We had a fantastic experience thanks to Saad's brilliant service. He was incredibly helpful, genuinely funny, and made us feel welcomed from the moment we arrived. Everything was handled efficiently a... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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My first time buying a sofa for my new home and honestly the experience was wonderful. Hareema was a delight and welcomed me by showing me endless options in the Bradford store. Thank you
Great customer service from Chris at the merry hill store, very knowledgeable about the products, service with a smile and patience no pushy sales tactics which is always a win when in stores like this. Will definitely be returning in the future.
Very happy with my purchase and staff is so kind and helpful for us. Recommend from buying here a lot.
Thank you Usman for your help your where very helpful in helping us purchase the right piece for our home. You gave us the best payment plan
Usman was very helpful and helped us select the right sofa for our house he helped us process and explained everything wisely. Thank you Usman
Massive thanks to Mark at Manchester for his help in picking our new sofa. Excellent service, quick and easy. Answered all our questions at put us at ease.
The prices are great, especially when there’s a warranty to cover everything.
Mark @ Manchester was excellent. Very knowledgeable and helpful and we bought a dream sofa from him
Thank you Mark!
Andy@ncfcardiff was very excellent and helpful.
Excellent and knowledgeable. Brendan in Paisley.
Had fantastic flawless experience with a young lad that goes by the name of calum. He wad very helpful during the whole process and had very good knowledge, and no problem was to small.
The staff at the milton keynes branch are really good and supportive especially David at Milton Keynes store
We arrived at your preston store and met a lovely gentleman Arfan with a warm and happy smile
He gave us all the option on sofa dining set and bed and we left with everything we needed for our new home . Arfan is a credit to your company
Hugh in Paisley. Good customer service was great and every questions asked was answered and detailed.
Good customer service, great conversationalist, patient and friendly 👍
i originally left a 5 star review due to the amazing man we dealt with when buying our sofa, the store compeltly lies about delievery dates so please do not trust this! it feels like they only told us these dates to tell us what we wanted to hear and since then there’s nothing nobody can do. Really sad as it’s a lovely store but no one can help us now we’ve already spent the money. sofa was meant to be delivered between 7-9 weeks and by the looks of it it will be between 9-11 weeks and no one wants to know us. really sad
Bradley at uddingston.
A very pleasant helpful and patient young man.
From walking through the door, jimbob at the Leeds store, made the whole experience informative and a joy
khalid is a wonderful human being and has very good dress sense,the couches are comfy and all round is a good welcoming vibe
Helped us find the perfect couch,khalid really good service at the Bradford store really nice staff great experience would recommend
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