i ordered via internet and paid and goods arrived and were dropped at one of the delivery points i suggested in the comments section of the order. very pleased with this company as many other companie... See more
Company replied
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I placed my order on Monday night and the package was delivered early Wednesday morning. To me, that is pretty good service. I received several emails updating me on the delivery stages. Many thank... See more
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Easy website to use and kept informed of status of shipment while being able to track it. The product arrived in the estimated time frame. Overall, a positive experience.
Company replied
I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.
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Company details
- Packaging Supply Store
- Business to Business Service
- Packaging Company
- Plastic Bag Supplier
- Polythene and Plastic Sheeting Supplier
About Pacific Packaging Australia
Written by the company
Pacific Packaging Australia
ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery
Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.
From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.
Why Businesses Choose Pacific Packaging Australia
- Industrial-grade packaging solutions built for demanding Australian conditions
- ISO 9001:2015 certified quality management systems
- Fast dispatch and Australia-wide delivery from multiple warehouse locations
- Bulk pricing and wholesale supply options available
- Trusted by thousands of Australian businesses nationwide
- 5-star rated customer service backed by a price beat guarantee
Our Packaging Solutions
- Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
- Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
- Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
- Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.
Fast Australia-Wide Delivery
With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.
Committed to Quality & Sustainability
We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.
Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.
Shop With Confidence
Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au
Your Trusted Partner in Packaging Solutions
Written by the company
- Delivering Quality, Service, and Reliability – Every Time
- At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.
Price Beat & Satisfaction Guarantee
We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it.
Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase.
Our customers trust us for:
• ISO 9001 certified quality standards
• Fast nationwide shipping
• Friendly, responsive support
• Hassle-free replacements or credits when things go wrong
Shop with confidence — we’ve got your packaging needs covered.
Contact info
Unit 1, 9 Independent Way, 3023, Ravenhall, Australia
- 1300 234 235
- sales@pacificpackaging.com.au
- pacificpackaging.com.au
4.8
Excellent
2K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Easy Ordering, Disappointing Collection
Placing our order was quick and easy, and the staff were pleasant to deal with. Unfortunately, the collection experience let it down. We ordered 50 bags, but when we arrived they had not been packed or bundled together in any way. This made loading them into our vehicle unnecessarily difficult and time-consuming. For an order of this size, we expected it to be prepared for collection. We hope this is something that will be improved for future customers.
29 June 2026
Reply from Pacific Packaging Australia
Thank you for your feedback, Gayle.
We’re pleased to hear you found the ordering process quick and easy and that our team was pleasant to deal with. However, we’re sorry to hear the collection experience didn’t meet your expectations.
Your order was collected from our new Rockhampton warehouse, and while we’re still refining our processes as the team settles into the new site, we acknowledge that your order should have been prepared and ready for collection. Having 50 bags unbundled certainly wasn’t the experience we intended to provide.
We’ve shared your feedback with our Rockhampton team and are already working on improving our pickup procedures to ensure collection orders are packed and ready before customers arrive.
Thank you for taking the time to share your experience. Feedback like yours helps us improve, and we hope to provide you with a much smoother collection experience next time.
Quick Delivery
Simple check out. Quick delivery. Can’t vouch for quality of product yet but the garden bags look good.
6 July 2026
Reply from Pacific Packaging Australia
Thank you for your review, James!
We’re delighted to hear you found the checkout process simple and the delivery quick. We hope the garden bags perform just as well as your first impression suggests. They’re designed to be durable and practical for a wide range of gardening and landscaping tasks, and we’re confident they’ll serve you well. Thank you for choosing Pacific Packaging Australia. We appreciate your support and look forward to hearing how they perform for you.
It was easy to order the bags
It was easy to order the bags. They arrived so quickly. Just awesome to know I can make it happen almost as quick as thinking about it. Cheers guys.
6 July 2026
Reply from Pacific Packaging Australia
Thank you for your review, Sandra!
We’re delighted to hear you found the ordering process easy and that your bags arrived so quickly. We love your comment about being able to make it happen almost as quickly as thinking about it, that’s exactly the kind of experience we strive to deliver! Thank you for your kind words and for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again soon.
Lackluster performance all round
Nobody at front office desk for several minutes, told to walk around to the warehouse door, went to the warehouse door and waited several more minutes for someone to come out-almost a 10 minute wait time.
Email came through saying order was ready and waiting, when I got there he still had to go and pick the order.
30 June 2026
Reply from Pacific Packaging Australia
Thank you for your feedback. Matt.
We’re sorry to hear your collection experience didn’t meet your expectations. Having to wait for assistance at both the front office and warehouse, especially after receiving notification that your order was ready for collection, is not the level of service we aim to provide.
Our Rocklea warehouse is a relatively new site, and while we’re continuing to refine our pickup processes to make the experience as seamless as possible, we acknowledge that this is no excuse for the inconvenience you experienced.
Your comments have been shared with our warehouse and customer service teams so we can improve communication between order fulfilment and customer pickup. We genuinely appreciate you bringing this to our attention, as feedback like yours helps us improve the experience for all customers.
Thank you for your honest feedback, and we hope to have the opportunity to provide you with a much better experience next time.
Return Customer.
Return Customer.
I find it's always easy to navigate the web site and the goods arrive quickly.
1 July 2026
Reply from Pacific Packaging Australia
Thank you for your review, Macka!
We’re delighted to welcome you back as a returning customer. It’s great to hear you find our website easy to navigate and that your orders continue to arrive quickly. Providing a simple online shopping experience backed by fast, reliable delivery is exactly what we strive for. We truly appreciate your continued support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again soon.
Service excellent and reliable
Service delivering and reliability and great communication
1 July 2026
Reply from Pacific Packaging Australia
Thank you for your review, Grant!
We’re delighted to hear you were happy with our service, reliable delivery, and communication. Providing a dependable experience from the moment an order is placed through to delivery is something we take great pride in. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Always so prompt with delivery
30 June 2026
Reply from Pacific Packaging Australia
Thank you for your review, Wendy!
We’re delighted to hear you’ve consistently experienced prompt delivery. Providing fast, reliable service is something we work hard to deliver on every order, so it’s wonderful to know we’ve earned your continued trust. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again soon.
Great products & very fast delivery
Great products & very fast delivery. Thank you so much!
25 June 2026
Reply from Pacific Packaging Australia
Thank you for your review, Jai!
We’re delighted to hear you were happy with both our products and the fast delivery. Providing quality packaging solutions backed by quick, reliable service is what we strive for every day. Thank you for your kind words and for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Robert!
We’re pleased to hear you were happy with our competitive pricing and the quick delivery. We work hard to provide great value alongside fast, reliable service, so it’s wonderful to know we met your expectations. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
The quality of this product is really…
The quality of this product is really good and shipping is really quick ordered 1 day and arrive 2 days later
24 June 2026
Reply from Pacific Packaging Australia
Thank you for your review, Kevin!
We’re delighted to hear you were impressed with both the quality of the product and the speed of delivery. Receiving your order just two days after placing it is exactly the level of service we strive to provide. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Richard!
We’re delighted to hear you were very happy with both the prompt delivery and the service you received. Providing fast, reliable service and ensuring our customers have a great experience is something we take great pride in. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Mathew!
We’re delighted to hear you were happy with the fast shipping, tracking updates, and the quality of our products. We know how important it is to receive orders quickly and stay informed throughout the delivery process, so it’s great to know we delivered on both. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Have bought from them before and as…
Have bought from them before and as always; great service, easy to deal and a great product.
10 June 2026
Reply from Pacific Packaging Australia
Hi Colin, glad to hear you're happy with our bags. It's a pleasure to provide you with great service. Thanks for your very kind review.
Reply from Pacific Packaging Australia
Thank you for your review, Kate!
We’re delighted to hear you found the ordering process simple and that your order arrived quickly. Providing an easy online shopping experience combined with fast, reliable delivery is something we work hard to achieve. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Steve!
We’re delighted to hear you were happy with both our products and the service you received. Providing quality packaging solutions backed by reliable customer service is what we strive for every day. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Jay!
We’re delighted to hear you found the ordering process easy and were happy with the quick delivery. Providing a smooth customer experience from checkout through to delivery is something we work hard to achieve. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Time it takes to deliver
11 June 2026
Reply from Pacific Packaging Australia
Thank you for your review, John!
We’re delighted to hear you were impressed with the delivery time. We understand how important it is to receive orders promptly, and our team works hard to dispatch orders as quickly as possible. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Hi Justin, thanks for your feedback and kind review. It's great to hear how satisfied you are with the bags. Thanks again.
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