back into the swing of thing. But a big thank you to Pedible and a 9/10 so far....

Medical is just such a fantastic company. Always professional, ready to help and provide assistance as required.

If only all businesses were run like this.

Great experience, fantastic bikes and good customer service. Loving the approved throttle.

Seamless ordering process along with good customer service. Exceptional knowledge of the E bike range. I would recommend Pedibal E bikes to anyone looking for an affordable, high quality E bike

The product was good quality excellent service and customer care.

Had a problem with a stuck battery on my Pedibal Navigata - Emailled Pedibal and 5 minutes later Mark replied with a solution - fantastic service

Fantastic service !!!

Been looking for a folding e bike for a while but the various manufactures on offer made me unsure as to which would be most suitable for me. They all appeared to have positive and negative attributes. Living in a very hilly area + being in my late 70's also created another doubt as to suitability. Eventually I thought that the Navigata with a throttle could be the best compromise. Emailed Pedibal to get some idea on whether it would be suitable for very hilly areas. Mark responded very quickly with a couple of video clips showing the hill-climbing capabilities. Consequently order placed for the throttle version and a rear rack. Received after a few days with me being kept updated with progress in the meantime. Communications excellent with every query being responded to almost immediately by Mark.
Once unpacked / unfolded gave it a try on the lane - as soon as I was confident with the controls etc. I gave it a test up one of the steepest hills around here. Standing start ( no runup ) using throttle + pedals it surprised me by getting to the top without undue pressure - yes, I was a bit out of breath at the top but that's a reflection on my condition not the bike. So it does what it says on the tin and I'm very pleased with my purchase - and the service so far.
Thanks.