I cannot recommend Golfbidder highly enough. The trial period is so useful for having a proper test of the used clubs you are buying and there is never any fuss when returning. Also marrying up part e... See more
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Unit E, Barwell Business Park, KT9 2NY, Chessington, United Kingdom
Replied to 81% of negative reviews
Typically replies within 48 hours
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Excellent service from start to finish with quick delivery
Excellent service and good prices. Does what is says on the tin.
Very easy process and great service. Just get a price and Golfbidder does the rest. They sent me a box, pre-paid postage and the money was in the back in about two days. Great service.
The item that I wanted to buy was in stock. Most helpful service.
Left feeling good about Golf Bidder.
Will at golfbidder was really helpful and speedy in helping me with an issue ( I caused. )
Throughly recommend using them and I will again in the future
I have used Golfbidder a few times in the past but what is not made clear at present is that clubs can now be sent from FRANCE. This is not made apparent when you purchase clubs (I was on the UK site) - it is only apparent when you receive the dispatch details. I will not be purchasing from them again because of this as it is risky enough trusting golf club deliveries in this country never mind from overseas.
***UPDATE: I received a call from Golfbidder shortly after I published my review. Clubs coming from France is a new thing apparently but I stated that it should be displayed on their website as people may want the club quickly or be put off by delivery from overseas. They refunded my postage as a goodwill gesture and I adjusted my review positively by 1 star.
Bottom line is - THEY NEED TO DISPLAY IF COMING VIA FRANCE.

Reply from Golfbidder
Previous 1* review:
Ordered a set of clubs in the 10th of April, and I've still not had any delivery or even an update.
I was contacted by Customer Service who was very helpful and organized a second delivery in the 15th of April, but this too was delayed, not delivered and no update from them or the courier.
Very disappointed 😞 heard such good things about Golf Bidder, but now I'm very reluctant to trust them again.
EDIT - 5*:
After a long wait, I've received my order! A change of courier, great customer service and a small compensation for my poor experience has definitely shown me that Golf Bidder go above and beyond to ensure top teir service.

Reply from Golfbidder
Very easy process regarding receiving the box and the clubs being sent away and received however difficulties with being paid out, being told I’d get the payment one day and then not receiving it, with no communication letting me know it would be delayed. Disappointing.

Reply from Golfbidder

Reply from Golfbidder
My order arrived the next day, exactly as promised. They were excellent quality for used clubs and in better condition that I expected.

Reply from Golfbidder
Haven’t received my order yet, however had an issue with confirmation, spoke to Will C via email who was great help, and ensured my order was sorted and sent out the same day, highly recommend, great customer service.

Reply from Golfbidder
Fair price was agreed
Payment came through on the day that Golfbidder told me it would.
A really easy process first class service.

Reply from Golfbidder
Super fast and easy. Will definitely be buying from Golfbidder again.

Reply from Golfbidder
The club was just as described and p&p was reasonable. Only minor issue I had was I ordered on a Saturday of a bank holiday weekend so I had to wait three days after the bank holiday for the club to arrive. That disappointed me, but everything else was great. No hesitation in using them again.

Reply from Golfbidder
I sent in a full set of taylor made speed blade irons which you rejected as you said there was rust on the shafts. I was surprised you didn't offer a lower amount rather than just reject and return them.

Reply from Golfbidder
Very happy with my purchase
And how it was delivered and handled
Thank you

Reply from Golfbidder
Excellent service and the clubs were better than expected.

Reply from Golfbidder
The ease and seamless approach taken and acted upon to provide the service that they offer, from a quotation supplied and their package delivery system receipt, thru to confirmation and payment.

Reply from Golfbidder
Very quick and efficient service, very happy with the condition of the club. A bit disappointed as the club had a £67.99 price sticker on it; with was much less than I paid. Took a bit of the shine off the experience ☹️

Reply from Golfbidder
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