NCF LIVING Reviews 

I couldn’t be happier with the service I received from Shaun. From the moment we arrived, he was extremely friendly, professional and knowledgeable. He took the time to listen to what we were looking for, explained everything clearly and made the whole experience really easy and enjoyable.

Thank you, Shaun, for making the whole experience so positive.

Abbey at Warrington , lovely girl great customer service would highly recommend really great service.

Abbey at Warrington was wonderful, very friendly and professional would highly recommend, thank you Abbey .

Abbie at Warrington was great & answered all of our questions. Helped us massively buying a sofa for our first house

Abbey was a great help from start to finish and helped us with all our queries! Great service and would recommend highly!

Went into the shop in edinburgh and Morna was super helpful, great at answering questions!

Hareema at bradford amazing customer servise

Nesrin from rugby store was really friendly and helpful! We were glad to buy a sofa from her!

Great service. Very informative. No pressure.

Staff in store at Cribs Causeway, Bristol good but their customer service is horrendous. If you have a problem with delivery or order, they say to email them or call - never replied to emails and takes 30+ minutes to get through on the phone and then the staff are rude and very unhelpful

Good service and great product. Bradley and Neil where a great help

Great service and delt with David at MK, helpful and superb

Came in looking for a sofa. David at derby helped and gave the best advice. walking away with a lovely sofa definitely recommend

Dont use this company. We ordered a right hand chase sofa at the start of September. The order details came through after couple of days later, which was fine. It showed a left hand chase being dispatched. It took 10 days to respond to confirm if the sofa we had ordered was being delivered. Despite a yes confirmation. The wrong sofa came. No response, no reply. Good luck ringing. No one ever answers the call. Email replies take days and are single stence replies. You have been warned. My order number is 16401. Let's see how they reply.

Dean at stoke was polite welcoming and easy going made me feel comfortable round the store highly recommend for advice

Richard@NCF Edinburgh
Great service

Visited Edinburghs NCF and was helped by Richard who was very helpful in the purchase of my new sofa .

Very good service with full explanations in a very friendly manner.

I made an order on the 9th September at digbeth store NCF. At the time when I made the order the worker guaranteed me I will receive my order within 7-10 working days, I still haven’t received no order. I went back to the store to get more information they didn’t help me at all they told me I need to contact the delivery team my self which they can’t do it for costumer so I contacted the delivery team furdeco they said they didn’t receive any parcel from ncf. I recalled ncf they keep telling me different story, the lady who I spoke to she said you need to wait I can’t give your money back then I asked her if I don’t receive my order at all what’s going to happen will I receive my money back she answered with no you can’t have your money ! She was so rude is this the type of workers you have they don’t know how to treat costumers. Ncf is a fraud company! you cannot say you can’t give my money back without not giving me the sofa !!! Never trust this company I should have read all the reviews before I made payments to this company. Lastly the head office never answers the phone calls at all the amount of times I’ve been calling me after waiting on the phone over an I got through to this lady who was rude and disrespectful and hanged up on me. I just want you to know NCF you cannot keep my money like this I will be taking action if I don’t receive my sofa within the next few days I want my full refund back I will take legal action if I need to as it’s my money you cannot say I can’t have my money I have your staff recorded for proof !

Great service from abbey. Super friendly