Digital Federal Credit Union Reviews 

The Auto Loan customer service staff was amazing. Special thanks to LaKeisha, Jennifer and Denise for making the process possible.

She was very patient with me and I never felt rushed.

Customer service is great, staff are polite and very helpful.

Good customer service. Taylor helped me answer all the questions and was super clear in explaining everything about the loan process

Ellen was very professional and patiently guided me through the process of transfer money into a expiring 3 month certificate to a six month certificate.
I am very pleased with the result of this interaction.
Gratefully,
Cate Brown Rayne

Steven Mojica at the worcester branch was very helpful! He was even able to have my debit card labeled personal so that I could tell the difference between cards for my personal and joint accounts!

Navin is amazing, he was super personable and easy to talk to. 10/10

Naria was excellent in walking me through the process of purchasing a new vehicle and also with assisting in refinancing an existing loan.

I had Stephen as my bank representative. Stephen was great! Easy in and out experience.

Very eassy process

Gianna, showed great ability to dig until she got answers and she answered all of our questions. Very, very good customer service. This was a very good experience for myself
and my wife. Quod to Gianna for her great work ethic.
Thanks Richard and Rosanne Ronan

The representative name Pam was very knowledgeable and went beyond to help me know my options very good person

Ashly was great over the phone, extremely attentive and thorough in helping us process the loan application over the phone. Her professionalism made the entire experience smooth and efficient. I really appreciated how carefully she guided us through each step.

Great experience and excellent customer service

I truly appreciate Denise for making the process as fast/smooth/and judgmental- free as possible. Asking a bank to loan money, trust you, and see you as a good candidate takes a lot of guts and it can be a nerve wracking experience. But the entire team I had the pleasure to connect with could’ve not been kinder. Thank you.

Imma was a great help and extremely efficient!

I wish I remember her name, I was about to ask and call got disconnected, the Lady I spoke to is very sweet and explained it as if she was in my position and what to look at when I apply for a loan. very sweet lady, clear and caring.

Jennifer answered my call immediately and understood exactly what I needed to do. She also suggested that I start a new Advantage Savings account vs a Money Market account that I have left idle for several years at a very low interest rate. I was not aware that I could have more than 1 Advantage Savings accounts.