Panda Security  Reviews 

I've been using Panda for many years. I have a license. I had to replace the motherboard in my laptop, which required reinstalling and activating the software. I installed and activated all the software (several programs required contacting technical support - which worked immediately). HOWEVER, A PROBLEM AROSE WITH PANDA DOME ESSENTIAL. Despite having the code, THE PROGRAM CANNOT BE ACTIVATED. I reported this to support (Panda Security Case ID: 05437771). For over two weeks, no one has contacted me AND THE PROGRAM IS STILL NOT ACTIVATED. If this is how a long-time customer is treated - I DO NOT RECOMMEND THIS COMPANY OR ITS SOFTWARE, BECAUSE IN THE EVENT OF PROBLEMS (DESPITE THE PAID LICENSE) YOU WILL NOT RECEIVE ANY ANSWER. NOT TO MENTION HELP. THAT IS WHY I AM RESIGNING FOR PANDA DOME AND BUYING SOMETHING ELSE WHICH TREAT THE CUSTOMER. SERIOUSLY AND WITH RESPECT.

Solicite factura fiscal y no me ha llegado.

I have to say to anyone that reads this. It was so easy to install on my laptop gave me the peace of mind that my it's safe. The customer service is there for you checking everything is right. I have already told my family about panda ,try it for yourshelf, you will be as please as me

A PANDA user for years, but PANDA just ain't listening to end users... w-h-y not?

Excellent and reliable protection for all your devices.

The advanced product is all inclusive and protects my computers, smartphone (up to 3 devices, and network. It has many useful features, such as, App lock and VPN. It is very affordable for the features included with the product. I'm very happy with the performance and I highly recommend PandaDome.

I USE PANDA PRODUCTS SINCE THE EIGHTY''s. I HAVEN'T HAD ANY INCIDENT IN MY NETWORK SINCE THEN. I DO SUPPORT SECURITY POLICIES AND I AM INSTALLING DOME PREMIUN IN MOST OF MY PC's.
I recognize some operations made by the software into an equipment is not showing internal problems found and, sometimes, the virus revision stops at 67% and stay in that figure through one day or more, with a manual action to stop the revision without certain information of what's going on. Some operations -in my modest opinion- would require more information -if wished by the specialized user- to be more calmly. What's not agreeable is the insistence to send continuously messages of anticipated renovation of commercial products. That's not correct when you're working and need your screens clean. I think to send a mail would be enough. I understand not all the information could be desirable or useful for most client's needs, but for me, I do need more detailed information because I support Panda's policies, but I need to protect my work more carefully, to don't have my screens compromised by a lot of windows with commercial offerings in all my devices in the intranet. Additionally, sometimes it's necessary to uninstall the old product with proprietary uninstalling product after being obtained through the technical support -requiring it-. In my logic, if you install a new product different, such as Dome Premium instead of the old Dome, the requirement to use the mentioned tool provided by Panda's technical service, is not an easy way to be used by most users.
The VPN information is too limited -at least for me- When a accept to use a VPN automatically or manually, I'd prefer to know not only the country where it is, some data related to IPs if possible.

Thank you for you to receive my questions.

I have been trying to cancel my service, but I’ve been unable to login to cancel

The product is very user friendly.
My liking of it is based on the fact that it is quietly working in the background protecting me. I have full confidence in it.

My go to guys when I have computer issues recommended Panda, they use it themselves. I had Norton for many years but it was difficult to have a good overview of because there were so many separate components all billed separately amounting to quite a significant sum. Only when I was leaving did prices start to come down. Too late!

Panda is ripping off longstanding, reputable clients, by stealing money from their accounts -without authorization or a contract - for a unwanted contract renaval.
And from this Moment on Panda refuses any communication.
How pathetic.

hello ,
at 12-06-26 I must renew my panda , I buy from internet the new one and I activated at 12-06-26 .
at 13-06-26 at 01:00 aclock I saw in my credit card charge for other one "COMPLETE"
I alredy had PREMIUM for the same PC.
I make my complane on Monday 15/06/26 .
And today I open my I saw the put in my panda activation on Complete .
I never put this code in my PC
I already have Premium activation
So please panda explane to me why this happend
and why after one week the person I contact today 20/06/26 cant see my complane from 15/06/26.
I was happy with Panda but this .its not cool
thank you

I went to the Panda site 3 days before my subscription was to be renewed & cancelled my subscription, but they still renewed it & billed my account. In October 2025 I paid for a year's subscription so it should not have been due until October 2026. So why was it being renewed in June? I do not want Panda anymore!! I should be refunded for my recent payment as well.

Easy to use, works in the background.

I've been a customer of Panda for 20 years and haven't had one issue. Setting up the product and subsequent subscriptions was easy. The interface is easy to understand. One area that could be improved is the notification pop-ups that advise the user that a new file has been detected. Rather than leaving the user to go off and research the file name, a link to a database of known file names and their impact(s) would be really helpful. Other than that, I am extremely happy with this product and recommend it.

Have used Panda for years, was great - very quiet and never had any problems. Just had an enforced reinstall and it was behaving very badly, loads of pop-ups (which were difficult to even close due to the 'x' being miniscule). Have changed provider now. A sad farewell to Panda Dome, thanks for all the years you were great.

I find the product generally good. But I am having problems with PANDA identifying my location in real time. It only identifies where I was in the past.

I feel Panda Dome is ok. I have been using it for several years and it is affordable. But other Panda that are more pricey than Panda Dome, may be even better. Who knows.
But Panda Dome seem to work quite good for me so far.

Panda was not the program I expected it to be. Paid the subscription. Many advertisers pop up while you are reading something. I uninstalled it.

Overall, I have been satisfied with the product for least the last twelve years. What I do find annoying is being offered a renewal at a higher price than that being offered on the pop-ups I get.
This year I emailed Customer Service asking why they were offering me a renewal at a higher price than they were offering to new customers.
Several days later I received a reply that did not address my issue. It did offer the opportunity to reply if my issue was not dealt with. I replied that it had not and repeated my complaint. It has now been 5 days and no reply. So Panda Customer Service has been a disappointment.
I don't expect this review to show up anywhere on your website. I took the time to write it for your information how to express my disappointment with your service.