Great customer journey from start to finish at Gateshead Metrocentre. Wasn’t harassed upon entering. Christina measured the store tables to confirm whether the chair dimensions worked with our table a... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 98% of negative reviews
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Matt at gateshead helped us pick a fantastic value recliner chair, we picked it up later in the day and Matt had cleaned the marks off and helped us load it into our van
MICHAEL EXCELLENT.
We visited NCF Living on two consecutive days before making our final decision, and the main reason we chose to buy our sofa from here was the excellent service we received from Michael at the Leeds store.
We had seen a very similar sofa that we liked at the shop next door, and it was even cheaper. However, Michael's outstanding customer service made all the difference. He was incredibly enthusiastic, friendly, knowledgeable, and genuinely eager to help without being pushy.
Michael took the time to answer all our questions, guide us through the options, and make us feel confident about our purchase. His positive attitude and willingness to go the extra mile gave us a much better overall experience than anywhere else we visited.
Customer service like this is hard to find these days, and it's the reason we chose to buy from NCF Living. A big thank you to Michael for making our sofa-buying experience such a pleasant one. Highly recommended! 😊
Popped into NCF to have a look at sofas. Chris at the London Road store in Glasgow was really helpful. He let us have a look around without pestering us which some salesmen can do and it puts you off.
We gave him an idea of what we were looking for. Had another look around and picked a sofa and a lovely comfy armchair. Delivery within 7-10 days sold it for us. Good prices, plenty to choose from. Great service.
Came back to see Sean in uddingston to buy my dads couch
I had a great shopping experience at NCF Uddingston with Neil. He was patient and didn’t hassle us while we shopped.
Matt at Gateshead was very helpful and gave me time to choose and decide without being pushy
Friendly and helpful staff but put no pressure pressure to purchase, buying was a given though with prices
Brendan in Paisley was very helpful , knowledgeable with great customer service .
Dave at the Milton Keynes store was very patient and understanding with our specific needs. Highlighting products that would work for a wheelchair user but giving us time and space to ensure the product was right for us.
Dave at the MK store was brilliant with us. Gave us great guidance and information. The products on offer were also amazing and very competitively priced compared to other similar stores.
Not really one to write reviews but couldn’t not mention this experience. Really lovely experience at NCF Living in Warrington, especially thanks to Abbey. I’m quite particular about the aesthetic I’m trying to create in my home, so I had lots of questions and specific things I was looking for. Abbey was incredibly helpful, patient and knowledgeable, and took the time to answer everything I asked without making me feel like I was being difficult!
She really listened to what I wanted and helped me feel confident in my choices. It’s made the whole process much easier and more enjoyable. Thank you, Abbey, for being so helpful and understanding!
William in Paisley made the sale easy and quick.
Grant was great we got a sofa and bed sorted for our new home!
Shannon was amazing and very friendly and professional would like in store promotions like online . 100% would recommend NCF
Went in today to the Stockton store and dealt with Sarah who was great and got us exactly what we were after.
Andy at Gateshead was great with our purchase
Bruce at Glasgow
Very welcoming when entering the shop
Patient and listened to what I was looking for
Explained all prices thoroughly etc
Answered all questions confidently
Polite
No pressure to buy
Had a lovely experience at NCF living, Liam at Leeds was very helpful in helping us decide our sofa, giving us all the options and answering all questions we had about our purchase.
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