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LawnStarter Reviews 

7,316
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,286 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dependable service, highlighting the excellent job done on mowing, trimming, and overall lawn care, often noting the beautiful and clean results. Many appreciate the professionalism and friendliness of the staff, along with the ease of scheduling and communication, making the entire user experience straightforward and efficient. People also value the array of services offered and the reliability of the professionals. However, some customers also noted issues with service reliability, including pros being no-shows, frequent rescheduling, or needing to go through multiple different providers. Additionally, a few other people also felt that the quality of work was sometimes poor due to unqualified contractors using old equipment, leading to unsatisfactory results. Some reviewers were not happy with customer service, describing it as unhelpful or slow to resolve problems.

What people talk about most

Service

Reviewers mention positive feedback about service, with many expressing high satisfaction and appreciation... See more

Staff

Consumers find staff to be positive, with many reviewers praising the professionalism, friendliness, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the work is consistently fantastic with great... See more

User experience

Customers generally report positive experiences with the user experience, finding the process simple,... See more

Customer service

People report ambiguous experiences with customer service, with many expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I really enjoy LawnStarter , they were a lifesaver. I became unable to cut my own grass due to health issues and this app was easy to get setup and schedule lawn service. Communication has been great... See more

Company replied

Rated 5 out of 5 stars

Having dependable service is my number one priority. I especially appreciate the email/Text reminders. The guys do a great job mowing and trimming. I recently added weed control to my service and was... See more

Rated 5 out of 5 stars

When my husband and I bought our new home in Marysville, OH and moved in early July, we had a lot of stuff going on and knew we would be too busy to work on mowing our lawn. When I found LawnStarter,... See more

Rated 5 out of 5 stars

I have been impress with the professionalism and friendliness of your employees. They keep in contact concerning my lawn care. I know when they are coming and they always do a good job. I highly reco... See more


Company details

  1. Lawn Care Service

About LawnStarter

Written by the company

LawnStarter makes lawn care easy and stress-free. Whether you're balancing work, family, or time away from home, our platform helps you book reliable, affordable lawn services from trusted local professionals. Get a free, instant quote online—no spam calls. Manage everything through our app and enjoy a well-kept yard without the hassle. Rated highly for convenience and quality, LawnStarter gives you back your time while ensuring your lawn always looks its best. Read our reviews and see why thousands trust LawnStarter for weekly mowing, seasonal cleanups, and more.

More Than Just Lawn Mowing

Written by the company

From seasonal cleanups to shrub trimming—we do it all.
LawnStarter offers a full suite of lawn care services to keep your yard looking great year-round. Whether you need edging, fertilization, aeration, or leaf removal, our local pros have you covered. Book what you need, when you need it—all in one place.

Meet Our Done Right Guarantee

If it’s not right, we’ll make it right.

If it’s not right, we’ll make it right.
Your satisfaction is our priority. If a service doesn’t meet expectations, we’ll re-mow, fix the issue, or refund—no hassle, just peace of mind.

Contact info

Too much on your plate?

Let us handle the lawn—so you have one less thing to worry about.

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(7,316)

1,759 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional services

We’ve used LawnStarter service for two summers and enjoy it. I like that the service is in constant contact through texts to let you know your scheduled services and update you when the lawn care givers are en route. Even after a heavy rain they show up or let you know that the service is being rescheduled. Every team we’ve had has been good. Markese was great, very hardworking. Michael has been here for the last several cuts and he is good too, great professional lawn care.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THEIR SERVICE

DO NOT USE THEIR SERVICE - UPPER LEADERSHIP SUCKS. IS A SCAM. DAMAGED MY CAR AND $250 RUG AND CANNOT GIVE PROPER WAY TO PUT IN CLAIM. SCAMMERS RUN AWAY FORM THEM! YOU HAVE 5 DAYS TO FILE CLAIM THEY MAKE IT HARD TO FILE IN-APP. HERE IS INSTRUCTION PAGE. SUCKS!

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Can’t get my grass cut on time EVER

I have been waiting three weeks for my service. Monday will make four weeks. Yet I’m on a two week interval service just to give you an idea of reliability. I wrote a google review on a previous issue like this one a month ago. Issue was never resolved. They came out eventually to cut my grass. Here we are again. I only had one good service between then and now. Back to the same script. Can’t get a hold of anyone. Finally do and they don’t do anything but switch your pro. I’ve been through at least 20 pros since starting this service two months ago. The pros just keep rescheduling until the system switches them. Complete scam. Two months and they’ve cut my grass a total of twice.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Lawn Starter is awesome

Lawn Starter is awesome. They come out when they say they’re going to. They mow your lawn and it looks perfect. You can add on things you know if they’re missing you want like the hillside done or the storm drain done or what not and they just do it and it’s just perfect and I like them.

4 August 2026
Rated 5 out of 5 stars

We had a great experience

We had a great experience! He showed up on time, did an excellent job mowing and cleaning up the yard, and everything looked neat and professional when he was finished. It's hard to find someone reliable these days, and they exceeded our expectations. We'll definitely be using them again and highly recommend them to anyone looking for dependable lawn care! 🌿🚜

4 August 2026
Rated 5 out of 5 stars

Robert did a great job

Robert did a great job, always concern about how the yard looks like and what me to look and let him know if I was satisfied. Thanks Robert waiting to see you in your next appointment.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Dependable

My service provider has been great, on time, notifies me of the arrival time and hasn't missed a mow yet.

31 July 2026
Rated 1 out of 5 stars

They damaged the underpinning of my…

They damaged the underpinning of my home and then said unless you got cameras to prove it they cant do anything . If you care about your property being damaged and not paid for please don't use this service. Read the reddit reviews not theirs.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Service, Do Not Use

I gave LawnStarter a chance to mow my lawn every two weeks. The first mow went fine, but for the second one, I had to repeatedly call just to get them to show up. My grass grew so high I was afraid the HOA would fine me. After over a month of this, I called to cancel, and they convinced me to let them do one final mow. I assumed this would be free, but it wasn't — they charged me $64 for that mow and sent me to collections when I didn't pay. That's an outrageous price for basic lawn mowing with no additional services. I now pay $36 every two weeks for the same service elsewhere. Avoid this company.

A few small notes: I fixed "outragous" to "outrageous," tightened some run-on sentences, and clarified the timeline. Let me know if you want it shorter or more formal.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Dependable and consistently good…

Dependable and consistently good service. It's nice to come home from work and have the yard look nice without having to pull out of our equipment to do it ourselves. Between the heat and all of the rain this summer, it was beyond difficult to keep up with our yard work while working full time jobs and taking care of grandbabies. So thankful to find dependable and affordable lawn service.

31 July 2026

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