Very pleasant experience and didn't feel pressured or pushed into anything by the sales team when we arrived, they just said they were there if we liked anything and wanted any advice. This was very r... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company

- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
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Contact info
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
Asks customers to review
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Replied to 97% of negative reviews
Typically replies within 48 hours
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Jason at Sealand store was amazing
Jason at Sealand store was amazing, excellent customer service, we arrived at store just b fore closing, we weren't rushed to make a decision.
Nas @ Leeds
Nas @ Leeds. Brilliant service, we got exactly what we wanted! Also great hot chocolate for while sat & paid!
Charles @ Preston
Charles @ Preston
Served us today he answered all the questions we asked of him the furniture suits our needs at our age high backed settee good and firm all round product, will use this company again.
Very nice experience Chelsea was very…
Very nice experience Chelsea was very helpful , professional and friendly
Farah from Rugby was amazing and helped…
Farah from Rugby was amazing and helped us complete a great sale.
Andy at not Cardiff was really helpful…
Andy at not Cardiff was really helpful and friendly advised.
Bed sale
From entering the shop salesman straight on it have a look round at your leisure. Then guided us then explained simply and straight forward and went out of his way to put things towards and most helpful polite and Curtis salesman was Arfan
Fantastic
Great prices, great quality. Fantastic customer service from Jimbob
Great experience in store with Saad at…
Great experience in store with Saad at the Preston store. He was really friendly and welcoming, easy to chat to, and there was absolutely no pressure at all. Found the table we’ve been looking for! Thank you for all your help!
Was in the Swansea store looking for…stools
Was in the Swansea store looking for stools for a breakfast bar, spoke with Jon who was knowledgeable and genuinely not pushy. Top man but unfortunately did not have what the wife had in mind.
New sofa
Richard in Edinburgh store was very knowledgeable and helpful. He let us know all the information needed. Was chatting and caring.
Steve at hull was very polite and very…
Steve at hull was very polite and very approachable, brilliant sales man and provided all the information we needed , would definitely recommend 👍🏻
Steve at hull was a brilliant sales…
Steve at hull was a brilliant sales man, he provided a lovely and friendly service for first time buyers 10/10 would recommend :)
Sue helps us very well during our visit…
Sue helps us very well during our visit in store she is very helpful and good nature person
Simmy 10/10
We’ve made two visits to the store, and dealt with Simmy both times. All I can say is- thank god, he was absolutely quality. There was nothing he didn’t know when we had so many questions, he was fantastic. Made us feel at ease, just his character stood out massively as he helped us along the way. My mam even cuddled him on the way out as we were that pleased with our purchase, but especially his customer service. 10/10
Raj from Thurrock served us
Raj from Thurrock served us. Bought sofas on same day. Great service thank you.
Great Sofas with Help from Leanne…
Great Sofas with Help from Leanne Brilliant Service
Lovely big showroom
Lovely big showroom, warm, comfortable and inviting. No hassles or pushiness from salespeople. Brendan full of knowledge and and made you feel at ease straight away. The hot drinks were a bonus! Brendan went above and beyond to help. Great service would highly recommend! Will be back again in future!
Thank you to Brendan in Paisley and the team.
Quick and easy
Nesrin from Rugby store was very professional and the service was very prompt throughout the purchase.
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