Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted . We got great advice when choosing our doors , they had the newest specificatio... See more
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Review summary
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What a great company. I ordered from the Abercarn branch but Cardiff were also very helpful). Phone answered by a super friendly and efficient person - ( whatca joy not to have a horrible automate... See more
Company replied
Was trying to buy shower panels. Was given the runaround from everyone online and instore until I found National Plastics. Called their head office in Tamworth and spoke to a very friendly and very h... See more
Company replied
The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really... See more
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Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Home Improvement Store
- PVC Windows Supplier
- Roofing Supply Store
About National Plastics
Written by the company
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contact info
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, United Kingdom
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4.5
Excellent
2K reviews
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Replied to 100% of negative reviews
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Ordered three sheets of wet wall
Ordered three sheets of wet wall, not sure who does the deliveries or if they were even to blame. Not one panel was undamaged on arrival. The sheets had been strapped down at some point and the straps had crushed the edges and snapped off four 2inch long symmetrical marks on one of the sheets, a crack and boot prints over another, and another with not a single corner still square or edge undamaged. The emails and website even make it clear they expect damage, they enforce it must be checked within x hours, don't sign for it unless checked etc. Yet they do F'all to package it properly for shipment. This is not the couriers fault. DO NOT BUY FROM THESE GUYS IF YOU NEED FULL UNDAMAGED SHEETS!.. I genuinely got what I needed from the sheets by 4mm, by working around the damage. I got lucky.
21 August 2026
Unfortunately a shower tray was…
Unfortunately a shower tray was defective (bulge in the surface). But giving 4 stars because as soon as I contacted them (with photographoc evidence) a replacement was dispatched the next day. Every email to customer service (sent out of hours) was responded to before 10AM the next day
14 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Great service. Quick delivery and the goods arrived in perfect condition thus allowing timely completion of my project.
20 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy ordering
Easy ordering, delivery as advised before ordering and the guttering I ordered was exactly what I hoped for!
17 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Good quality and fast delivery!
23 January 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Not a company I would recommend to give…
Not a company I would recommend to give your money too, honestly....
I placed an order on the 29/7/26 and cancelled it by email on the 31/7/26 along with requesting a refund.
I requested an update on the 4/8/26 regarding my refund after receiving no previous response to my last email.
The company tried to deliver the previously cancelled order on the 5/8/26 which I refused.
I've emailed on the 5th and 10th August for an update regarding my refund and I'm still yet to receive a response (18th August)
I've also tried ringing them on multiple occasions and they never answer the phone, an automated response just informs you to email them.
This is a company I wouldn't ever use again.
I'm now passing this refund issue on to my credit card company to deal with.
18 August 2026
Reply from National Plastics
Good morning,
I am really sorry you haven't had a refund. I have searched our records and can see your email trigger our security as a suspicious message. I had tried to call as did the delivery branch when the order was refused.
I will get this sorted today for you.
Regards
Customer Services
Order short, not for the first time.
Ordered 38 brown ogee gutter brackets ( along with many other items ) only 35 were delivered, luckily I over ordered, as it’s too much hassle to get them replaced, this is not the first time an order has been short.
Why on earth local depots don’t stock these items or at the very least be able to order them for you is beyond me.
14 August 2026
Reply from National Plastics
Good morning,
I am so sorry. I will make the branch manager aware to make sure this doesn't happen again. I have in the meantime refunded you for the missing brackets.
Regards
Customer Services
good looking quality panels at a…
good looking quality panels at a reasonable price.
Most importantly, it is refreshing to see a manufacturer and supplier actually pack the product properly to avoid any damage in transit. Hopefully they will be long lasting when installed
14 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Sample wasn’t what was requested
Sample wasn’t what was requested
If you could send me the black and white marble sample pls
13 August 2026
Reply from National Plastics
Good morning,
I am really sorry. Would you like me to ask the warehouse to send the correct sample out to you. Again my apologies I was not aware.
Best Regards
Customer Services
Great Service & Price
As an installer used national plastics before for shower panels, great service & price
29 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service 5stars
12 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Fast delivery and delivered with care
Fast delivery and delivered with care. Great service thankyou
11 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy ordering process
Easy ordering process.
Got an order confirmation email but no dispatch notification.
Delivery driver was very accommodating though.
10 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Driver very helpful
4 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Everything went well with the ordering…
Everything went well with the ordering and delivery of the product- but the advice i received from Dave Osbourne technical director at Swish was excellent!
7 August 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service,great quality
Great service,great quality, great price & fast delivery. Highly recommend.
Many thanks.
John.
31 July 2026
Reply from National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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