Video too long and too much repeating details, people who can afford this product will have a level of a education that does not need things repeatedly explained explain multiple times. Smacks of har... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered the six bottle offer so i have enough pills to give it a proper chance to work . I feel the extra selling after the 6 bottles made me feel like I might be being had . But what really w... See more
Company replied
When I ordered my first supply, I had lots of offers in the mail. But my order was for 6months supply. Now it’s nearly finished, I get fewer discounts. The product is excellent in itself and the p... See more
Company replied
Ordered on 22/8/26 online. Company emailed me with "order on hold" status due to incorrect tel number. Corrected online and informed company. No reply. Money taken from account. More emails from me... See more
Company replied
Company details
Written by the company
Unlock the secrets to exceptional well-being and timeless beauty. Our scientifically-backed products, crafted with the help of physicians and experts, deliver visible results, offer safe usage and come at an affordable price. Join our community of thousands of satisfied users and create a wonderful and healthy lifestyle for yourself. If you have any questions or concerns regarding Golden Tree products, please don't hesitate to reach out to us.
Contact info
Alpska cesta 43, 4248, Lesce, Slovenia
- info@gogoldentree.com
- goldentree.de
4.2
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Golden Tree
Thank you for your 5-star review! We’re happy to hear that you’re satisfied with the product. We also appreciate your honest feedback regarding the price and will certainly keep it in mind. Thank you for your trust and support!
Very good presentation
Very good presentation, clear explanation throughout.
4 September 2026
Unprompted review
Reply from Golden Tree
Thank you so much for your 5-star review! We’re delighted to hear that you found the presentation clear and easy to follow. We really appreciate your feedback and are glad you enjoyed the way the information was presented.
AVOID AT ALL COSTS – APPALLING CUSTOMER SERVICE
The customer service from this company has been virtually non-existent. Products that were paid for have still not been supplied, emails are repeatedly ignored, and numerous attempts to contact the company by telephone have gone unanswered.
Despite receiving one brief promise that the matter would be resolved, nothing has happened and all further communication has been ignored.
Taking a customer’s money and then failing to provide either the products or any meaningful response is completely unacceptable. Based on my experience, I would strongly advise others to avoid this company at all costs. Dont even deserve 1 star
4 September 2026
Unprompted review
Reply from Golden Tree
We are truly sorry to hear about your experience. We completely understand your frustration, especially when you have already paid for your order and have struggled to get a response from our team.
Over the recent period, we have experienced a very significant and rapid increase in demand. Unfortunately, the growth happened faster than we were able to adapt some of our processes, including stock management, warehouse operations and customer support. This has placed considerably more pressure on our teams and has led to delays that are not the level of service we aim to provide.
We are actively working to improve and expand these processes so that we can handle the increased demand properly and provide the service our customers deserve.
We would very much like the opportunity to look into your individual case and resolve it. Please contact us again at info@gogoldentree.com with your order details, and our team will make sure it is reviewed.
We sincerely apologise for the inconvenience and frustration caused, and thank you for bringing this to our attention.
Reply from Golden Tree
Thank you for your 5-star review! We completely understand — sometimes you simply need a little time to see the results for yourself. We appreciate you giving Golden Tree a try and hope you’ll have a positive experience.
Need to try to help my husband
Need to try to help my husband, taking a chance for him.
3 September 2026
Unprompted review
Reply from Golden Tree
Thank you so much for your 5-star review! We truly appreciate you giving Golden Tree a chance and choosing our product for your husband. We hope you have a positive experience and appreciate your trust in us
At last
At last, a product that says it will cure me. Easily and quicker than medication. The ordering was easy and cost is reasonable.
3 September 2026
Unprompted review
Reply from Golden Tree
Thank you so much for your 5-star review! We’re delighted to hear that you found the ordering process easy and the price reasonable. We truly appreciate your trust in Golden Tree and hope you have a great experience with your purchase.
Could not find a one 5 star review…
Could not find a one 5 star review which says their Golden Tree my Prostate actually works. Still advertising it but no stock. Why would you buy ?
2 September 2026
Unprompted review
Reply from Golden Tree
Thank you for sharing your concerns. We completely understand why you would want to see more customer reviews specifically about the effectiveness of My Prostate.
My Prostate is a new product, but it has already been tried by a very large number of customers, and the response has been extremely positive. The exceptionally high demand has actually been greater than our manufacturer is currently able to fulfil.
We are doing everything we can to increase production and keep up with demand. At the moment, stock is arriving in batches, which makes the logistics particularly challenging.
We understand that availability can be frustrating, but the current demand is a reflection of just how much interest there has been in the product. We hope to have more consistent stock available very soon.
Thank you for your patience and for giving us the opportunity to explain.
Reply from Golden Tree
Thank you for your 4-star review! We’re pleased to hear that you’re satisfied with your experience. We truly appreciate your support and hope to continue meeting your expectations.
AVOID AT ALL COSTS - DO NOT USE
Three-month supply arrived with only one month’s shelf life
I ordered a three-month supply of Slim Coffee Booster, but the products arrived with use-by dates only one month away. This made it impossible to use the order within the stated dates.
I have sent multiple emails and attempted to telephone the company at least 20 times. Nobody answered the phone, and I received only one email stating that the products would be replaced. Since then, I have received no replacement and no further response.
In my experience, the customer service has been virtually non-existent. Taking payment for a three-month supply with insufficient shelf life and then failing to resolve the problem is completely unacceptable.
Based on my experience and it would seem many others - avoid this company at all costs - totally disgusting disregard for customers!
2 September 2026
Unprompted review
Reply from Golden Tree
We are very sorry to hear about your experience. This is absolutely not the level of service we expect our customers to receive, and we would never want you to feel that your concerns have been ignored.
We also want to assure you that we would never knowingly send a three-month supply with such a short use-by date. Products should always be supplied with a sufficient shelf life to allow customers to use their order as intended.
Please contact us again at info@gogoldentree.com, quoting your order details and referring to this issue. We will make sure your case is reviewed and that an appropriate solution is arranged.
We sincerely apologise for the frustration and inconvenience caused.
Avoid, avoid, avoid
Sadly, I can’t give zero stars, because this company certainly doesn’t deserve even one.
My 90-year-old father ordered the prostate tablet but unfortunately they were completely unsuitable for him. He takes prescribed medication to make him urinate more frequently due to blood pressure issues, so taking a product intended to reduce the need to urinate was entirely pointless. We spoke to his doctor, who confirmed this.
I contacted the company to explain the situation and received a very understanding response, assuring me that we could return the tablets for a full refund.
The tablets were returned and received by the company on 1st August. After waiting the obligatory 15 working days, I contacted them again. I was told that they were sorry and that the refund was taking longer than usual.
It is now 22 working days later, and they have stopped responding to my emails altogether.
My father is 90 years old and simply cannot afford to lose £80. We were promised a full refund, yet despite returning the product and waiting well beyond the stated timeframe, we are still no closer to receiving it.
Absolutely disgraceful customer service. A company should be judged by how it treats its customers when something goes wrong — and on this occasion, they have failed miserably. They should be ashamed of themselves.
2 September 2026
Unprompted review
Reply from Golden Tree
We’re sorry to hear about the situation and appreciate you sharing your feedback.
Regarding the product, the ingredients and product information are available on our website. In particular, for older customers or anyone taking prescribed medication, we strongly recommend consulting a doctor before taking any food supplement to make sure it is appropriate for their individual situation.
Regarding the refund, we have recently experienced a significant increase in orders, which has also led to a substantial increase in returns and customer support requests. This has unfortunately resulted in longer processing times than usual. Once a returned package has been received, it can currently take up to one month or sometimes even a little more for the refund to be fully processed.
We are doing our best to improve these processing times. If you do not receive the refund within the next 10 days, please contact us again at info@gogoldentree.com with your order details, and we will check where the process may have been delayed.
Thank you for your patience and for your feedback.
Reply from Golden Tree
Thank you for your feedback. We appreciate your trust and always strive to provide clear and accurate information.
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY
Can you please have the decency to respond to my emails and process a refund as promised on your website. As requested I returned the item on 6:8:26. Why haven’t you responded and processed a refund.
6 August 2026
Unprompted review
Reply from Golden Tree
We’re sorry for the delay in processing your refund.
Due to the significant increase in orders recently, we have also experienced a substantial increase in returns and customer support requests. As a result, processing returns is currently taking longer than usual. From the day we receive a returned package, it can unfortunately take up to one month for the refund to be fully processed.
We are doing our best to improve processing times, but our current capacities are still limited compared to the increased volume of requests.
Thank you for your patience and understanding.
60 day satisfaction guaranteed??
60 day satisfaction guaranteed??? FALSE!!! I’ve been waiting 3 months for my issue to be resolved and they STILL HAVE MY MONEY! They published a reply to my last poor review BUT HAVE STILL DONE NOTHING! I am out of pocket TERRIBLE CUSTOMER SERVICE AVOID THIS COMPANY
28 May 2026
Unprompted review
Reply from Golden Tree
We’re sorry to hear about your experience. A refund should certainly not take three months, and we would like to look into your case directly.
Recently, we have experienced a very significant increase in orders, which has also resulted in a much higher volume of returns and customer emails. This can unfortunately cause some delays in processing individual cases, but a three-month delay is certainly not what we aim for.
Please contact us at info@gogoldentree.com with your order details so we can check your case and assist you directly.
Thank you for bringing this to our attention.
Reply from Golden Tree
Thank you for your feedback! We’re glad you found it interesting.
Reply from Golden Tree
Thank you very much for your kind words! We’re delighted to hear that you were happy with our service.
Very well presented product and looking…
Very well presented product and looking forward to starting with this
31 August 2026
Unprompted review
Reply from Golden Tree
Thank you for your positive feedback! We’re glad you liked the presentation and wish you a great experience with the product.
The very clear explanation
31 August 2026
Unprompted review
Reply from Golden Tree
Thank you for your positive feedback! We’re glad you found the explanation very clear.
It sounded genuine and was easy to…
It sounded genuine and was easy to follow the ordering procedure. Should be delivered quickly.
30 August 2026
Unprompted review
Reply from Golden Tree
Thank you for your feedback! We’re glad you found the information genuine and the ordering process easy to follow. We hope you enjoy your experience with the product
Scammers Scammers
Further to my previous Posts on this useless outfit, my requested Refund on 15/8/26, when after taking my money on 10/8/26 when they advised immediate despatch of readily available Stock, they message me five days later- sorry no Stock, and unable to advise when available.
Under those circumstances it was reasonable to simply cancel and request a refund of £149.40.
Most reputable Companies, who valued Customers, would kindly process a Refund, perhaps the same day or next,
Not this Company- ten e mails I have sent, requesting my Refund, and have they responded to a single one - NO.
As a Disabled 71yr old Pensioner,I cannot afford to absorb this amount.
They have a no quibble Guarantee Refund Condition- do they adhere to it - NO.
They state on their portal, they answer all e mails with 24 Hours- do they adhere to it- NO
They further state that all Complaints will be processed within 3 Days- do they adhere to it- NO.
The aggressive tactics that this Company use to obtain Orders from Customers, is unwarranted, and typifies their stance on procuring Funds, but will not hand back when things go wrong.
There is only one word that can describe a Company operating under thus Practice - Scammers.
THEREFORE DO NOT PLACE ANY ORDERS WITH GOLDEN TREE NUTRITION LTD.
THEY ARE CONTROLLED FROM SLOVENIA.
DO NOT GIVE YOURSELF A NIGHTMARE, BY DEALING WITH THIS SHADY OUTFIT.
YOU HAVE BEEN WARNED.
10 August 2026
Unprompted review
Reply from Golden Tree
We’re sorry for the experience you had and appreciate you taking the time to share your feedback.
The product concerned, Golden Tree My Prostate, has been an exceptional case for us due to an extremely high level of demand and a very large number of orders placed within a very short period of time. Unfortunately, some stock and availability updates could not be reflected as quickly as we would have liked, which put additional pressure on our logistics and customer support teams.
We are doing our very best to coordinate stock availability, logistics and customer support and to process refunds as quickly as possible. We would also like to clarify that we do respond to customer emails. If you still need assistance with your refund, please contact us at info@gogoldentree.com with your order details so our support team can look into your case directly.
Thank you again for your feedback.
Careful explanation of product
28 August 2026
Unprompted review
Reply from Golden Tree
Thank you for your feedback! We’re glad you appreciated the careful explanation of the product.
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