Banner for Locauto Group - Cagliari Aeroporto

Locauto Group - Cagliari Aeroporto Reviews 

9,657
TrustScore 5 out of 5

4.8

Elmas, 09030 Cagliari, Cagliari / Sardegna, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We requested a car rental to use during our vacation stay and we used their website to make the booking. The car gave us no trouble and it had modern dashboard features. We opted to pay the extra cha... See more

Company replied

Rated 5 out of 5 stars

I’ve rented cars all over the world, and I’ve been using Locauto in Cagliari for the past two years in a row. I’ve always had a great experience. The service is very professional, the cars are excel... See more

Company replied

Rated 5 out of 5 stars

We had a horrible experience with Drivalia in Cagliari airport (avoid them at all costs) and we had to find an alternative directly at the airport. We went to Locauto’s desk without any reservation a... See more

Company replied

Rated 5 out of 5 stars

Rossana met us at the counter with a smile and walked us through the best insurance policy to take out before we got our car. She explained everything in English clearly which was so helpful. We were... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Cagliari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020412. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

Promotion box for Locauto Group - Cagliari Aeroporto

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,657)

61,991 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent car rental experience

Everything went smoothly from start to finish. The booking process was easy and straightforward, the staff were helpful and friendly, and the car was in great condition.

21 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Fast, kind and relaxed !

Locauto seems to have a perfect understanding than people are coming to Sardinia for rest and relax. Locauto's approach even enhance this experience. Applause.

13 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

It was a genuinely pleasant experience…

It was a genuinely pleasant experience renting a car from Lucauto. the service was efficient, transparent with no hidden fees, and there was no pressure to add on any extras. I’d definitely recommend them.

12 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Easy to find at airport

Easy to find at airport. Nice car and easy return.

15 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Smooth easy pick up

Smooth easy pick up, vehicle was new and easy to drive - staff extremely friendly

11 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Locauto Cagliari

I’ve rented cars all over the world, and I’ve been using Locauto in Cagliari for the past two years in a row. I’ve always had a great experience. The service is very professional, the cars are excellent, and the staff are friendly and helpful. Last time, I even got a free upgrade, which was a great bonus!

I highly recommend Locauto in Cagliari and will definitely use them again.

16 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

good

Everything went well

8 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 1 out of 5 stars

unauthorized charge

When I arrived at the rental agency, I was offered an upgrade to a higher vehicle category for an extra 70 euros, and I declined. However, I was still charged that amount without my consent, even though I never got to use the upgraded vehicle.

14 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Dear Clement,We are truly sorry to hear about this misunderstanding and the unauthorized charge.

Please be assured that a full refund for the €70 has been processed. It typically takes a few business days for the credit to appear on your account, depending on your bank's processing times.

We hope this information resolves the matter for you, and we look forward to welcoming you back in the future for a much better experience.

Elisa

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. No Problems by returning the car. No Tries to sell us upgrades we did not ask for - perfect. Special thanks to Mario!

15 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Very smooth car booking on the spot on…

Very smooth car booking on the spot on arrival and smooth pick up. Car in excellent condition ( Peugeot)

9 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Everything was great


Everything was great! We had a full insurance - dont worry option and it was realy warth it. We had a small problem with preasure in the car tire and the staff was helpful and we dont had any problems with this when we get back a car. The car was little dirty because we driving a lot, and sometimes in not good roads. When we get back a car the employee look at the car and sad we have full insurance so dont worry about everything. So we really recomend this car rental and the dont worry option.

9 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Absolute

Absolute, professional, and fast the pick up and drop off
The stuff it’s very nice not only because they are beautiful girls

12 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Great customer service in Cagliari airport

We had a horrible experience with Drivalia in Cagliari airport (avoid them at all costs) and we had to find an alternative directly at the airport. We went to Locauto’s desk without any reservation and the lady who helped us was extremely helpful and helped us to book a car in just a few minutes for a reasonable price.
Next time I will book with them with no hesitation.

14 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

The lady at the airport was great help

The lady at the airport was great help. We didn't have a reservation but we got the car which was brand new, full insurance for reasonable price (season in Sardinia is pricy). No issues what so ever

7 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Good service

Good service. We took the «don’t worry» package which made the rental completely hassle-free. Nothing to worry about.

31 August 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

rented car for vacation stay, very good experience.

We requested a car rental to use during our vacation stay and we used their website to make the booking. The car gave us no trouble and it had modern dashboard features. We opted to pay the extra charge and return the car without having to fill up the fuel tank. Even though Italian is not our first language, the staff were courteous and helpful in explaining the details of our rental agreement. Would recommend!

6 September 2026
Locauto Group - Cagliari Aeroporto logo

Reply from Locauto Group - Cagliari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look