Golfbidder Reviews 6,115

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often finding them in better condition than expected and accurately described. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly. People also appreciate the exceptional service, noting the ease of transactions and helpfulness of the staff. The pricing is generally considered fair, offering good value for money. However, some customers also noted issues with packaging, mentioning that items occasionally arrived loose in oversized boxes without adequate protective materials. A few people experienced delays in delivery or found the communication regarding shipping to be lacking. There were also instances where customers had concerns regarding the trade-in process and the final valuation of their items.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the excellent condition of... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery, with... See more

Service

People report positive experiences with service. Customers consistently praise the quick, efficient, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers are delighted with the condition of the... See more

Price

Customers consistently note positive experiences with price. Many reviewers found the prices fair,... See more

Based on these reviews

Rated 5 out of 5 stars

I cannot recommend Golfbidder highly enough. The trial period is so useful for having a proper test of the used clubs you are buying and there is never any fuss when returning. Also marrying up part e... See more

Company replied

Rated 5 out of 5 stars

Excellent service. I sold some second hand clubs, got a really good price for them and the process was so much easier than trying to sell them individually on FB marketplace/Gumtree etc. They kindly s... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. I ordered a set of irons but did not want them delivered until I returned from holiday. Requested delay via email and received an immediate response out of normal working... See more

Company replied

Rated 5 out of 5 stars

Careful selection of clubs for sale has always been evident in my purchases. The Titleist 917D2 I purchased was of very high quality for a second hand club. Grip, shaft, head and head over were in bet... See more

Company replied


Company details

  1. Golf Club
  2. Golf shop
  3. Men's Clothing Store
  4. Shoe Store
  5. Sporting Goods Store
  6. Sportswear Store

About Golfbidder

Written by the company

Golfbidder- Home of Pre-Owned

Why Golfbidder?
Welcome to Golfbidder, the one-stop destination for all your golfing equipment. Buy, Sell or Part Exchange Golf Clubs & Browse a Huge Range of Golf Accessories.

Looking For More Than Golf Clubs?
We don’t just stop with golf clubs, but also supply a huge selection of golfing accessories including golf clothing, golf shoes, golf bags and golf balls.

Trade In Your Golf Clubs At Golfbidder
We know our golfing brands inside out – but we recognise that kitting out your golf bag with the latest premium golf clubs can require quite an outlay. So apart from offering a huge range of competitively priced golf clubs for sale, we can also buy your old golf clubs allowing you to trade-in and trade-up – and update your golfing equipment cheaply while never compromising on the quality of your golf equipment.

Pay in 3 with Klarna
Spread the cost of your purchase into 3 interest-free instalments, automatically charged from your card every 30 days.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 81% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Clubs from France

I have used Golfbidder a few times in the past but what is not made clear at present is that clubs can now be sent from FRANCE. This is not made apparent when you purchase clubs (I was on the UK site) - it is only apparent when you receive the dispatch details. I will not be purchasing from them again because of this as it is risky enough trusting golf club deliveries in this country never mind from overseas.
***UPDATE: I received a call from Golfbidder shortly after I published my review. Clubs coming from France is a new thing apparently but I stated that it should be displayed on their website as people may want the club quickly or be put off by delivery from overseas. They refunded my postage as a goodwill gesture and I adjusted my review positively by 1 star.
Bottom line is - THEY NEED TO DISPLAY IF COMING VIA FRANCE.

20 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Hi Fraser,

Thank you for your feedback, and for taking the time to update your review—we really appreciate it.

When placing an order, the estimated delivery date provided at checkout is intended to reflect the dispatch location, including when items are shipped from France. However, I’m sorry if this wasn’t clear enough, and we understand your concerns around delivery transparency.

We take this feedback seriously, and your point about clearly displaying when items are dispatched from overseas is noted.

For reassurance, all of our clubs are covered by warranty, and our customer service team is always on hand to support with any delivery issues or concerns.

Thanks again for your comments, and please don’t hesitate to get in touch if there’s anything further we can help with.

Kind regards,
GB Team

Rated 4 out of 5 stars

Good

Good, quick delivery

18 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Hi,

Thank you for your feedback—I'm glad to hear you were happy with the service and that your order arrived quickly.

We really appreciate you taking the time to leave a review, and we hope to see you again in the future.

Kind regards,
GB Team

Rated 5 out of 5 stars

Some trouble with delivery but got there in the end

Previous 1* review:
Ordered a set of clubs in the 10th of April, and I've still not had any delivery or even an update.

I was contacted by Customer Service who was very helpful and organized a second delivery in the 15th of April, but this too was delayed, not delivered and no update from them or the courier.

Very disappointed 😞 heard such good things about Golf Bidder, but now I'm very reluctant to trust them again.

EDIT - 5*:
After a long wait, I've received my order! A change of courier, great customer service and a small compensation for my poor experience has definitely shown me that Golf Bidder go above and beyond to ensure top teir service.

18 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Hi,

Thank you for taking the time to update your review, and for your patience throughout the delivery process.

We’re really sorry for the initial delays and the inconvenience caused, but I’m glad to hear that your order has now arrived and that the issue was resolved with the change of courier and additional support from our team.

We also really appreciate your kind words regarding our customer service and are pleased we were able to turn things around for you.

Thanks again for your understanding and support—it means a lot.

Kind regards,
GB Team

Rated 2 out of 5 stars

Payment issues

Very easy process regarding receiving the box and the clubs being sent away and received however difficulties with being paid out, being told I’d get the payment one day and then not receiving it, with no communication letting me know it would be delayed. Disappointing.

17 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Hi Reagan,

Thank you for your feedback, and I’m sorry to hear about the delay with your payment and the lack of communication—it’s completely understandable that this was frustrating.

It appears there was an issue with one of the clubs that we were unable to accept, and you should normally have received an email explaining any changes during the process. I’m sorry if that wasn’t clear or didn’t reach you.

I can see that once this was resolved, the payment was processed, but we appreciate that the delay and uncertainty caused disappointment.

If you ever need an update or have any concerns, please don’t hesitate to get in touch—we’re always happy to help.

Many thanks,
GB Team

Rated 5 out of 5 stars

Great Value for Money

My order arrived the next day, exactly as promised. They were excellent quality for used clubs and in better condition that I expected.

16 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thanks for the great feedback! We're delighted your order arrived quickly and that the clubs exceeded your expectations in terms of condition. Enjoy your purchase, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great Customer Experience

Haven’t received my order yet, however had an issue with confirmation, spoke to Will C via email who was great help, and ensured my order was sorted and sent out the same day, highly recommend, great customer service.

16 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for your review! We're glad Will was able to step in and get everything sorted quickly for you. Providing fast and helpful support is something we take pride in—your recommendation means a lot.

Rated 5 out of 5 stars

Professional fair service

Fair price was agreed
Payment came through on the day that Golfbidder told me it would.
A really easy process first class service.

16 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

We appreciate your feedback! It's great to hear you were happy with the price offered and that payment arrived as expected. We aim to make the selling process as smooth and reliable as possible.

Rated 5 out of 5 stars

Super fast and easy

Super fast and easy. Will definitely be buying from Golfbidder again.

13 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thanks for your review! We're glad you found everything quick and straightforward. We look forward to welcoming you back again soon.

Rated 4 out of 5 stars

The club was just as described

The club was just as described and p&p was reasonable. Only minor issue I had was I ordered on a Saturday of a bank holiday weekend so I had to wait three days after the bank holiday for the club to arrive. That disappointed me, but everything else was great. No hesitation in using them again.

9 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for your feedback! We're pleased the club met your expectations and that you were happy with the packaging and pricing. We understand the delay over the bank holiday was frustrating and appreciate your patience—thanks again for your support.

Rated 3 out of 5 stars

I sent in a full set of taylor made…

I sent in a full set of taylor made speed blade irons which you rejected as you said there was rust on the shafts. I was surprised you didn't offer a lower amount rather than just reject and return them.

15 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for your feedback. We're sorry for any disappointment caused. Our team follows strict quality guidelines when assessing clubs to ensure they meet resale standards, which can sometimes mean items are returned rather than revalued. Regards, GB Team

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase
And how it was delivered and handled
Thank you

13 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for your kind words! We’re really pleased to hear you’re happy with your purchase and that everything arrived safely. We appreciate your support.

Rated 5 out of 5 stars

Excellent service and the clubs were…

Excellent service and the clubs were better than expected.

27 March 2026
Golfbidder logo

Reply from Golfbidder

We’re delighted to hear the clubs exceeded your expectations! Thanks for choosing us and for your excellent feedback.

Rated 5 out of 5 stars

The ease and seamless approach taken…

The ease and seamless approach taken and acted upon to provide the service that they offer, from a quotation supplied and their package delivery system receipt, thru to confirmation and payment.

9 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for highlighting our process—we’re glad you found everything smooth and straightforward from quote to delivery. We really appreciate your feedback.

Rated 3 out of 5 stars

Very quick and efficient service, bit dissatisfied with the outcome

Very quick and efficient service, very happy with the condition of the club. A bit disappointed as the club had a £67.99 price sticker on it; with was much less than I paid. Took a bit of the shine off the experience ☹️

14 April 2026
Unprompted review
Golfbidder logo

Reply from Golfbidder

Thank you for your feedback! We’re glad you were happy with the speed and condition of the club. We’re sorry to hear about the price sticker—that’s not the experience we want for our customers. We’ll take this on board and improve our checks going forward.

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