Casoola Reviews 

86
TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Scammer site fraudsters 440 euro woon from 21 juin I made request withdrawal and till now they don't pay is not big money but I don't know what happened with people's woon more than this

Rated 1 out of 5 stars

I have never experienced an RTP as bad as on Casoola casino. In my experience, this HAS to be a scam.

Rated 5 out of 5 stars

Annie designed our Web page for drain survey/maintenance, I was very limited at first to what I could add. Annie from manuka web design got cracking and created the first draft then from there the... See more

Rated 5 out of 5 stars

I asked Annie to go over my website and help me with editing it. I also asked for editing and changes to some text. Being a web designer myself, and working on my own website, I needed objectiv... See more

Company details

  1. Website Designer
  2. Business Administration Service
  3. Business to Business Service
  4. Web designer

Written by the company

Casoola Casino launched in 2026 bringing extraordinary choice to the online gaming world. Casoola casino offers welcome bonus for new players: 100% up to €500 + 200 Free Spins. Deposit at least €30 and get 100% up €500 and 200FS.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(86)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are scammers and if you try to…

They are scammers and if you try to delete your account they send you to a false email address.. they take your money off of wins and you can't withdraw more than 500eu.. top 3 worst online casinos in the world if not #1.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Don't sign up they are scammers..

Don't sign up they are scammers... they steal your money. I won over 300 euros and they only gave me 50 euro.. They scam and steal 7 and don't operate like any other live casino. Best is to avoid at all costs.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam site I asked them self-exclusion…

Scam site I asked them self-exclusion for 5 years I sent more than 1000 requests no response losing more than $14000 fully controlled unfair games guys never join in this site they’re scammer🖕🏿🖕🏿🖕🏿

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Casoola has good support

Casoola has good support. My experience with them is good. Game choice is standard - no big surprizes - all games are here.
For me most important with any platform is withdrawals - with casoola no issues with that.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this company!!!

My experience with Casoola has been very disappointing. I submitted a withdrawal request 15 days ago, and I still have not received my money. Every time I contact customer support, I receive the same response: that my withdrawal request is still being processed. No clear explanation or estimated completion date has been provided.
Waiting over two weeks for a withdrawal is unacceptable. I expected a much higher level of professionalism, transparency, and customer service. I hope this issue is resolved as soon as possible and that the company improves the way it handles customer withdrawals and support.

If you're posting this on a public review site like Trustpilot or Google Reviews, I can also make it firmer while keeping it factual and professional.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Scammer site fraudsters

Scammer site fraudsters
440 euro woon from 21 juin I made request withdrawal and till now they don't pay is not big money but I don't know what happened with people's woon more than this

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Casoola casino feels fresh

Casoola casino feels fresh, modern and easy to navigate from the first visit. The lobby is well organized, with plenty of slots and live casino games.
But the most important for me are the withdrawals. No issues with that. Works well.
The bonus offers add extra value and the overall experience feels professional stylish and enjoyable.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

I have positive experience with this…

I have positive experience with this platform. Live game selection is good and is provided by well know firms like evolution. There is small selection of crash games that could be improved i think but overall variety of games is great.

15 June 2026
Unprompted review
Rated 2 out of 5 stars

Here’s my honest take on Casoola.

Here’s my honest take on Casoola.
They have all the bells and whistles as far as games and bonuses go. There RTP is average and you can actually win some decent money here. The problem is the withdrawal process. It’s shady at best but you will always get your money…eventually. Customer service are real people. Yes they have auto responses but an actual live person who reads your messages. Some are dismissive and some are helpful and understanding of your inquiries, especially Aleccia.
If this site paid out in a consistent timeline I would have rated higher.
Overall..when I’m spending and depositing money into your platform and I win, I would like to get paid out.

5 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look