Simon at Leeds ncf living was absolutely brilliant. He was friendly, patient, knowledgeable and never once made us feel under pressure. He happily answered all of our questions and gave two rather n... See more
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Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Jack for Thurrock was very helpful. So happy with my bed
Yaz gave me good service thank you ,;) i look foward to my sofas thank u
Very happy with our new dining set delivered today. Many thanks to Liam at Uddingston for his help
Bought a complete King Size Bed package in NCF Hull
Steve was very welcoming as soon as we walked in and seemed very knowledgeable about the products on offer
Would highly recommend a visit to this store as many quality products at good prices
Andy at ncf Cardiff is very helpful and welcoming. Pleasure to walk around the shop and help suit our needs.
Andy at ncf Cardiff is very helpful and very knowledgeable.
Visited Derby store and spoke to Jess. Very helpful and walked out the store with what we wanted!!
Excellent!!
Khalid attended to us and swift and fast plus well explained
Norma was vey helpful from the moment we arrived helped with sizes and choosing out fabric great service
Jim bob was brilliant, diligent and attentive without being pushy.
I met Andy and he was very receptive and helpful in showing me around.
I like the ambience and the layout. All nice for viewing.
We could have more varieties. Options are closely related.
Visited the Uddingston shop and we were speaking to Csilla, who was really helpful, explained all the finance options, wrote down all measurements, even helped us find a way to dispose of our old sofas. Great customer service
My order (WROM2332) was delivered yesterday. The delivery team were very careful not to damage my floor when assembling the table and chairs and took away all the packaging. However, after assembling the table they spent in excess of 20 minutes under the table, making adjustment to the fittings, and even had a zoom call. They were not speaking in English so I did not know what they were actually saying, but it became apparent to me they did not realise it had a swivel mechanism to extend it. I twice tried to speak to them to point this out, the first time I was ignored and the second time I was shushed. When they eventually told me there was a problem I said it swivels and they were able to extend it. I then saw a mark on each of the extending sections which could not be removed with a damp cloth. Also the swivel mechanism is extremely stiff and the extensions do not line up properly - maybe because of the adjustments they had been making unnecessarily? They made a phone call and passed the phone to me, I noted the contact name was India Team. I explained the damage, they said someone would call me back and the men left. So I am left with a marked table that does not extend properly. They also took the instruction booklet with them so we have no information.
Great help from Sean in uddingston today when buying my couch. Showed me the finance available which helped me purchase

Reply from NCF LIVING
I purchased a bed from Csilla@ Uddingston. She was very nice and knowledgeable. A great experience so far

Reply from NCF LIVING
Bought our bed and mattress at the NCF living from Aaron in Paisley. He was super helpful and guided us through the process and made us feel very comfortable and confident with the purchase.

Reply from NCF LIVING
Aaron in Paisley provided great service, helped us get a good deal on a bed and mattress.

Reply from NCF LIVING
Darius delivered great service, even past store closure, and offered a great price too!

Reply from NCF LIVING
Darius at Perry Bar gave us excellent customer service and was very informative. Very impressed!

Reply from NCF LIVING
Dean at the Stoke store was excellent

Reply from NCF LIVING
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