Murphy Furniture Reviews 

493
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the incredibly friendly and knowledgeable staff members who make choosing furniture and placing custom orders an absolute pleasure from start to finish. Furthermore, customers deeply appreciate the prompt delivery service, noting that delivery teams are consistently polite, professional, and very careful when handling purchases. Some reviewers were not happy with delivery communication or experienced frustrating scheduling delays when waiting for their items to arrive at home. A few consumers also mentioned receiving damaged items or faulty products that required lengthy and stressful replacement processes to finally resolve.

What people talk about most

Delivery service

Consumers express great satisfaction with the delivery service, often highlighting the fast shipping times... See more

Product

Customers had positive experiences with product quality, frequently praising items such as beds, wardrobes,... See more

Staff

Customers consistently note positive experiences with staff, praising the friendly, helpful, and professional... See more

Order

Clients share positive opinions on order, highlighting how easy the process is both online and in-store.... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction from start to finish.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied

Rated 5 out of 5 stars

Delivery was quick. Assembley of sofa was easy to do. Quality of material on sofa is good especially with cats. Sofa is comfortable sitting for long periods and extra room for guests.

Company replied


Company details

  1. #15 of 24 best companies in Furniture Store
  2. #6 of 10 best companies in Bedroom Furniture Store
  3. #7 of 11 best companies in Garden Furniture Shop
  4. #4 of 4 best companies in Living Room Furniture Store
  5. #4 of 4 best companies in Office Furniture Store
  6. #2 of 2 best companies in Outlet Store

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

493 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(493)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were great from.minute went look…

They were great from.minute went look online we bought bed youes we so happy it delivery guys were so nice would definitely we getting more furniture Wendy and barry

22 July 2026
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Reply from Murphy Furniture

Hi Wendy, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very helpful

Very helpful
Got the armchair set up and tidied up after themselves

21 July 2026
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Reply from Murphy Furniture

Hi Anne, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service..very happy with my purchase.

21 July 2026
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Reply from Murphy Furniture

Hi Anne, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars
Murphy Furniture logo

Reply from Murphy Furniture

Hi Charles we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great Irish company

Great Irish company
Staff very helpful and the delivery team were excellent,great communication regarding delivery times

17 July 2026
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Reply from Murphy Furniture

Hi Robert, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

I made 2 recent purchases of bed frames…

I made 2 recent purchases of bed frames from Murphy Furniture. Both arrived very quickly and I was delighted with both beds . Good value and would definitely recommend

14 July 2026
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Reply from Murphy Furniture

Hi Teresa, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

There was a great selection of sofas to…

There was a great selection of sofas to choose from. The staff were most friendly and helpful.

11 June 2026
Unprompted review
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Reply from Murphy Furniture

Hi Bernadette we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. Assembley of sofa was easy to do. Quality of material on sofa is good especially with cats. Sofa is comfortable sitting for long periods and extra room for guests.

15 June 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Top quality service

11 June 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Ronan, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

We bought a sofabed recently and the…

We bought a sofabed recently and the choice and advice we had from the staff made the process very easy. We got quality and value. The delivery process was very good too.

16 July 2026
Unprompted review
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Reply from Murphy Furniture

Hi Stephen, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent delivery service and help…

Excellent delivery service and help provided by Paul and Bernard.

22 July 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Peter, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 3 out of 5 stars

Easy to order but...

Easy to order, contact received when in warehouse, collection was fine. When I ordered this piece of furniture online, for click and collect, it stated that it was in stock. The reality was that it wasnt available for collection until 14 days later, when we had gone on holiday. This could be construed as being misleading at time of purchase, and should have been made clearer.

23 June 2026
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Reply from Murphy Furniture

Hi John, thank you for taking the time to share your feedback with us.
We’re glad to hear that our warehouse communication and the collection process went smoothly, but we sincerely apologize for the delay you experienced. We’ve shared your feedback with our web design team to streamline how collection estimates are presented online.
Thank you again for your review.

Rated 4 out of 5 stars

Staff very helpful 👍

Staff very helpful 👍

23 June 2026
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Reply from Murphy Furniture

Hi Angela, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Quality products

Quality products, quick and transparent delivery, perfect level of customer engagement. Fully recommend.

14 June 2026
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Reply from Murphy Furniture

Hi Tom, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Good connection with staff

Good connection with staff. I collected my wardrobe and it was ready and loaded no problem

13 April 2026
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Reply from Murphy Furniture

Hi Tom, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very pleased with our Murphy Furniture experience

We ordered a number of pieces from Murphy Furniture in February and May 2026. We are extremely satisfied with the furniture and with the customer service, from store to delivery. Our salesman at the Wexford store was very thorough and helpful, making sure the order was exactly right.

All pieces are of excellent quality and workmanship, and match our existing furniture. We really like the modern look of the light oak Carrington kitchen table/chairs, Astoria sideboard and corner cupboard and Kilkenny bookcases.

After buying the kitchen table in February, we foolishly ordered furniture from Amazon. They kept delaying the delivery and finally cancelled the order. At that point, we returned to Murphy Furniture and found all we needed, with near-immediate delivery guaranteed. We learned our lesson, buy Irish and buy locally!

Again, we are very pleased with all the furniture, and with the sales/service. We will do all future furniture shopping at Murphy Furniture!

18 May 2026
Unprompted review
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Reply from Murphy Furniture

Hi Dave, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 4 out of 5 stars

The staff were lovely and really…

The staff were lovely and really helpful loved my choice of beds but not sofa thats why one star lost its very uncomfortable i was moving very quickly so i went seen a different sofa but then practically wouldn’t of worked with children alot cushions so i changed it to one in my price range but could only see it online they didn’t have it in the shop im after giving it a good few weeks thinking it would be okay but its not comfy at all i like colour but i don't even bother sitting in my living room very rarely as its very uncomfortable to sit on sorry i rushed into buying the hampton sofa set looks completely different online its very small to sit on not one bit comfy

21 April 2026
Unprompted review
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Reply from Murphy Furniture

Hi Sarah thank you so much for the lovely feedback about our staff and for your bed purchase! We are so glad to hear the team took good care of you. However, we're really sorry to hear that the Hampton sofa hasn't worked out and that it’s not proving comfortable for you. We completely understand how disappointing that is, especially with a busy family. We want you to love your living room, so please feel free to reach out to our customer service team on 086 796 1359 We’d love to see if there's an alternative solution or a different model we can help you find that fits the family perfectly.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Shop floor staff and delivery guys were brilliant. Would highly recommend.

12 June 2026
Unprompted review
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Reply from Murphy Furniture

Hi Gary, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Furniture delivery …

We ordered some beds and we just got great customer service. We were kept informed of when the delivery was due and the delivery drivers were so nice and helpful. All round a very positive experience.

14 May 2026
Unprompted review
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Reply from Murphy Furniture

Hi Yvonne, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great Product

Very friendly staff and great customer service would highly recommend . Very happy with my purchase and overall online shopping experience

8 May 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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