Magnific Reviews 

2,947
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 416 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the platform very easy to use, praising the realistic video outputs, high quality, and smooth editing features. Many people appreciate the powerful tools available for creative projects, graphic design, and precise image adjustments. Users also mention that the system helps improve workflow and delivers good results quickly. However, some customers also noted frustrating issues with unexpected subscription charges, premium plan errors, and missing benefits. People experienced very poor customer support, mentioning that requests often go unanswered for days. Others complained about unexpected technical glitches and slow processing times during video generation sessions.

What people talk about most

User experience

Clients share ambiguous opinions on user_experience, with many reviewers praising the platform as intuitive,... See more

Product

People report ambiguous experiences with product, as opinions on its AI generation capabilities and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription plans, noting that unlimited access is often suspended... See more

Website

Users describe ambiguous interactions with website, reflecting a wide split in customer experiences. Some... See more

Customer service

Customers consistently note negative experiences with customer service, reporting that getting clear answers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been really impressed with Magnific! The quality is amazing, and the AI creates stunning results. My favorite feature is the motion transfer—it can copy the movements from a reference video and... See more

Company replied

Rated 5 out of 5 stars

I have tried nearly every AI image app online, and by far Magnific is the best at maintaining the original while altering it only as specified in your prompt. I highly recommend it for those who want... See more

Company replied

Rated 5 out of 5 stars

Easy to use, and now with the added AI edit feature it is even easier to use. Been using this image site before the rebrand and will continue to use it in the future.

Company replied

Rated 5 out of 5 stars

The day a new friend told me about node based system on Freepik, I moved to it instantly. For a while, I used to make 2D and 3D animations for schools (pedagogical storytelling) and I was in lack of... See more

Company replied


Company details

  1. Software Company
  2. Film and Video Producer
  3. Photo Restoration Service
  4. Video Editing Service
  5. Video Production Service

Written by the company

Magnific (formerly Freepik) is an AI creative platform built for professional teams and individual creators. Founded in 2010, it now reaches over 100 million monthly visits and more than 1 million paid subscribers. The platform integrates AI tools for image, video, and audio creation, with precision camera and lighting controls, 3D environments, exclusive upscaling technology, and a library of 250M+ creative assets. Its collaborative canvas, Spaces, supports end-to-end team production without losing precision or brand consistency. Magnific serves enterprise marketing teams, creative studios, production agencies, and independent professionals worldwide.


Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.7

All reviews

(2,947)

608 reviews in the last 12 months

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Rated 5 out of 5 stars

Magnific is a great tool.

Magnific is a great tool. I used it on occasion. It is easy to use and give good results fast.

5 August 2026
Unprompted review
Magnific logo

Reply from Magnific

Thanks so much — easy, fast, and good results is the goal! 🙌

Rated 5 out of 5 stars

Stock image editing simplified

Image editing has been improved. Navigation simple to understand. Speedy on-the-spot changes with a count down telling you exactly how long an edit will take. Just ensure you are clear with your prompts to reduce version history and ensure editing accuracy. Will be definitely be making more use of this function/service.

5 August 2026
Unprompted review
Magnific logo

Reply from Magnific

Thanks for the detailed feedback — glad the improved editing and countdown timer are working well for you, and great tip on clear prompts! 🎯

Rated 5 out of 5 stars

it´s awsome

it´s awsome, I'm using it for architecture stuff and I love it!

4 August 2026
Unprompted review
Magnific logo

Reply from Magnific

Awesome to hear it's powering your architecture work — thank you! 🏛️

Rated 5 out of 5 stars

Background Patterns.

Very pleased with Magnific AI for generating background patterns featuring summer themes.

4 August 2026
Unprompted review
Magnific logo

Reply from Magnific

Hi! Winter is coming, but in the mean time we celebrate the summer! Happy creating!

Rated 5 out of 5 stars

First time use

Easy prompting with simple sentences.

4 August 2026
Unprompted review
Magnific logo

Reply from Magnific

Thank you! Simple words, great results — that's the magic we're going for! 🪄✨

Rated 5 out of 5 stars

Easy to use

Easy to use, produced good quality generations for what i required.

4 August 2026
Unprompted review
Magnific logo

Reply from Magnific

Thanks a lot! Easy in, quality out — glad it delivered! 🙌✨

Rated 5 out of 5 stars

very Nice

very Nice. Very good for Ai Image specialy .

4 October 2025
Unprompted review
Magnific logo

Reply from Magnific

Thank you! AI images are our specialty — glad you're enjoying them! 🎨✨

Rated 5 out of 5 stars

Product is solid

Product is solid, has given me great results. Will continue using it.

3 August 2026
Unprompted review
Magnific logo

Reply from Magnific

Thanks a lot! Solid results, solid partnership — see you in the next creation! 🤝✨

Rated 3 out of 5 stars

a whole new world of images and…

a whole new world of images and opportunities! it would even be more simple if the program was available in my own language....

4 August 2026
Unprompted review
Magnific logo

Reply from Magnific

Thank you! A whole new world indeed — and thanks for the language tip, noted! 🌍✨

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