Hertz Car Sales IRL Reviews 

252
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff members for being extremely helpful, professional, and patient throughout the entire purchasing journey. Consumers note that the team goes above and beyond to answer all questions clearly and make buyers feel completely welcome. People also highlight the remarkably smooth and stress-free user experience when getting a brand new vehicle from the dealership. Some people were dissatisfied with unexpected mechanical problems or missing follow-up communication after finalizing their deal. Reviewers occasionally reported that certain vehicles required unexpected repairs or extra attention very soon after delivery.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Consumers find service to be positive, highlighting a smooth, professional, and stress-free purchasing... See more

Product

Users describe positive interactions with product, expressing great satisfaction with their new vehicles... See more

Customer service

Customers report overwhelmingly positive experiences with customer service, praising staff for being helpful,... See more

User experience

People report positive experiences with user experience, highlighting an overall smooth and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a car from Stephen at Hertz Car Sales, Cork city. From start to finish, Stephen could not have been more helpful or approachable! Any query, big or small, was no problem to Stephen... See more

Rated 5 out of 5 stars

I recently purchased a car from Hertz and dealt with Souhail. I spotted the car online and rang the shop in Dublin. He was very enthusiastic and eager to get a deal done from the beginning. We had lot... See more

Rated 5 out of 5 stars

I bought a car from Hertz on North Circular Rd three days ago. I want to especially thank Souhail for his excellent service and professionalism. He was attentive from the first call, answering my ques... See more

Rated 5 out of 5 stars

Bought my 23 Ford Focus through Hertz with the scrappage trade-in. Mark Cleary assisted me. Mark was amazing throughout the process. He was absolutely brilliant. Thanks, Mark. Even with the hiccups t... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Hertz Car Sales IRL

Written by the company

Hertz Car Sales dealerships have a wide variety of nearly new cars to choose from, with multiple leading car brands, models and specifications available. With a vast choice from our extensive fleet, we meticulously pick the best to sell on our forecourt. As you’ll find when you visit our used car dealerships, our cars aren’t old - they’re nearly new. Over the course of their young life, all our cars have been methodically maintained and kept spotlessly clean with weekly valeting, making our stock showroom fresh. With our arrival in the heart of North Dublin, Blarney, Cork, Dun Laoghaire and now Limerick, Hertz Car Sales changes the used car landscape in Ireland, bringing a new experience to the affordable used car market. Compare our prices and you’ll realise just how competitive we are. We endeavour to be the cheapest in the market place, but that doesn’t mean we cut back on our high standards or level of service. Our goal is to build on our long established reputation, to ensure we continually deliver on our high standards of customer service and ensure that we have exceptionally satisfied customers. Buying a car doesn’t have to be complicated. Our aim is to keep the whole process as simple as possible while still offering a 5 star service! USED CARS FINANCE APPLICATION LOCATIONS CONTACT US

Contact info

4.8

Excellent

TrustScore 5 out of 5

252 reviews

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No recent history of asking for reviews

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4.8

All reviews

(252)

82 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience, bit let down afterwards

Good experience overall and helpful throughout the entire process. I’m giving 4 stars because we only received one key, despite being told there would be two sets (was also in the contract). We were also told that someone would contact us afterward to arrange collection of the second key, but we never heard back.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had trouble getting finance but the guys in Hertz got me passed quickly with no problems, Gerry is a great guy to deal with and went to no ends to get me what I was looking for, I would highly recommend dealing with these guys for a no messing experience. Thanks

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish, I dealt with Stephen in the lower glanmire road dealership and he was absolutely amazing, he had me approved and driving away last Friday, amazing service I would highly recommend this dealership and Stephen.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a.car from.hertz on…

I recently bought a.car from.hertz on the north circular road, Sean the sales rep.was extremely helpful especially with the trade in.car which I was more than happy with the 2000 price he also.drove my new.car over to me and.collected the car I was trading in ,he has.been in contact to make sure I.am happy with everything and to see how I'm.getting on,I would highly recommend this.company.

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Purchased a Dacia joggers 2023 model…

Purchased a Dacia joggers 2023 model from these guys, 3 month's later,loads of problems started to occur , brought yo mechanic and was told o was sold a defective car, gear box was repaired and badly done at that , leaking oil and clutch also needs replacing,

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I would totally recommend they look after you well

I recently bought a car from hertz and and the service provided was very I recently bought a car from Hertz, and the service was excellent. The whole process was handled quickly and efficiently. Sean looked after me throughout and was incredibly pleasant, friendly, and helpful. I’m absolutely in love with my car, and everything has been going great so far. 😍 Highly recommend!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I had a great pleasure in meeting Gerry…

I had a great pleasure in meeting Gerry today and picking up the car he helped me to find.
Gerry sorted everything out for me and dealing with my car to find a absolutely minter of a car that I'm over the moon with
He made it so easy and a pleasure to deal with.
Thank you so much Gerry and a heart experience look forward to meeting you again.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience dealing with Sean he…

I recently bought a car from Hertz. It was an amazing experience dealing with Sean he was very helpful and made the process very easy and simple. He has great customer service. He really went over and beyond for me to help me get the car that I wanted. I would recommend anyone to him.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere appreciation for the outstanding service provided by Sean. From start to finish, he was incredibly professional, transparent, and helpful. He kept me informed throughout the entire process, answered all my questions, and made me feel completely comfortable and confident with the trade-in.

The entire experience exceeded my expectations, and I believe I received an excellent deal. Sean’s communication, honesty, and dedication to customer service truly stood out.

I would also like to thank the entire Hertz team for their support and professionalism. A special thank you to Sean for making the process so smooth and enjoyable.

My girlfriend, Beatriz, and I are extremely happy with our new car and very grateful for the excellent experience.

Thank you all for a fantastic service!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

My new car journey

So from my very first enquiry about a car , I spoke with Ryan , I wasn’t able to get the first one I looked at but Ryan seriously went above and beyond to get me into my new car . He was so patient with me while we organised finance and that was a job in itself . I couldn’t recommend him or Hertz enough, truly amazing service throughout and after 🌈

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend them any higher

My experience at hertz was so good and made do easy from the minute I stepped in the door. Gerry was helpful in everyway and everything was signed and sealed within minutes of my arrival. I couldnt recommend hertz and gerry highly enough I be definitely going back in the future .

14 May 2026
Unprompted review

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