Eterno Health Reviews 

20
TrustScore 4 out of 5

4.1

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Company details

  1. Medical Office
  2. Mechanical Contractor
  3. Medical Center

Written by the company

Eterno Health revolutioniert durch digitalisierte, moderne Co-Working Spaces für Ärzt:Innen die Primärversorgung. Als Infrastrukturdienstleister entlastet Eterno Ärzt:Innen bei administrativen und bürokratischen Aufgaben und ermöglicht es ihnen durch smarte Digitalisierung, endlich wieder das zu tun wofür sie brennen: die Arbeit an Patient:Innen.


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4.1

Great

TrustScore 4 out of 5

20 reviews

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4.1

All reviews

(20)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a very pleasant experience

I had a very pleasant experience. The doctor’s visit was professional, friendly, and very comfortable. The facilities are also beautiful, modern, and very well designed. Overall, I had a great experience and would definitely recommend it!

31 July 2026
Unprompted review
Rated 2 out of 5 stars

Great Idea, Terrible Execution

Sad to understand how unprofessional customer service and a broken user flow can kill such a great business. I put 2 stars for the business idea - something Berlin really needs - and for the office design, which is quite aesthetic.

Three times I did not receive any receipt, although I was promised them within 4 weeks, so I was not able to get coverage from my health insurance for the treatment.

Moreover, my blood was tested using the wrong metrics, and I was overcharged.

After a short meeting with the office manager, I was informed that my case had high priority and would be handled shortly. After three weeks, there was still no information, so I sent an email with all the details.

When I received a callback from the support team, I did not understand the purpose of the call - the representative was not able to answer any of my questions that I had described in advance. The only thing she told me was that she is responsible for making appointments.

After a second round of email communication, I was informed that it is not Eterno’s responsibility to provide me with receipts for the services they provide, and that they are not responsible for returning money that was taken due to their mistake.

This is a review for the CEO: the people you hired are killing your business.

15 April 2026
Rated 5 out of 5 stars

Exceptional Modern Practice with Amazing Staff

I recently had the pleasure of visiting Eterno, and I must say it was an exceptional experience from start to finish. As soon as I walked through the doors, I was greeted by a warm and welcoming atmosphere, coupled with modern décor setting the tone for a comfortable visit.

From the receptionists who were incredibly friendly and efficient in handling appointments to the medical assistants who provided attentive care, everyone I encountered was professional, knowledgeable, and genuinely caring.

It's clear that they prioritize patient satisfaction and quality care above all else, and their modern approach to healthcare is truly refreshing. Whether you're in need of routine check-ups, specialized care, or simply want a practice that puts patients first.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Amazing staff and space

Amazing staff from the front desk, to the physiotherapist to the orthopedist. Beautiful place from the inside to the outside! Vielen dank!

30 November 2023
Unprompted review
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