Novamar Insurance Group, Inc. Reviews 

479
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 126 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff is exceptionally knowledgeable, friendly, and incredibly patient when answering all kinds of detailed questions. People truly appreciate the prompt and efficient communication, noting that agents always respond quickly and handle requests smoothly without any hassle. Clients also note the personalized guidance provided when searching for the right policy, making complex choices exceptionally easy to understand. Reviewers consistently and highly value the competitive pricing, transparent explanations, and seamless support, expressing a strong desire to continue working with the team for future insurance needs.

What people talk about most

Staff

Reviewers express high satisfaction and appreciation for the staff, describing them as professional,... See more

Service

Customers report overwhelmingly positive experiences with service, highlighting helpful and efficient agents... See more

Response time

Consumers find response times to be prompt, efficient, and consistently reliable. Reviewers frequently... See more

Customer service

Clients share positive opinions on customer service, highlighting consistently prompt and professional... See more

Price

Customers consistently note positive experiences with price, highlighting great values and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Lindley and Novamar are the best marine insurance brokers. I used them for my 50' sailboat which I sailed internationally and for commercial policies on my boats in the US. Rob is an expert who cl... See more

Rated 5 out of 5 stars

We’ve been with Novamar since the start of our business, and it has consistently been a great experience. Working with Courtney, in particular, has always made the process smooth and efficient. Desp... See more

Rated 5 out of 5 stars

Everyone I’ve dealt with have always been very helpful and very prompt in responding to any questions or needs that I have. Teri Chamberlain and Ericka Loomis in particular have always been extremely... See more

Rated 5 out of 5 stars

The experience with Novamar getting my new boat purchase insured (as a new boat owner) was smooth and easy. They quickly and patiently answered all my newby questions. I actually chose to pay a little... See more


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Liability Insurance Company

Written by the company

At Novamar Insurance Group our yacht insurance specialists have decades of marine insurance and boating experience ready to serve you. With so many variations of types of boats and yachts as well as the jurisdictional challenges that come with them as they travel around the world, it is imperative that your yacht insurance agent have extensive boating knowledge to understand an individual client’s exposures and coverage needs. Our experience and reputation translates into excellent relationships with domestic and international underwriters which allows Novamar staff to provide the best yacht insurance solutions at the most competitive premiums. When insurance programs do not exist to adequately cover exposures, we create our own proprietary programs such as the Novamar Offshore Program. It was created to provide excellent coverage and premiums to those cruising their yachts in various areas around the world. Or our proprietary Mexican Vessel Liability Program with lower premiums and better coverage for people cruising in Mexican territorial waters. Whether cruising local waters or internationally, you receive the same expertise and friendly service from our Novamar staff and often at lower premiums.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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5.0

All reviews

(479)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service and support from Katrina

Katrina was amazing to work with throughout the entire process. I had a lot of questions and needed to make several changes to ensure the policy accurately reflected my new marine service business. She was always patient, responsive and willing to help. She secured a strong policy that meets the requirements of the local marinas where I plan to operate. I really appreciate all of her time and hard work and would highly recommend her to anyone looking for marine insurance.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Nate was wonderful to work with

Nate was wonderful to work with. He helped navigate a few different policy options and helped find one with the coverage we needed and for a great price! I look forward to working with them again in the future.

18 August 2026
Rated 5 out of 5 stars

Had great experience with Rob

Had great experience with Rob. He was very responsive and even worked around challenging time zones while we traveled to make our new policy happen. Explained the difference between quotes in real English and made us feel good about our choice.

8 August 2026
Rated 5 out of 5 stars

Katrina

Katrina, thank you for the prompt and professional help obtaining insurance on my 1980 Peterson 44 sailboat.

20 July 2026
Unprompted review

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