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Rated 5 out of 5 stars

I have managed to complete many transactions and am very thankful for their decent services. At the moment, my exchanges are successfully completed. I need these services on a daily basis. I am ready... See more

Company replied

Rated 5 out of 5 stars

Everything is simple and clear. I changed around $10k on this exchanger. Several times there were problems with the possibility of transfer on my part, once I had to prove that I transferred money w... See more

Company replied

Rated 1 out of 5 stars

I sent 27.715 LTC to them, but they blocked the transaction and have not returned the funds for 13 days. There is no defined timeframe for the refund, meaning the waiting period could be indefin... See more

Company replied

Rated 5 out of 5 stars

Good service works really well. Exchange went through without any issues. ID Order 12195699 and ID Order 12195715

Company replied

Company details

  1. Currency Exchange Service

Written by the company

Welcome to MINE.exchange – a trusted platform for secure, swift, cost-effective e-currency exchanges. We are certified partners of Perfect Money, and also we handle popular cryptocurrencies like BTC, ETH, LTC, DOGE, USDT, etc. Since 2016, our primary focus has been providing a safe and high-quality exchange operations. We processing over 5,000 orders daily and proud of our 60,000+ positive reviews on BestChange. Our clients are not just numbers but our most valued assets. We can always assist you 24/7. Welcome to MINE.exchange - everything is changing for the better!


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

I was saved

I was saved, and my lost funds were recovered, all thanks to Zent ri Coup s.

5 January 2026
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

This review does not relate to our company in any way.
Please delete it.

Rated 5 out of 5 stars

Amazing!!!

4 September 2025
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

Please accept our sincere thanks for such kind and warm words to us.

Always at your service, Mine.exchange team!

Rated 5 out of 5 stars

Best ❤️

Best ❤️
Good Experience

20 April 2025
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

Thank you very much for choosing our service. Please contact us, we are always waiting for you!

Mine.exchange team.

Rated 3 out of 5 stars

Please complete my order

Please complete my order
ID Order 12201953

18 December 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

Good day, your application is executed automatically, if you have any questions, the technical support chat is always available for you

Rated 1 out of 5 stars

No money for almost two weeks

I sent 27.715 LTC to them, but they blocked the transaction and have not returned the funds for 13 days. There is no defined timeframe for the refund, meaning the waiting period could be indefinite. On a similar platform, I came across a complaint from a client who had been waiting for over six months, and there are many such reviews. A significant number of them are left unresolved, meaning it remains unclear whether the funds were ever returned. Personally, I no longer expect a refund.

I strongly advise against using this exchanger, as I consider it dishonest toward its clients. Additionally, the so-called Terms of Service (TOS) are structured in such a way that clients have no real rights, and the exchanger is not obligated to return the funds, even after receiving them from the client.

It is important to note that mine.exchange essentially acts as an intermediary between the client and 3rd party exchangers. However, in cases of transaction freeze, the other "exchanger" does not inform mine.exchange about the timelines for reviewing the request to unfreeze the funds. Mine.exchange has no leverage or even apparent interest in accelerating the process. When clients express dissatisfaction, the support team responds with emojis in the chat.

There is much more to be said, but the most crucial points have been addressed above. I do not recommend this exchanger. It borders on classic scam scheme.

27 November 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

You have been made aware of what has happened to your application and have been in contact with you every day. In the end, as we told you, your application was unblocked and fulfilled.
We are sorry you are in this situation, but you have been made aware of the AML rules.

Rated 5 out of 5 stars

Good service works really well

Good service works really well. Exchange went through without any issues.

ID Order 12195699
and
ID Order 12195715

21 November 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

thank you for sharing your positive experience of co-operation with us.

Everything changes for the better with us!
MINE.exchange team

Rated 5 out of 5 stars

Using it for many years

Using it for many years, always great service!

15 October 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

Thank you for taking the time to rate us and write a review.

Always yours, Mine.exchange team!

Rated 5 out of 5 stars

Thank you so much fast delivery

Thank you so much fast delivery

Trusted shop

12 October 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

thank you for your positive feedback on our service.

Everything changes for the better with us!
MINE.exchange team

Rated 1 out of 5 stars

Sُcam webiste.

Sُcam webiste.
This site is a thief and has taken my wallet and is asking me for proof.
If you don't need a certificate at all.

14 September 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

Good afternoon. This review does not correspond to the truth, we do not have access to customers' wallets and do not engage in such actions.

Rated 5 out of 5 stars

On live chat with the support center

I have managed to complete many transactions and am very thankful for their decent services. At the moment, my exchanges are successfully completed. I need these services on a daily basis. I am ready for any KYC and documentation; you can conduct full interviews about my transactions at any time. My humble request is to please allow us to continue using the services freely. I hope that if any issue arises, they will cooperate with me and not impose restrictions.

11 August 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

thank you for using our service to make an exchange.

Everything changes for the better with us!
MINE.exchange team

Rated 1 out of 5 stars

Down

Terrible service, they froze the money for a day and refuse to return it!

3 August 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

We are very sorry that you had such a situation, but the site contains the rules of AML. We are forced to follow them and transactions that violate these provisions will be blocked and transferred for return after KYC verification.

Rated 5 out of 5 stars

Super service

Super service. Use it last 3 months.
Fast and reliable. Well done!

11 May 2024
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

We appreciate you taking the time to share your impressions with our users.

Sincerely yours, Miners.

Rated 5 out of 5 stars

An exchanger that I can recommend.

Everything is simple and clear. I changed around $10k on this exchanger. Several times there were problems with the possibility of transfer on my part, once I had to prove that I transferred money with a receipt, but support always helped.

Definitely recommend. And you also have a discount accruing on your account depending on the amount of funds transferred. A small thing, but nice.

25 December 2023
Unprompted review
MINE.exchange logo

Reply from MINE.exchange

Thank you for the great review, we really appreciate it.

All the best to you, your team of Miners!

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