I am so thankful for this blessing LEMON CASINO gave me. I just won 30k (4 super scatter) bet .60cents. And after that, this platform still giving me another winnings.. My money still pending but ho... See more
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Lots of games to choose from. Regular bonuses. Daily free spins and very supportive customer service avalable 24/7. Only down side that withdraws usualy take up to 24h.
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Absolute gem in the field of internet casinos. Great collection of games. My account verification (2 documents) took less than 24 hours! From the moment I made a request for my first withdraw,... See more
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Honestly, the best support of all casinos. They always solve any problems and always strive for player satisfaction. I'm so happy that Lemon Casino support is not against players, but they are here to... See more
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Company details
Written by the company
🍋 Lemon Casino – hundreds of games, from classic slots to poker and roulette. Weekly tournaments, exclusive bonuses for loyal players, and certified RNG fair play. Join and play fair! ✨ 🍋 Lemon Casino – setki gier, od klasycznych automatów po poker i ruletkę. Cotygodniowe turnieje, ekskluzywne bonusy dla lojalnych graczy i bezpieczna rozgrywka z certyfikowanym RNG. Dołącz i graj uczciwie! ✨ 🍋 Lemon Casino – több száz játék, a klasszikus automatáktól a pókerig és rulettig. Heti versenyek, exkluzív bónuszok hűséges játékosoknak és tanúsított RNG. Csatlakozz és játssz tisztességesen! ✨ 🍋 Lemon Casino – hunderte Spiele, von klassischen Slots bis Poker und Roulette. Wöchentliche Turniere, exklusive Boni für treue Spieler und zertifizierter RNG. Jetzt beitreten und fair spielen! ✨
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Poland
- lemoncasino.bz
4.6
Excellent
2K reviews
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blacklisted and not recommended
I recently had a very disappointing experience with Lemon Casino, a site I initially chose for its variety of games. However, any positive features were completely overshadowed by what I believe to be unfair and rigid practices. Here’s a detailed account of my experience:
Pros
Game Selection: Lemon Casino offers a solid range of games across different genres. Unfortunately, this was the only positive aspect of my experience.
Cons
Account Blocking and Fund Confiscation:
After registering, a minor discrepancy in my account details—using a nickname alongside my legal name—led to my account being blocked and my funds confiscated. I provided legal documents to rectify the issue, but Lemon Casino refused to reconsider or reopen my account. Their rigid application of terms felt like an excuse to avoid paying out.
Uncooperative Customer Service:
Communication with the casino was slow and limited to email, without any live chat support. Responses were robotic, unhelpful, and cited their Terms & Conditions to justify their decisions without considering my attempts to resolve the issue.
License and Lack of Player Protections:
Lemon Casino operates under a license, which provides limited recourse for players in disputes. Attempts to escalate the matter unhelpful, as their regulations allow casinos significant leeway to handle disputes as they see fit.
User Experience Issues:
While the game selection is broad, the platform's layout makes it difficult to navigate and find specific games. This diminished the appeal of their otherwise diverse offerings.
Overall Assessment
Despite its decent game selection, Lemon Casino’s exploitative practices, lack of effective customer service, and rigid enforcement of terms made my experience deeply frustrating. Their refusal to engage constructively in resolving a genuine mistake, coupled with their public disclosure of personal information, reflects poorly on their commitment to fairness and respect for players.
For any potential players, I strongly urge caution when considering this casino. The risks of account issues, lack of regulatory support, and unsatisfactory customer service are significant.
Date of experience: September 29, 2024
29 September 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hello,
Thank you for your feedback. We regret your dissatisfaction, but we must address your concerns in line with our policies and Terms & Conditions.
Account Blocking and Fund Confiscation:
As stated clearly in our Terms & Conditions, all players are required to provide accurate and truthful personal information during registration. Any discrepancies—such as using a nickname instead of your legal name—constitute a breach of these terms. Despite being given the opportunity to correct the issue by submitting valid documentation, the provided information failed to resolve the discrepancies, leaving us no choice but to enforce our policies.
Customer Service:
While we strive to address all concerns professionally and transparently, our team is required to follow established procedures. Responses may have felt “robotic” as they were intended to explain our position, which is based on adherence to the rules.
Terms Compliance:
It is essential to note that agreeing to the Terms & Conditions during registration signifies your acceptance of all outlined requirements, including the obligation to provide accurate data. These policies are designed to ensure a safe and fair environment for all players.
We understand your frustration, but we must emphasize that the responsibility for compliance with these terms lies with the account holder.
Sincerely,
Lemon Casino
Lemon casino team is scam artists
Lemon casino team is scam artists. I registered to the app and had difficulty registering my bank account to deposit funds to play. After consulting with an agent it was agreed to deposit money from my wife's account. After winning some thousands of Rands, I decided to cash out. 4 attempts is what it took, after which I was informed that we violated some terms and conditions. I was informed that I forfeit my winnings, and account is blocked. They have no problem receiving your money, they have a problem to pay up. Be assured you can't phone them to speak to someone, you're in for a surprise, don't use this platform as you will be cheated and forgotten. This is how they make millions out of unsuspecting hopeful players.
26 November 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Dear Jaco,
It is clear from our records that the agent explicitly informed you that deposits from accounts belonging to other individuals are prohibited. This policy is also clearly outlined in the terms and conditions you agreed to upon registration.
Your account was blocked during the verification process as part of our standard procedures to ensure compliance with these terms. We understand your frustration, but adherence to the rules is essential for the security and fairness of our platform.
If you have further concerns, feel free to reach out to our support team for clarification.
Regards,
Lemon Casino
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hey Johny,
Thank you for sharing your feedback! I’m sorry to hear you feel this way, as we strive to make every interaction with our team a positive one. I’ve looked into it, but don’t see any contact with customer service linked to this email.
Could you share a few more details? We want every experience at Lemon Casino to be truly refreshing 🍋
Looking forward to hearing from you!
Best regards,
Lemon Casino
They are discusting
They are discusting. They need to be in prison. The confiscated all my winnings because of some "betting to high on bonus" i lost $2500. Most discusting casino. Christmas is around the corner and they are being greedy and taking money.
5 November 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Dear Shaneil,
Thank you for sharing your feedback. We understand that this situation is frustrating, especially with the holidays approaching. However, we want to clarify that our decision was made in accordance with our terms and conditions, which all users agree to upon registering. The rules regarding bonus usage and betting limits are in place to ensure fair play for everyone. This has been also accepted by you separately, when you activated the bonus.
Best regards,
Lemon Casino
Scam
Scam. If you want to burn your money this website is for you. :) - 2500 euro or more.
21 October 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Dear Ben,
We are sorry to hear about your experience. Please note that all game outcomes on our platform are completely random, and we operate under strict regulations to ensure fairness. If you have any specific concerns, feel free to contact our support team.
Best regards,
Lemon Casino Team
As people said Scam Casino this is my opinion
As people said they are looking for ways not to pay you. I was verified and then told they made a mistake but let me deposit money. then when I tried to withdraw they said they had to view my gaming history to ensure I followed their rules. they say you can't bet more than 2.00 on bonuses but the majority of the casinos put this in the game so if you try and bet more than their max it says the bet is too high. I suggest players don't play there. they will also try to remove your reviews even if you are telling the truth. See by there reply I'm telling the truth they allow you deposit but good luck getting a withdrawal. Funny how using foul language allows them to keep your winning. How does rudeness give them the right to keep your money? This is another way for them not ro pay out as the support gets you mad. I guess in my opinion they want you mad so they don't have to pay you.
6 October 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Dear Evan,
Thank you for your feedback. We would like to address your concerns regarding your account. Unfortunately, our regulations were violated on two occasions: first, by exceeding the maximum betting limits on bonuses, and second, by using offensive language in communications with our support team. You were previously warned about these violations.
As a consequence, your account has been permanently blocked and will not be reactivated.
If you have any further questions or require additional clarification, please do not hesitate to contact us.
Best regards,
Lemon Casino🍋
I have no clue why people give this…
I have no clue why people give this casino one star. It’s actually a great casino if you’re not a sore loser. I’m on it quite frequently, I think the first time I deposited was around 30 bucks and I won about 1300 and withdrew 1000 and last week I just want another $750 and they approved my withdraw with in 24 hr. I remember winning my 1k thinking that it was gonna take about five days and I woke up with an at transfer. I was like wow! The Casino is amazing out of all the ones I have used. It’s my top 3 for sure
11 October 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hello Rottiemom,
Wow, what a lovely review! We’re thrilled to be part of your top 3, and it sounds like you’ve had some amazing wins with us! From that $1,300 jackpot to the quick 24-hour withdrawals, we’re so glad to have exceeded your expectations. 💫
We’ll keep doing our best to make sure every time you play is just as exciting! If you ever need anything, you know where to find us – we’re here for you. 🎰
Best regards,
Lemon Casino🍋
Scam website
Scam website. Bonus conditions state that you can only bet max 2 CAD. First time I’ve ever came across this nonsense. Scammed me of 150 bucks. Avoid like the plague.
9 October 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hello Chris,
We understand your frustration, but the bonus conditions, including the maximum bet limit of 2 CAD, are clearly stated in our terms and conditions. These rules are in place to ensure fair play for all users. If you have any further questions or need clarification, feel free to reach out to our support team.
Best regards,
Lemon Casino🍋
Fraud
I lost thousands of euros and when I wanted to withdraw 100 euros they blocked my account and found the excuse that I have a duplicate account without any proof.
8 October 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hello,
We understand your frustration, but we would like to clarify that any action taken, including account blocking, is based on our strict adherence to the terms and conditions that all players agree to upon registration. In this case, our system detected a duplicate account, which is a violation of our policy. Unfortunately, this can lead to account restrictions.
If you believe there has been a misunderstanding or need further clarification, we encourage you to reach out to our support team. We’re here to help clarify the situation.
Best regards,
Lemon Casino🍋
Keep away- the worst casino
One of the worst casinos. Worst bonus rules and they will do anything to avoid withdrawals. It's a fact.
Edit. According to casino's T&Cs, after the exact violation of bonus rules (wich wasn't made by internation) should be follow recalcuaction but never confiscation of total balance.
21 September 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hello Artak,
We regret to hear about your dissatisfaction. Unfortunately, the bonus terms and conditions were violated, which you accepted upon registering with us. Due to this violation, the funds were confiscated in accordance with our policy.
If you have any further questions or need clarification, please feel free to contact our support team.
Best regards,
Lemon Casino🍋
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hello Wael,
Thank you so much for your kind words! 😊 We're thrilled to hear that you're enjoying your experience with Lemon Casino. If you ever need anything, don’t hesitate to reach out – we’re always here to assist.
Best regards,
Lemon Casino🍋
Very good casino I recommend
Very good casino I recommend
Can I get some free spins? My email kasyno13121312@ gmail.com
21 September 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hello,
Thank you so much for your sweet words and recommendation! 😊 We're thrilled that you’re enjoying your time at Lemon Casino. As for free spins… who knows, maybe some exciting surprises are just around the corner! 🍀 Keep an eye on our promotions – we love treating our players to special rewards.
If you need anything, don’t hesitate to reach out – we’re here for you!
Best regards,
Lemon Casino🍋
Lemon casino is algud but so.etimes the…
Lemon casino is algud but so.etimes the currencies get mixd up
20 September 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hello Ngatoia,
Thank you for your feedback! We're happy to hear you enjoy Lemon Casino overall. 😊 If you're experiencing any issues with currencies getting mixed up, we’d love to help clarify and resolve the situation. Please reach out to our support team so we can better understand the issue and assist you directly.
We're here to help with anything you need!
Best regards,
Lemon Casino🍋
Worst
Worst. My 10K CAD is stuck with them. I am positive they will be banned from regulations soon amd at least few of them will end up in jail. Worst customer service. They were rather rude.
16 September 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Hi Sangamesh,
Thank you for your feedback. We would like to inform you that your account was successfully verified yesterday, which means it was done in less than 24 hours. This is quite a fast verification process.
We have also reviewed the chat with our agent and did not find any signs of rudeness or disrespect. However, we are sorry that you were dissatisfied with the service. We are constantly working to improve our customer experience and will take your feedback into account.
If you have any further questions or need assistance, please feel free to reach out.
Best regards,
Lemon Casino Team
LEMONCASINO STEALS
This is the worst casino. THEY WILL STEAL YOUR MONEY!! DO NOT SIGN UP WITH LEMON.CASINO!
5 September 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Dear Jay,
Thank you for your feedback. We’re truly sorry to hear that you feel this way. At Lemon Casino, we prioritize fairness and transparency in all our operations. If you’re experiencing any issues with your account or transactions, please reach out to our support team, and we’ll be happy to assist.
We’re here to ensure your experience is a positive one.
Best regards,
Lemon Casino 🍋
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Köszi Robi!!
a casino that has no set rules and…
a casino that has no set rules and regulations for itself as to how it should function for all players, there is no specific time, e.g. for verification of the payment time, and for one everything is "immediately" and for the other it takes 2 days. no equal bonuses for all players... one will get the other, I don't remember, apart from the clear, simple website and a large offer of providers and games, despite the good opinion and a few deposits there, I am always afraid whether to make a deposit there or somewhere where it is clearly agreed There is still time to pay out any winnings
26 August 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Dear Wioletta,
Thank you so much for taking the time to share your thoughts with us.
We understand how important it is for everything to feel consistent and fair. As outlined in our terms, withdrawals typically take 3 to 5 business days, but please know that we always do our best to process them even faster whenever possible. We want to make sure you feel confident and comfortable when playing with us.
When it comes to bonuses, we offer a variety of promotions, including deposit bonuses, free spins, and no deposit bonuses, designed to cater to all our players. We also have loyalty bonuses that are based on your activity, so the more you engage with us, the more we can reward you!
We’re committed to improving every day, and your feedback helps us do just that. If there’s anything more we can do to make your experience better, please don’t hesitate to reach out. We truly value your trust and look forward to continuing to make your time with us enjoyable.
Warm regards,
The Lemon Casino Team
Verry good casio ❤️
24 August 2024
Unprompted review
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Dear Paulina,
Thank you for the love! We're delighted that you're enjoying your time at Lemon Casino. Your positive feedback motivates us to keep providing the best experience possible. Don't forget to play responsibly and have fun!
Best regards,
LemonCasino
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Cześć Ewa!
Dziękujemy za Twoją opinię i cieszymy się, że oceniłaś nasze kasyno jako dobre. 😊 Jeśli masz jakieś sugestie, co moglibyśmy poprawić, chętnie je poznamy, aby uczynić LemonCasino jeszcze lepszym miejscem do gry.
Powodzenia i miłej zabawy! 🍀🎰
I made my 2nd deposit
I made my 2nd deposit, clicked on the 2nd deposit bonus tab and received NOTHING.
Their 2nd deposit bonus states:
"100% NON-STICKY Reload Bonus for 2nd deposit up to $300
Make second deposit and take up to $ 300 and 100 Free Spins."
Update:
Their reply is full of lies and probably as generic statement. There is still no 2nd deposit bonus. Chat told me I didnt apply for a bonus which is BS.
When I clicked the "2nd deposit" tab and deposited $20, it showed I would receive the bonus and the actual value so I did. I have to assume at that point, it would be credited without additional steps.
25 July 2024
Reply from Lemon Casino🍋: Bonus 100% + 100 FS
Dear Minh Tran,
Thank you for sharing your experience with us. We sincerely apologize for any confusion or inconvenience you may have faced with your second deposit.
Upon reviewing your account, we can confirm that the deposit was successfully credited, and it seems that the funds were available for use. Sometimes, a quick refresh of the page is needed for the balance to update properly. We're glad to see that you were able to use the funds afterward.
We hope this clears up any concerns you may have had. Your satisfaction is important to us, and we truly hope you'll reconsider the rating you left. If you encounter any further issues or have any questions, please don't hesitate to reach out to our support team—we're here to help!
Thank you for being a valued member of our community.
Best regards,
LemonCasino Team
UPDATE:
Dear Minh,
Indeed the second deposit bonus must be selected on the deposit page before you making the transaction itself. Unfortunately, we can't apply that manually this needs to be a selection from your end which you forgot or skipped to do. No worries! There are plenty of other offers you can activate, you can also take part in our missions and tournaments and don't forget about your Lemon Lottery Wheel free spins daily following the next 30 days of your last deposit. Also on each Sunday you will get a cashback from the eventual losses you might experience!
Our replies are written by the internal team, however, you can anytime contact our support for further clarifications, they are available 24/7!
LemonCasino
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