I had an episodic sciatica. I thought Dr Naeem was excellent. She was searching and extremely thorough in all of her questions. I was in great pain and she treated me very sympatheticially. This is... See more
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The experience was relatively positive. Very quick and efficient. However the doctor was not very warm. No demonstration of empathy or care, but we got what we wanted which was a prescription in a tim... See more
Company replied
Very satisfied, quick and easy way to see a specialist. I was very impressed with my doctor, was quick to understand the issue and provide next steps and comprehensive care plan. I would have spent we... See more
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I had a really positive experience with DrOnline, especially with Dr Hira Naeem. The whole process was quick, easy and affordable, and she was thorough in asking questions and genuinely seemed to lis... See more
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Company details
- #3 of 3 best companies in Home Health Care Service
- #1 of 1 best companies in Child Health Care Center
- #7 of 7 best companies in Doctor
- #2 of 2 best companies in Mental Health Service
- #2 of 2 best companies in Women's Health Clinic
About Dr.Online - Ireland
Written by the company
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Written by the company
- Comfort and Versatility of Online Consultations
- Talk immediately with clinicians from various specialties, from the comfort of your home, through any computer, tablet or smartphone.
- The Best Doctors
- From general medicine to psychiatry, the healthcare professionals at Dr. Online are committed to the qualities that make you feel safe and supported.
- A Global Community
- Dr. Online is available in various countries and languages with community standards that help promote safety and a sense of belonging for everyone.
- Assistance in Multiple Languages
- Our global support is available with a dedicated team ready to help, regardless of your location or time zone.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients.
We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Contact info
Ireland
- info@dronline.ie
- dronline.ie
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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very good service feeling much better
Got an appointment for withoin 2 hours…
Got an appointment for withoin 2 hours - very efficient
12 September 2026
Reply from Dr.Online - Ireland
Dear Ali,
Thank you very much for your feedback.
We are delighted to hear that you were able to get an appointment within two hours and that you found our service very efficient.
We truly appreciate your kind words and trust in our service.
Kind regards,
Paulina Souto
Customer Service Representative
was a good doctor and just needed a…
was a good doctor and just needed a doctjrs note for work asked good questions
13 September 2026
Reply from Dr.Online - Ireland
Thank you very much for your feedback.
We are pleased to hear that you had a positive experience with the doctor and that they asked the right questions during your consultation. We are glad that our service was able to provide the support you needed.
We truly appreciate your kind words and trust in our service.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Dear Sandra,
Thank you very much for your feedback.
We are delighted to hear that you found our service very quick and easy to use. Providing a simple and efficient experience is always our goal.
We truly appreciate your kind words and trust in our service.
Kind regards,
Paulina Souto
Customer Service Representative
Very good service
11 September 2026
Reply from Dr.Online - Ireland
Dear Martina,
Thank you very much for your feedback.
We are delighted to hear that you had a very good experience with our service. Your kind words are greatly appreciated by our team.
Kind regards,
Paulina Souto
Customer Service Representative
All in all, a straight forward process with a great result!
Overall, I had a wonderful experience. When I developed a painful sore throat on a Sunday morning and knew my own doctor was unavailable, I searched online and found Dr Online. The process was simple and straightforward: I paid the €49 fee and received a call from the very friendly and empathetic Dr. Ganyi within 15 minutes. My prescription was sent to my local pharmacy, where I collected it 15 minutes later, and I also received a sick cert. Great service—I will definitely use Dr Online again.
13 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Dear Morgan,
Thank you so much for sharing your experience with us.
We are delighted to hear that you found the process simple and straightforward and that Dr. Ganyi provided such a friendly and empathetic consultation. It is wonderful to know that the service was able to offer you a convenient solution when your own doctor was unavailable.
We truly appreciate your kind words and are especially pleased to hear that you would choose Dr. Online again in the future.
Kind regards,
Paulina Souto
Customer Service Representative
Efficient and professional service.
12 September 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your kind feedback! We’re delighted to hear that you found our service efficient and professional. We truly appreciate you taking the time to share your experience.
Best Regards,
Dr.Online Ireland
Very quick appointment and the doctor…
Very quick appointment and the doctor was very thorough and went into great detail. Really appreciated her advice and help.
13 September 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you so much for your wonderful feedback! We’re delighted to hear that you were able to get a quick appointment and that the doctor took the time to be thorough and provide detailed advice. We truly appreciate your kind words and are glad we could help!
Best Wishes,
Dr.Online Ireland
Dr Gaad was very helpful
12 September 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your kind feedback! We’re delighted to hear that Dr. Gaad was helpful and provided you with a positive experience. We truly appreciate you taking the time to share your feedback!
Best Wishes,
Dr.Online Ireland
Very straightforward and helpful
Very straightforward and helpful. I feel reassured.
12 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your kind feedback! We’re delighted to hear that you found the service straightforward and helpful, and that you left your appointment feeling reassured. We truly appreciate you taking the time to share your experience!
Best Wishes,
Dr.Online Ireland
This is an excellent service
This is an excellent service. Really efficient and convenient. Will definitely use it again and highly recommend!
12 September 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our service efficient and convenient. We truly appreciate your recommendation and look forward to assisting you again in the future!
Best Regards,
Dr.Online Ireland
I’ve been dealing with them along time…
I’ve been dealing with them along time there services are better than normal they will go out of there way to help and children check any my reviews I’m legit in what I say and stand by
11 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your wonderful feedback and for your continued trust in our service.
We are delighted to hear that you have been using Dr.Online for some time and that you feel our team consistently goes the extra mile to help. We truly appreciate your kind words and your recommendation.
Thank you for taking the time to share your experience and for choosing Dr.Online.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Had an appointment for 8.30am and…
Had an appointment for 8.30am and received a phone call at 8.20am. Had a chest infection so very straight forward. Don't think I would use it for a child or the elderly. Only €45. Your own gp is €70.
10 September 2026
Reply from Dr.Online - Ireland
Dear Audrey,
Thank you very much for sharing your experience.
We are pleased to hear that the consultation was straightforward and that you were contacted promptly, even before your scheduled appointment time. We are also glad that you found the service a convenient and affordable option.
We truly appreciate your feedback and your thoughts on using the service for different age groups, as this is valuable to us.
Kind regards,
Paulina Souto
Customer Service Representative
Excellent service
9 September 2026
Reply from Dr.Online - Ireland
Dear Annette,
Thank you very much for your kind feedback.
We are delighted to hear that you had an excellent experience with our service. Your positive feedback means a lot to our team and motivates us to continue providing the best possible service.
We truly appreciate your trust and support.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Thank you very much for your kind feedback.
We are delighted to hear that you found our team friendly and helpful. Providing supportive and welcoming assistance to our patients is always a priority for us.
We truly appreciate your kind words and trust in our service.
Kind regards,
Paulina Souto
Customer Service Representative
So much for modern medical care…
After an initial scheduling issue online, the consult call was made to another number rather than the one that was intended. However, at the time of my appointment, I did click on “here” link under alternate connection method in the appointment confirmation email that directed me to the zoom meet platform and that I was being connected to the dr I had an appointment with. I waited for 30 minutes for the dr to connect but the dr never did. I submitted an email to DrOnline support page with no response. I tried connecting again to the dr with no response. I understand I made the initial error, but, after making an effort to still make a connection to keep my appointment, no initial effort was made from them or the dr on that front, and, subsequently, no effort was made to respond to further efforts to communicate after the fact.
7 September 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your feedback, and we are sorry to hear about your experience.
We sincerely apologise that the service you received did not meet the level of service we aim to provide. We understand your frustration, particularly as you made an effort to connect through the alternative Zoom link and waited for the doctor to join.
One of our Customer Service agents will get in touch with you directly so that we can look into what happened and work towards resolving this matter for you.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
Super efficient and friendly service
Super efficient and friendly service.
Dr. Hira Naeem resolved my initial request as well as gave extremely helpful recommendations for future. Way more convenient than standard (in person) GP services in clinic. I strongly recommend Dr. Online Ireland, as they looked after me and my family members on numerous occasions
8 September 2026
Unprompted review
Reply from Dr.Online - Ireland
Dear Anna,
Thank you very much for your kind feedback.
We are delighted to hear that Dr. Hira Naeem was able to resolve your initial request and provide helpful recommendations for the future. It is also wonderful to know that you found our service more convenient than traditional in-person GP appointments.
We truly appreciate your continued trust in Dr. Online Ireland and are grateful that you have chosen our service for yourself and your family on several occasions. Your recommendation means a great deal to our team.
Kind regards,
Paulina Souto
Customer Service Representative
Reply from Dr.Online - Ireland
Dear Esther,
Thank you very much for your kind feedback.
We are delighted to hear that you found the instructions clear and helpful, and that you appreciated the friendly manner of our service. Providing clear and supportive assistance is always a priority for our team.
We truly appreciate your kind words and trust in our service.
Kind regards,
Paulina Souto
Customer Service Representative
Perfect service
Perfect service. Called on time. Great out of surgery service. Will use again and recommended
7 September 2026
Reply from Dr.Online - Ireland
Dear James,
Thank you very much for your kind feedback.
We are delighted to hear that you were pleased with our service and that the doctor contacted you on time. It is also wonderful to know that you found our out-of-hours service helpful and would recommend us to others.
We truly appreciate your trust and recommendation.
Kind regards,
Paulina Souto
Customer Service Representative
Dr online
Excellent service. Was very happy with my consultation. Great attention and advice.
6 September 2026
Reply from Dr.Online - Ireland
Dear Louise,
Thank you very much for your kind feedback.
We are delighted to hear that you had an excellent experience with our service and were very happy with your consultation. It is wonderful to know that you appreciated the care, attention, and advice provided by the doctor.
Your feedback is greatly appreciated by our team.
Kind regards,
Paulina Souto
Customer Service Representative
Very professional and quick
Very professional and quick. Got prescription and sick cert needed. Thank you
6 September 2026
Reply from Dr.Online - Ireland
Dear Reviewer,
Thank you for your kind feedback.
We are delighted to hear that you found our service professional and quick, and that you were able to receive both your prescription and sick certificate as needed.
We truly appreciate you taking the time to share your experience and thank you for choosing Dr.Online.
Kind regards,
Irina Costa
Customer Service Lead – PT, IE & UK
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