JustdoneReviews 

8,456
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 4,708 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use, efficiency, and the variety of tools available, making it very helpful for academic and professional writing. Many appreciate its ability to humanize text, check for plagiarism, and provide useful suggestions that improve productivity and confidence in their work. The app is often described as an excellent all-in-one tool for students, professionals, and content creators, simplifying tasks like research, writing, and organizing ideas. However, some customers also noted issues with the AI detection feature, reporting that original content was frequently flagged as AI-generated, which led to frustration and doubts about its accuracy. Additionally, a few other people also felt that the humanization feature could be confusing or that the AI responses were inconsistent, especially with longer documents or during peak times.

What people talk about most

User experience

Clients share positive opinions on user experience, with many finding the app easy to use, fast, and helpful... See more

Product

Reviewers mention positive feedback about the product, finding it a helpful all-in-one tool for academic... See more

Artificial intelligence

Users describe ambiguous interactions with artificial intelligence, with some finding the AI detector... See more

Service

People report positive experiences with service, often highlighting its quickness, efficiency, and... See more

Application

Customers consistently note positive experiences with the app, finding it very good and helpful for studies... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They state their service as free, but you do have to pay They offer a week free trial subscription I don't doubt it works. But it's still not as expected per the advertising Though despite that,... See more

Company replied

Rated 4 out of 5 stars

so far so good. It appears that this humanizes at an 8-10th grade reading level, which is important when writing papers for community college

Company replied

Rated 4 out of 5 stars

I like the different tools it has available to the user. One thing I would like to see improved is that the paper should be in the same format. It gets confusing when you humanize it. It would be grea... See more

Company replied

Rated 4 out of 5 stars

Majority of the time the suggestions are great and clean up the document in a way that is helpful. There are times once in a while that the edits are not helpful but they are random.

Company replied


Company details

Written by the company

We empower learners to unlock their full potential with an all-in-one, intuitive and reliable AI-powered platform that transforms the way people learn, research, and write. By simplifying complex academic and creative tasks and upholding the highest standards, we make learning seamless, engaging, and effective - revolutionizing knowledge pursuit in a digital world. We are all-in-one AI-powered platform that enhances your learning journey - research, write, uphold the highest standards, and study effectively with tools that simplify, teach, and inspire.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(8,456)

7,073 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

thats all good

thats all good

2 July 2026
Justdone logo

Reply from Justdone

Hi Customer,

We’re glad to receive your 5-star feedback!

It’s great to know JustDone is giving you a positive overall experience. We hope the platform keeps supporting your writing, checking, and content improvement tasks in a way that feels smooth and reliable.

JustDone team

Rated 4 out of 5 stars

the explanation and formating of the…

the explanation and formating of the sample size was very clear including the inputs such as use of key words consistently.

2 July 2026
Justdone logo

Reply from Justdone

Hi Customer,

Thank you for sharing your 4-star feedback!

We’re glad JustDone helped make the sample size explanation clear and supported the structure of your work, including consistent keyword use. It’s great to know the platform added value to your academic writing process.

JustDone team

Rated 5 out of 5 stars

Solid

Everything

30 June 2026
Justdone logo

Reply from Justdone

Hi Customer,

Solid feedback like this is great to receive!

We’re happy JustDone is giving you an all-around useful experience and helping you get the support you need. We hope the platform continues to be a reliable place for writing, checking, and improving content.

JustDone team

Rated 5 out of 5 stars
Justdone logo

Reply from Justdone

Hi Hlompho,

Your 5-star feedback is lovely to receive!

We’re happy JustDone is giving you practical support and making your tasks easier to complete. It’s great to know the platform is bringing real value when you need help with writing, checking, or improving content.

JustDone team

Rated 5 out of 5 stars

It does not take a long time to…

It does not take a long time to complete requests

21 November 2025
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your review! It's great to know that JustDone completes your requests quickly and efficiently.

We know how valuable time is, so we're committed to providing fast, reliable assistance without compromising on quality. We truly appreciate your feedback and your support!

Best regards,
JustDone team

Rated 2 out of 5 stars

I humanized it but it showed 81% AI…

I humanized it but it showed 81% AI generated in Turnitin, eventhough it showed 0% here

2 July 2026
Justdone logo

Reply from Justdone

Dear Dakshina,

Thank you for taking the time to share your feedback. We understand your concerns regarding the results you received after using the AI Text Humanizer.

Different AI detection tools rely on their own evaluation methods, so results may vary across platforms. We'd appreciate the opportunity to review your experience in more detail. Please contact us at trustpilot@justdone.ai, and we'll be happy to assist you further.

Best regards,
JustDone team

Rated 5 out of 5 stars

goog

i was able to get my work done

30 April 2026
Justdone logo

Reply from Justdone

Hi Theon,

We're delighted to hear that JustDone helped you complete your work successfully. Knowing that our tools make it easier for customers to stay productive and accomplish their goals is exactly what we strive for.

Thank you for taking the time to share your experience. We truly appreciate your support.

Warm regards,
JustDone team

Rated 5 out of 5 stars

its helpful

It's helping me with my writing and I'm excited to use this tool

1 July 2026
Justdone logo

Reply from Justdone

Hello Comosha,

It's wonderful to hear that JustDone is helping with your writing and that you're excited to continue using our tools. Supporting customers as they develop ideas, refine their content, and write with greater confidence is what we're all about.

Thank you for sharing your experience. We look forward to being part of your writing journey.

Best regards,
JustDone team

Rated 1 out of 5 stars

Do not get this

Do not get this . There website is very misleading. I was under the impression that I was paying 9.99 for a month of service . But was charged 128.91 . Tried to get my money back and they refused to give me a refund.I explained that I’m currently homeless and can’t afford to give that much money away . I will never recommend this company to anyone. ITS A SCAM!!!!!

9 June 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Customer,

We appreciate your feedback. We understand your concerns regarding the subscription plan and payment amount.

The subscription details, including pricing and billing terms, are displayed before purchase to ensure clarity on what is selected. However, we would like to review your situation in detail and better understand what occurred with your account.

Please contact us at trustpilot@justdone.ai, and our team will assist you directly.

Best regards,
JustDone team

Rated 5 out of 5 stars

mmmm

It is very good

13 May 2026
Justdone logo

Reply from Justdone

Dear Customer,

We appreciate your feedback and the time you took to share it. We’re delighted to hear that you’re enjoying your experience with JustDone. It’s wonderful to know that our tools are providing the support you need for your writing and content tasks.

We value your support and look forward to continuing to assist you.

Best regards,
JustDone team

Rated 4 out of 5 stars

Consistent Help

Consistent help on what is needed and suggestion to improve work.

27 May 2026
Justdone logo

Reply from Justdone

Dear Damon,

Thank you for taking the time to share your experience. We’re pleased to hear that JustDone consistently provides the support you need and offers helpful suggestions to improve your work. Helping customers refine their writing and achieve better results is one of our main priorities.

Thank you for your trust and support. If you need any assistance, please feel free to contact us at trustpilot@justdone.ai, and our team will be happy to help.

Best regards,
JustDone team

Rated 4 out of 5 stars

its okay

The humanizing was good enough.

16 May 2026
Justdone logo

Reply from Justdone

Dear Onyjye,

Thank you for sharing your review. We’re glad to hear that the AI Text Humanizer met your expectations. We appreciate your rating, as it encourages us to continue refining our tools and delivering even better results.

If you have any suggestions or need assistance, please feel free to contact us at trustpilot@justdone.ai, and our team will be happy to help.

Best regards,
JustDone team

Rated 5 out of 5 stars

Love it so useful and gives good…

Love it so useful and gives good feedback

25 June 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your wonderful feedback. We’re delighted to hear that you find JustDone so useful and that the platform provides valuable feedback to support your work. It’s great to know our tools are helping you write, review, and refine your content with confidence.

Your support means a great deal to us, and we're grateful to be part of your workflow.

Best regards,
JustDone team

Rated 4 out of 5 stars

"free" week trial with subscription

They state their service as free, but you do have to pay
They offer a week free trial subscription
I don't doubt it works. But it's still not as expected per the advertising

Though despite that, they have amazing customer service and are fast, friendly and considerate
Thanks to them for making the world a better place <3

1 July 2026
Unprompted review
Justdone logo

Reply from Justdone

Hi Customer,

Thank you for pointing this out. We understand that trying the Humanizer and then seeing access details before viewing the result can feel discouraging. We want customers to clearly understand what is included before continuing.

Please reach out to trustpilot@justdone.ai, so our team can review your case and help clarify the available options.

That said, we are truly happy to hear that you are satisfied with the level of our customer service. It is always our goal to make all our customers feel heard, and we hope that we can support you in the future!

Best Wishes,
JustDone team

Rated 5 out of 5 stars

I like that I can automatically correct…

I like that I can automatically correct any phrases that sound like they were generated by AI.

23 June 2026
Justdone logo

Reply from Justdone

Hi Emma,

Your feedback is great to receive!

We’re glad JustDone helps you polish wording that may feel too AI-like and turn it into text that sounds more natural. It’s wonderful to know the platform supports your writing style and helps you feel more confident about the final result.

JustDone team

Rated 5 out of 5 stars

i want to try to have an informations…

i want to try to have an informations that i can use to my studies and i've learned that your company has a great information that can help me improve my study habits

1 July 2026
Unprompted review
Justdone logo

Reply from Justdone

Hi Hannah,

Thank you for sharing your thoughts with us.

We're delighted to know you're exploring JustDone as a resource to support your studies. Our goal is to provide helpful tools and reliable information that make learning, research, and writing more effective, and we hope they continue to contribute to your academic journey.

Best regards,
JustDone team

Rated 4 out of 5 stars

GREAT GREAT

30 June 2026
Justdone logo

Reply from Justdone

Dear Customer,

Thank you for your kind feedback! We're delighted to know you had a great experience with JustDone.

Our team is committed to providing tools that make writing, editing, and content analysis more efficient, and it's always rewarding to hear they're making a positive difference. If there's ever anything we can help with, feel free to reach out to us at trustpilot@justdone.ai.

Best regards,
JustDone team

Rated 1 out of 5 stars

I tried their services, dishonest company be aware

I tried their services, but didn't use them because they didn't convince me. I forgot to cancel the trial and got charged today. I tried to request a refund immediately but they denied it. Be very careful with this company because they are in the business of stealing from people and their service is terrible.

30 June 2026
Unprompted review
Justdone logo

Reply from Justdone

Dear Guillermo,

Thank you for sharing your feedback. We understand this experience has left you with a very unfavorable impression, and we'd appreciate the opportunity to take another look at your case.

Please contact us at trustpilot@justdone.ai with the details of your request so our team can review your account and provide any available clarification or assistance. Your feedback is important to us, and we'd like the chance to address your concerns directly.

Best regards,
JustDone team

Rated 1 out of 5 stars

my creativity also labeled as AI?? WHY??

I first pasted a text fully from chat gpt which it detected to be 98% AI. I said "good, a working site." Then to try out again now I pasted a text completely written by myself and it detected it to be 92% AI!!!!!! .........Like WHYYYY?????? It was fully written by me they were my ideas, my creativity so how 92% AI????

1 July 2026
Unprompted review
Justdone logo

Reply from Justdone

Hi Maria,

Thank you for taking the time to share your feedback. We understand why these results caught your attention.

Our AI Content Detector analyzes a wide range of linguistic patterns and characteristics to provide an informed assessment of the text. Since writing styles can vary significantly, the outcome may sometimes differ from a customer's expectations, even for original content. We'd be happy to review your example and provide more context. Please reach out to us at trustpilot@justdone.ai, and our team will be glad to assist you.

Best regards,
JustDone team

Rated 5 out of 5 stars

Happy

Happy happy

11 December 2025
Justdone logo

Reply from Justdone

Hi Customer,

Thank you for your review! We're really happy to hear that you're enjoying your experience with JustDone.

It's great to know the platform is bringing you positive results, and we truly appreciate you taking the time to share your feedback.

Best regards,
JustDone team

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