Ergeon Reviews 

255
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. The overall service and user experience, including virtual appointments, are often highlighted as efficient and smooth. Many also appreciate the quality of the work and the cleanliness of the job site. However, some customers also noted issues with communication, experiencing unresponsiveness, delays, or lack of follow-through on projects. A few other people also felt that there were unexpected price increases, scheduling problems, or incorrect installations. There were also mentions of missed appointments and general unprofessionalism.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, politeness, and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers reporting positive experiences,... See more

User experience

Users describe positive interactions with user experience, with many citing a great experience from start to... See more

Price

Consumers find price to be ambiguous, with some reviewers reporting reasonable and competitive pricing, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with Rafael, project manager, regarding my residential fencing project. Process went very smooth from start to finish. The quality of the new fencing is tops and outstanding. Jordan and Julie, t... See more

Rated 5 out of 5 stars

Francisco the project manger did a phenomenal job updating me on my fence installation . The fence installer did an incredible job he was very polite and very professional , he cleaned up after the fe... See more

Rated 5 out of 5 stars

They were ALWAYS in contact with me. My project manager, Francisco Rodriguez AND my job superintendent Sherils kept me up to date with scheduling when the weather was not cooperating . Great company w... See more

Rated 5 out of 5 stars

We had an exceptional experience with a specialist name Guy, who provided our fence repair quote. Even though it was a virtual appointment, he was extremely pleasant, knowledgeable, and professiona... See more


Company details

  1. Fence Contractor

Written by the company

We are building the most customer-friendly outdoor construction company. Our services include wood, chain link, and vinyl fence installation, wood fence repair, fence staining, artificial grass installation and landscape design. Our tech allows anyone to design and customize their project quote online to meet their budget and needs. Our responsive team of experts offers end-to-end project support to deliver the best value for customers. The Ergeon process makes every project transparent and hassle-free.- and over 20,000 homeowners are enjoying the outdoor spaces we've built for them! Now with over 8,000 public reviews at an average rating of 4.7, we have expanded to cover more than 32 million households.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

255 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(255)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Professional and Fast

Response and Appointment scheduling was fast. They were on time, very thorough, and didn't take very long. Got my quote quickly to review and pricing seems fair. Angelica was very professional and covered everything. A real pleasure dealing with her.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service & detailed info on the project

Scheduling the virtual estimate was quick and easy. Kerecia the sales representative was very professional and detailed oriented. She asked questions about the materials and went over details on the gate for our new fence. The quote was very competitive compared to other companies nearby. Although we didn’t proceed with the project, her excellent customer service and following up with us made the experience very pleasant. We will definitely consider them in the future for another home project. Thank you Kerecia!

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Kerecia was very patient and took the time to walk us through every step of the process and answered all of our questions. She also assisted with finance options that were very affordable. I would highly recommend this company to anyone looking to install or replace their fencing.

4 August 2026
Unprompted review
Rated 3 out of 5 stars

Poor communication

I started the process the beginning of June to get my fence installed. I was given a date of July 1st for installation. When I had the video meeting nothing was mentioned about needing a permit. I just moved to this area and did not know one was required and assumed they would take care of it since it was not mentioned. The day before installation they text me saying a permit was needed so they would have to reschedule. They generously offered to obtain a permit for me with a charge of $150-$250 🙄 The permit cost $25 and took me 5 minutes to complete the application and it was emailed to me. I was told to text once I received the permit, which I did with no response. In the mean time i received several different instillation dates that kept changing. So I called and left a message for clarification. Someone did return my call by the end of the day to give me the correct date. The day of installation one guy showed up to install the fence by himself. If it was not for the great job that he did by himself I would give this experience a lower score. He worked hard and completed the fence and I love the job he did!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Francisco the project manger did a…

Francisco the project manger did a phenomenal job updating me on my fence installation . The fence installer did an incredible job he was very polite and very professional , he cleaned up after the fence was installed. Overall iam very satisfied with my fence that Ergeon installed…,,,,,,,

30 July 2026
Unprompted review
Rated 5 out of 5 stars

They were ALWAYS in contact with me!

They were ALWAYS in contact with me. My project manager, Francisco Rodriguez AND my job superintendent Sherils kept me up to date with scheduling when the weather was not cooperating . Great company with first rate, quality work.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience with Ergeon

We had a great experience with Ergeon. Our repair was made in a timely manner, and completed properly. Communication was great and we’re super happy with our vinyl fence repair. I would recommend Ergeon or use them again in the future.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

A couple of reasons made me give them a…

A couple of reasons made me give them a five star. First working with the team to get the final design took 11 iterations due to my neighbors changing input. The team was patient working with me to get it right. Scheduling installation was easy. The installer was Josue and he did everything nicely. Nicoly was in touch during the process and helpful. The team cleaned up the site very well. The installation was beautiful and very happy with how it came out.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

The crew was very polite

The crew was very polite, we went over the project before they started to make sure that everything was correct. They were a pleasure to work with. The project area was cleaned up before they left. Pleased with work.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service, communication was excellent.
Once job was scheduled the professional team when to work.
The installation of my vinyl fence was done in a timely manner. Thank you,
Satisfied customer

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Overall great experience with Ergeon

Overall great experience with Ergeon. Their initial project planning video call is very thorough and they ask the right questions to understand exactly what you want. I found that they kept in contact throughout the process so that when hiccups arose, they handled them quickly. The installers for my project were great and I'm very happy with my new fence.

22 July 2026
Unprompted review

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