The Flair Silk Company Reviews 10

TrustScore 3.5 out of 5

3.3

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Company details

  1. Silk Store

Written by the company

Welcome to The Flair Silk Company, where luxury meets personal expression. We are proud to serve customers across Australia, Canada, Ireland, New Zealand, Singapore, the UK, and the USA, providing exquisite silk products and accessories that blend style, comfort, and elegance. What We Offer: Premium Flair Silk Products: Explore our range of high-quality silk items including silk robes, scarves, ties, and bedding. Each product is designed to bring a touch of sophistication and luxury to your daily life. Exclusive Accessories: Enhance your silk experience with our selection of finely crafted accessories, including silk-covered journals, pouches, and elegant hair accessories. Personalization Options: We believe in making your silk items uniquely yours. Our personalization service allows you to monogram initials, names, or custom designs, making our products perfect for gifts or personal indulgence. What Sets Us Apart: Superior Quality Silk: We use only the finest grade silk, known for its luster, durability, and luxurious texture. Our silk products provide an unparalleled sense of luxury and long-lasting quality. Innovative Designs: Our team of designers continually creates fresh, trendy designs that set our products apart in the world of luxury goods. We strive to combine modern aesthetics with classic elegance. Eco-Friendly Practices: Committed to sustainability, The Flair Silk Company utilizes environmentally responsible methods in the production of our silk items. We aim to minimize our ecological footprint while maximizing product quality. Dedicated Customer Support: Our customer service team is knowledgeable and passionate about silk. We are here to assist with any questions, help you choose the perfect product, and ensure you are satisfied with your purchase. At The Flair Silk Company, we're dedicated to bringing a touch of flair and luxury into every aspect of your day. Whether it's the smooth touch of a silk scarf or the comfort of a silk robe, our products are sure to enrich your lifestyle with beauty and elegance. Visit us today and discover the luxurious world of silk at The Flair Silk Company!


Contact info

3.3

Average

TrustScore 3.5 out of 5

10 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company is a scam

This company is a scam, BEWARE! The mens silk pyjamas arrived very promptly but they were ridiculously undersized. After requesting a refund I was told I needed to courier post them back to Thailand! They obviously were not shipped from Thailand because of their prompt arrival, it is a ruse to discourage returns.
So disappointing, what a rip off.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Beware Flair Silk Company the home of Flair Silk Company NZ. A web of cheating supplying sub standard I'll fitting products out of Thailand.

Caruso Consulting Ltd is the NZ company head of Flair Silk NZ . It has a non existent physical administration address in131 Queen Street CBD and posting by dissatisfied customers is turned off. It ships shoddy ill- fitting products out of Thailand. The "customer care" contacts don't respond. It has a trust Pilot logo but dint trust anything about it.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

Not happy

The product arrive promptly , but that is the only positive. I cannot gift these PJs they smell awful chemical and fish, they are supposed to be for a large man and they fit a small woman. The cost to return makes it not worth the it.
So disappointing as thought I was being organised and doing my Xmas shopping early

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Silk Pillowcase - comfort for oral shingles sufferer

I've used silk pillowcases for a few years now - for my hair, mainly. And my partner has a normal p/case - but he's had a horrendous case of oral shingles with sensitivity and pain down the side of his head that he usually sleeps on. Tried and loved the sensation of the silk so purchased a couple of slips for him. Love the quality - good size (he uses a memory foam pillow) and the zip closure. Great company to deal with - and the delivery was super quick (we are a fairly remote rurual delivery address). Have ordered again - and will do so again.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer!

The pillowcases were a gift and have been opened at last! We were all impressed by the silkiness of the pillowcases. I have heard today, after the first night of use, my daughter will never use an ordinary pillowslip again! That is a big compliment!
Thank you.

7 April 2025
Unprompted review
Rated 4 out of 5 stars

Satin dressing gown

Very pleased with my satin dressing gown but felt let down that the belt was very short - would have been ideal if it was 50 cm longer. Am going to have to get my wife to buy extra material to extend it to a decent length.

25 February 2025
Unprompted review
Rated 4 out of 5 stars

Silk is great

Silk is great, but why is the size of them so stupid??? Every standard pillow in Germany is 40x80cm, why on earth are your pillow cases 76cm long?? I could barely zip them up over my pillows and now they look fairly stupid and I am worried the zippers will not last very long because of the constant pressure on them. Please make variable sizes or make them larger because 76 is so stupid.

29 December 2024
Unprompted review

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