Nice friendly help from online personnel. I found what I was looking for. Ordering process easy. Fast delivery. I had to return freezer however because it was defective. But pickup was quick. Only rea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
During a long process with a Hisense soundbar purchased At worst buy. After 5 weeks dealing with Hisense I visited electronic express Murfreesboro TN. The sound bar was not repairable so the check... See more
Company replied
I received my freezer on the day and time appointed. The delivery person was very nice and helpful. My freezer did have a dent in the side which we discovered after unpacking. I does not seem to affec... See more
Company replied
This is a great store in the Rivergate area - they have a wide range of products for any homeowner. I personally purchased two TVs during my visit as they had the products in stock at the better pric... See more
Company replied
Company details
- Electronics Store
- also in
- Appliance Store
- Computer and Accessories Store
- Computer Store
- TV store
- Washer and Dryer Store
About Electronic Express
Written by the company
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop Weekly Deals
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Financing Plans
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Corporate Sales
Builder Sales
Contact info
418 Harding Industrial Dr, 37211, Nashville, United States
- 615-259-2031
- trustpilot@electronicexpress.com
- electronicexpress.com
4.1
Great
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Price was right and quick shipping.
18 October 2026
The delivery service was fast &…
The delivery service was fast & amazing, the price was just right for what I bought!!!
4 October 2026
Good pricing
Good pricing, stocked what we needed, purchased and picked up the same day and the staff where we picked up from were really nice and friendly and helpful.
2 October 2026
Reply from Electronic Express
Thank you for the feedback!
The installers were knowledgeable
The installers were knowledgeable , friendly and thorough.
2 October 2026
Reply from Electronic Express
Thank you for the feedback!
Came fast and price was right
ordered a soundbar and it showed up two days later, boxed up good with nothing scratched. was a little nervous since Electronic Express had it cheaper than the big stores but it was the real deal
25 September 2026
Unprompted review
Reply from Electronic Express
Thank you for the feedback!
Reply from Electronic Express
Thank you for the feedback!
Pricing and Delivery
Pricing was very competitive. The sale was at a time when no other retailer around me was running the sale which was great for me the consumer! Delivery was very fast and free. The customer service team communicated via email very well.
16 October 2026
Reply from Electronic Express
Thank you for the feedback!
Scammers.
Scammers.
Ordered a sweing maching combo unit vis Macys and they sent only the unit.
21 October 2026
Unprompted review
Reply from Electronic Express
Thank you for the review. Have you contacted our customer service team on this issue? They are available via phone at 1-888-257-7500
Quick delivery and good prices.
1 October 2026
Reply from Electronic Express
Thank you for the feedback.
Reply from Electronic Express
Thank you for the feedback.
Shipping is quick for an appliance
Shipping is very quick for an appliance, less than a week and I live in the middle of nowhere. The fridge/freezer is very nice and I'm considering buying another so I can have a matching freezer. The reason for only 4 stars is because the first attempt was damaged and I had to call the company 3 times to get the full refund.
15 October 2026
Reply from Electronic Express
Thank you for the honest review! Enjoy your new appliance!
Reply from Electronic Express
Thank you for the feedback.
Reply from Electronic Express
Thank you for the feedback.
Reply from Electronic Express
Thank you for the feedback.
Experience was great
Experience was great. Easy online purchase and store pick up. Hopefully product will last longer than previous purchase at competitor.
12 October 2026
Reply from Electronic Express
Thank you for the feedback.
Reply from Electronic Express
Thank you for the feedback.
Great pricing and super fast delivery…
Great pricing and super fast delivery and installation.
13 October 2026
Reply from Electronic Express
Thank you for the feedback.
My order is still not shipped after 7…
My order is still not shipped after 7 days dont buy from here
12 October 2026
Reply from Electronic Express
Thank you for the feedback. Your review has been forwarded to customer service to look into the issue.
Reply from Electronic Express
Thank you for the feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.