From walking in the door of the store in west George st Glasgow I felt welcomed and put at my ease. I am very indecisive when picking frames but was encouraged to browse with support and advice clos... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Attended Cambridge store. Staff - very helpful. One particular member of staff - Eunice very helpful indeed. Excellent choice in frames. Bought pair of distance and reading glasses. Would like fr... See more
Company replied
First visit to Glasgow store was a warm amd welcoming experience. Beautiful store well layed out and so easy to find beautiful frames from their extensive range . Within minutes I was guided by staf... See more
Company replied
Very pleased with the whole experience of buying prescriptions sunglasses from IOLLA. The assistant in the Bruntsfield store in Edinburgh gave great advice and took her time over the fitting for the v... See more
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Company details
Written by the company
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contact info
Glasgow, United Kingdom
- 0141 334 9044
- help@iolla.com
- iolla.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Staff on the phone couldn’t have been…
Staff on the phone couldn’t have been more helpful. Was able to replace my lost glasses without visiting a shop.
4 August 2026
Really good experience
Really good experience, first time in 30 years of needing glasses, good selection and helpful staff. Have recommended my partner get hers from Iolla as well.
4 August 2026
Professional friendly staff.
Professional friendly staff.
Excellent products.
Great all round experience at great prices.
Will use again
29 July 2026
Staff is always very helpful and…
Staff is always very helpful and experienced. Would come here only for the staff! :)
1 April 2026
Excellent in store experience
Excellent in store experience - friendly and professional with many options offered. Reglazed prescription sunglasses were delivered to schedule and are perfect.
3 August 2026
Staff were really friendly
Staff were really friendly and helpful and the glasses are some of the most comfortable I've ever had.
29 July 2026
I love the atmosphere in the shop
I love the atmosphere in the shop, the interesting & interested staff, the simple pricing structure. Glasses #13-15 arrived so fast and I love them!!
3 August 2026
Really good customer service and value…
Really good customer service and value for money. Much nicer specs than spec savers too!
3 August 2026
always friendly great prices would…
always friendly great prices would highly recommend never a bad expierience great glasses
29 January 2026
Reply from IOLLA
Thanks for your lovely review Robbie! Your kind words mean the world to us
Super helpful staff
Super helpful staff, great range of frames, glasses were sent to me in Australia with no issues and they are fantastic
31 July 2026
Reply from IOLLA
Wow, this is so fantastic to hear! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
From walking in the door of the store…
From walking in the door of the store in west George st Glasgow I felt welcomed and put at my ease. I am very indecisive when picking frames but was encouraged to browse with support and advice close at hand. Once I picked. Few frames again I got amazing advice. I am delighted with my frames how they look and also extremely satisfied with the varifocal lenses. I also purchased the clip on sunglasses and never having them before am delighted. I’ll certainly be back and will have been recommending Iolla for service efficiency and price.
24 July 2026
Reply from IOLLA
We’re blown away by your kind words Patricia! We’d love to see you back in our showroom any time.
The selection of frames was…
The selection of frames was exceptional. The assistance in fitting my prescription was perfect; as were the results. I could not be happier with my glasses..
31 July 2026
Reply from IOLLA
Hey Steven, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Reply from IOLLA
Thanks for taking the time to write us this lovely review Carol! We really appreciate your kind words
Reply from IOLLA
Thanks for leaving us this 5 star review! We hope to see you again soon.
Reply from IOLLA
Hey Kirstie, thanks for taking the time to leave us this great review!
All round high level of service.
Helpful staff who gave advice but stepped back to allow me time to consider. Good service as arranged for speedy delivery to a different shop. Price also very good.
30 July 2026
Reply from IOLLA
Thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Very friendly helpful staff and I…
Very friendly helpful staff and I requested quick delivery as holiday planned next week. Today I received notification the glasses are ready for collection. Very impressed
30 July 2026
Reply from IOLLA
Wow, this is so fantastic to hear Mary! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Always a great service
Always a great service when purchasing new glasses and a great price. Even provided a quick on the spot repair to an old pair of sunglasses whilst in the store bringing them back to new.
30 July 2026
Reply from IOLLA
Hey Gregor, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
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