Murphy Furniture Reviews 

505
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery teams for being exceptionally prompt, professional, and courteous while handling heavy furniture with great care. Shoppers also mention that the purchased items are extremely comfortable, stylishly designed, and built with remarkable overall quality. People appreciate the helpful store personnel and efficient online shopping process. Some reviewers were not happy with delivery communication and experienced frustrating delays before finally receiving their goods. A few consumers noted that packaging issues, missing assembly guidance, and a lack of clear tracking information made coordination somewhat difficult.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrived quickly and on... See more

Product

Customers express great satisfaction with the product, highlighting excellent quality, comfort, and ease of... See more

Quality

Clients share positive opinions on quality, frequently praising the comfortable seating, sturdy materials,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service . Had a problem with trapped nerves in my neck . Spoke to Iris in online sales . She recommended some high back sofas that she thought would work . Looked up online picked one that suite... See more

Company replied

Rated 5 out of 5 stars

Ordered 2 beautiful mirrors at fantastic prices, they were delivered a couple of days later and I was of advised of the delivery time and they arrived on schedule to Dundalk on Monday morning, 2 love... See more

Company replied

Rated 5 out of 5 stars

From the 1st day I went in to the Carlow store, to ordering on line, to delivery today, my experience with Murphy Furniture has been great. I would like to mention great service given by Peter and J... See more

Company replied

Rated 5 out of 5 stars

We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the wareh... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bedroom Furniture Store
  4. Garden Furniture Shop
  5. Living Room Furniture Store
  6. Office Furniture Store
  7. Outlet Store

Written by the company

Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

505 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(505)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company delivers excellent service…

This company delivers excellent service to customers. Was in Carlow store recently looking for a floor lamp and rug. Staff there ordered the goods for me on line, had them delivered to store and rang me when they came in. Very helpful staff.

13 September 2026
Unprompted review
Rated 5 out of 5 stars

Ordered my new kitchen chairs with…

Ordered my new kitchen chairs with Murphy’s furniture and was very happy with the service,the items and the delivery.No hassle whatsoever.Will definitely be ordering again 😊

23 September 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Lisa, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 4 out of 5 stars

Nice quality furniture

Nice quality furniture. A bit slow to deliver.

24 September 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Brian, Thank you so much for sharing your thoughts! It’s wonderful to know you’re pleased with the quality of your furniture. We’re sorry that shipping took longer than expected—we know waiting for new items can be frustrating, and we’re working hard to improve our delivery speeds. Thank you for your patience and support!

Rated 5 out of 5 stars

Lovely tub chairs

Lovely tub chairs, exactly as imagined.
Fast delivery by very nice and helpful
Men.

23 September 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Elizabeth, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Friendly couple of lads in store and…

Friendly couple of lads in store and great email communication from day of order until collection when ready. Chair is exactly as described, very easy to assemble and excellent value

20 September 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Raeoni, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 1 out of 5 stars

I had terrible customer service

I had terrible customer service , no answer
saying in stock in carlow but not able to tell me when to be delivered for 3 weeks. I would not come back again.

17 September 2026
Murphy Furniture logo

Reply from Murphy Furniture

Thank you for your feedback. We take communication very seriously and always aim to keep our customers fully informed. Having investigated this with our customer care team, our records indicate that a staff member contacted you on two separate occasions—first to confirm when the product would arrive at our warehouse, and secondly over the phone to arrange your specific delivery date.
We apologise if there was any misunderstanding during those calls. If you need us to reconfirm your scheduled delivery details, please reach out to us at 086 796 1359 and we will gladly assist you.

Rated 5 out of 5 stars

Staff are very helpful.

Staff are very helpful.

13 September 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Jill, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great customer service in Murphy…

Great customer service in Murphy Furniture shop in their Tallaght store. Sales lady was so nice and was able to give us all the information we needed to choose a new mattress. Even the delivery section was able to prioritize our delivery on the day as we were unexpectedly travelling away that day. The delivery men were courteous and efficient. We would have no hesitation in recommending Murphy Furniture Tallaght.

9 September 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Bernadette, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Friendly Service

Delivery drivers were perfect gentlemen.

21 August 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Sharon, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent service

1 September 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Martin, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Delighted with the quality of the items…

Delighted with the quality of the items I purchased. Arrived safely in good packaging & easy to follow instructions that I managed to put the bed frame together by myself. The mattress is so comfortable. 10/10

19 August 2026
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Reply from Murphy Furniture

Hi Dee, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

They were great from.minute went look…

They were great from.minute went look online we bought bed youes we so happy it delivery guys were so nice would definitely we getting more furniture Wendy and barry

22 July 2026
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Reply from Murphy Furniture

Hi Wendy, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Very helpful

Very helpful
Got the armchair set up and tidied up after themselves

21 July 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Anne, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service..very happy with my purchase.

21 July 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Anne, we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars
Murphy Furniture logo

Reply from Murphy Furniture

Hi Charles we are delighted to hear you had such a positive experience shopping , with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Great Irish company

Great Irish company
Staff very helpful and the delivery team were excellent,great communication regarding delivery times

17 July 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Robert, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

I made 2 recent purchases of bed frames…

I made 2 recent purchases of bed frames from Murphy Furniture. Both arrived very quickly and I was delighted with both beds . Good value and would definitely recommend

14 July 2026
Murphy Furniture logo

Reply from Murphy Furniture

Hi Teresa, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

There was a great selection of sofas to…

There was a great selection of sofas to choose from. The staff were most friendly and helpful.

11 June 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Bernadette we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. Assembley of sofa was easy to do. Quality of material on sofa is good especially with cats. Sofa is comfortable sitting for long periods and extra room for guests.

15 June 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

Rated 5 out of 5 stars

Top quality service

11 June 2026
Unprompted review
Murphy Furniture logo

Reply from Murphy Furniture

Hi Ronan, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture

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